Rated 4.6 out of 5 by 181
Rated 3.0 out of 5.0 by Sam Gabra hotel is no where near T5 Heathrow
This hotel is no where near terminal 5 at Heathrow and the shuttle is not free
July 6, 2015
Rated 4.0 out of 5.0 by Bluenose36 Dated
I stayed on business, the location was good and the reception staff were excellent. The rooms are extremely dated and not what I expected from Holiday Inn. The restaurant was little more than a fast food bar and the menu is limited and geared around fast service but it was of good quality. Redeeming feature was the service provided by the staff.
July 6, 2015
Rated 5.0 out of 5.0 by Julesb45 Such friendly yet professional service
Having booked this hotel for its convenience I was pleasantly surprised that it became a more enjoyable experience rather than a necessity. From the moment we checked in we felt welcomed and well looked after, by all members of staff. The rooms are well proportioned, the beds exceptionally comfortable, bathrooms modern, clean and adequately stocked, with, most importantly, efficient showers. The attitude of the staff in the restaurant were so friendly and the service quick. Having waved a sad goodbye in the morning to my son, who was catching the hotel/airport shuttle bus to return to Rio, the restaurant staff were so kind and understanding. This level of service and comfort ensures that I shall choose to return.
July 5, 2015