Rated 4.3 out of 5 by 146
Rated 5.0 out of 5.0 by Wiz0209 Comfortable Stay
I have been using this Hotel since it was a Queens Moat House Hotel several years ago . It has never failed to deliver and the location is ideal for my needs.
My stay has always been comfortable and I have always found the staff very friendly and welcoming. It sometimes however a little out of my budget depending on whom I am working for. Apart from that I would never stay anywhere else when visiting s area.
15 August 2014
Rated 5.0 out of 5.0 by Dobbin841 Good food and very welcoming
I enjoyed the night we stayed but what you could look into is giving to the armed forces by giving them discount. You can go through defense discount services. A lot of hotels do use this and give 20% off in some and it will get more people through your doors and they drink a lot aswell. Overall very happy with my night stsy
13 August 2014
Rated 4.0 out of 5.0 by Jonquil Great room
Enjoyed overnight stay but breakfast very disappointing. Breakfast room was very busy and felt staff not prepared fro amount of guests taking breakfast. Poor range of items available. Horrid coffee from machine!
12 August 2014
Rated 3.0 out of 5.0 by spurgt uncomfortable bed, a bit tired in parts
I'm used to Holiday Inn's having been made over sometime in the last 20 years.. this one is at the bottom of the list it seems. Bed was big enough but a bit hard. Staff were very friendly and helpful. Overall, could do with a lick of paint and some new carpet to lift the place a bit
09 August 2014
Rated 5.0 out of 5.0 by martinjanet Weekend break
We had a relaxing break visiting family. The hotel was comfortable, the staff friendly and the facilities were good.
09 August 2014
Rated 5.0 out of 5.0 by martinjanet anniversary
we came to visit the family. We found the hotel lived up to expectation in every way. The staff were friendly and helpful. The facilities are good. We enjoyed our stay.
09 August 2014
Rated 5.0 out of 5.0 by Jlf80 Great hotel, perfect location, lovely staff
Hotel is in a easily commutable location from motorway. There is a shopping arcade accords the road with numerous restaurants. Staff could not have been more welcoming and helpful. Would not hesitate to stay there again
08 August 2014
Rated 5.0 out of 5.0 by Pet Skunk Excellent staff service
Easy to find hotel - well signposted. Conveniently located near to local shops and facilities. Large private car park. Very pleasant staff. Staff were extremely helpful - quick to respond to issues, both before and during visit. Small well behaved animals are made welcome. Good variety offered at breakfast.
A little bit worn around the edges in the guest room. Limited number of electrical sockets in the guest room, especially finding ones suitably positioned for some of the charging plugs. Cleanliness in the guest room could be improved. More milk
07 August 2014