Rated 4.0 out of 5 by 444
Rated 3.0 out of 5.0 by joe250 Comfortable bed and great service.
Comfortable bed and great service.Comfortable bed and great service.Comfortable bed and great service.Comfortable bed and great service.Comfortable bed and great service.Comfortable bed and great service.Comfortable bed and great service.Comfortable bed and great service.
July 20, 2015
Rated 3.0 out of 5.0 by almost retiree Conveniet and clean
Very close to !-94, on main strip, close to many restaurants. Hotel is made up of several buildings conjoined together so the numbering of the rooms is really mixed up. It is a real maze and makes it difficult to find your room. The hotel is older (they made a closet bar in the bathroom) but room was clean. Price was right for a one night stopover to our real destination.
July 18, 2015
Rated 5.0 out of 5.0 by RJB59 Wonderful Hotel
The staff was excellent and very helpful. The hotel was very clean and the amenities were accommodating. The food and service at Bar Louie was excellent. The fitness room and pool areas were clean and well equipped. We had a very nice and pleasant stay.
July 15, 2015
Rated 3.0 out of 5.0 by james662187 Lobby was beautiful but the room was a little dirty and the curtain did no
Our bathroom was not clean. Also the carpet was dirty and the chair had a big greasy stain on it (gross) and the curtains did not close properly.
July 14, 2015
Rated 3.0 out of 5.0 by mom2ed Average
Hotel was nothing special. Seemed pretty outdated. Kids did enjoy the pool, so that was really the saving grace. Bed and pillows were very uncomfortable. Bathroom worked but shower curtain appeared dirty and old. Room curtains were dirty too. Had to call to get extra toilet paper since housekeeping didn't leave any when two rolls were halfway gone. Restaurant breakfast buffet was not good, but restaurant next door had an hour wait so we were stuck with it. Service definitely left a lot to be desired--when I asked if they had any first aid kits to access an ice pack, I was treated like it was the weirdest request ever, and they simply said no and didn't offer any ideas. Oh, last thing...parking was HORRIBLE!!!
July 14, 2015
Rated 2.0 out of 5.0 by Saint jo AC not working
First of all the staff are very nice and helpful. However the AC in our room was not working, water in the tub draining very slowly that when your done taking a bath u can already swim in the tub, coffee maker dusty. This mean that housekeeping is not doing a good job, they should check all the things I'm complaint about. Staff was trying to move us to a different room but could not move to room which are adjacent to each so me and my family can stay close. Thank goodness my sisters room AC IS WORKING. At least we get a little cold air. Nothing was done about the tub.
July 13, 2015
Rated 4.0 out of 5.0 by ChicagoToMilwaukee Excellent front desk customer service
We just needed a room for one night with very short notice. This place met our needs and was the right price and location. The front desk staff were very polite, courteous, and accommodating. Would recommend.
July 11, 2015
Rated 2.0 out of 5.0 by Drea882 Decent rooms and facilities
I felt like I had a negative experience with the male at the front desk, he was unable to help me with the price I found online, and made me feel very uncomfortable and like he did not want my business. Then after speaking to a female who also could not help me with what I found online and showed her, she was at least more welcoming and hospitable.
July 10, 2015