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Rated 4.3 out of 5 by 131 reviewers.
Rated 4.0 out of 5.0 by Allways a nice stay Have stayed at Solihull Holiday Inn many times. Unfortunately room 112 seemed a little tired and felt could do with a makeover. This would however not stop me staying again. I was offered a free newspaper but not free wi fi.Service otherwise very good 22 July 2014
Rated 3.0 out of 5.0 by Good Services Not great as to compare to other holiday Inn facilities 21 July 2014
Rated 5.0 out of 5.0 by Great Service and friendly staff We had a great experience. The rooms were spacious and clean. The staff were extremely helpful and friendly. We thoroughly enjoyed our stay. 17 July 2014
Rated 5.0 out of 5.0 by Solihull We had an excellent stay at Solihull Holiday Inn and highly recommend it to others. The staff really do care at this hotel. 17 July 2014
Rated 5.0 out of 5.0 by Overnight Stay Excellent hotel. On approach, it looks a little tired but in fact the interior is better . I only stayed overnight so I only used the bar, the room and breakfast. The standout feature of my stay was the quality of staff interaction. Exactly the right level of formality/informality and in this regard, responded to my attitude to them at the same level. I think this indicates not just good training but good local management. Everything was very clean (the bar staff were out clearing up at every lull in customers so hardly ever any empty glasses or rubbish on unattended tables) Breakfast is well worth the upgrade; it set me up for the day. The only thing I would say is that the hotel was starting to need upgrade ie room doors scuffed and windows single glazed wooden frames ( my room window did not fit well but that did not matter as it was summer) However everything throughout spotless. 15 July 2014
Rated 4.0 out of 5.0 by Nights stay Nice hotel, good location. The downside is that the bar staff need training on how to pour a pint of Guinness. The hotel needs a chocolate machine for guests 11 July 2014
Rated 4.0 out of 5.0 Great stay Hotel staff were brilliant, especially Isabel on reception. Close to shopping centre directly over the road and everything was just spot on. Have stayed before and will stay again. 10 July 2014
Rated 5.0 out of 5.0 by service and enviroment the professional, friendly and helpful staff made it for me. nice to see a traditional customer focus making a come back. 09 July 2014
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