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Rated 4.3 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by Great Service and friendly staff We had a great experience. The rooms were spacious and clean. The staff were extremely helpful and friendly. We thoroughly enjoyed our stay. 17 July 2014
Rated 5.0 out of 5.0 by Solihull We had an excellent stay at Solihull Holiday Inn and highly recommend it to others. The staff really do care at this hotel. 17 July 2014
Rated 5.0 out of 5.0 by Overnight Stay Excellent hotel. On approach, it looks a little tired but in fact the interior is better . I only stayed overnight so I only used the bar, the room and breakfast. The standout feature of my stay was the quality of staff interaction. Exactly the right level of formality/informality and in this regard, responded to my attitude to them at the same level. I think this indicates not just good training but good local management. Everything was very clean (the bar staff were out clearing up at every lull in customers so hardly ever any empty glasses or rubbish on unattended tables) Breakfast is well worth the upgrade; it set me up for the day. The only thing I would say is that the hotel was starting to need upgrade ie room doors scuffed and windows single glazed wooden frames ( my room window did not fit well but that did not matter as it was summer) However everything throughout spotless. 15 July 2014
Rated 4.0 out of 5.0 by Nights stay Nice hotel, good location. The downside is that the bar staff need training on how to pour a pint of Guinness. The hotel needs a chocolate machine for guests 11 July 2014
Rated 4.0 out of 5.0 Great stay Hotel staff were brilliant, especially Isabel on reception. Close to shopping centre directly over the road and everything was just spot on. Have stayed before and will stay again. 10 July 2014
Rated 5.0 out of 5.0 by service and enviroment the professional, friendly and helpful staff made it for me. nice to see a traditional customer focus making a come back. 09 July 2014
Rated 4.0 out of 5.0 by Business stay I am a regular user of the Holiday Inn Solihull. The reception staff always welcome you with a smile and provide a very efficient check in / check out service. The fitness facilities are a little dated but the overall ambience of the hotel is good 07 July 2014
Rated 5.0 out of 5.0 by Feedback Mattresses are too soft for comfort. Still suffering from a niggling backache which I got from sleeping in the hotel bed am sure. Should have asked for a change in mattress. Maybe you could have someone asking/checking for any kind of discomfort on an individual basis. Some people hesitate to speak out. 02 July 2014
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