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Rated 4.3 out of 5 by 182 reviewers.
Rated 5.0 out of 5.0 by HI solihull. very nice hotel opp the shops and clubs , beds comfortable room was nice . It was nice to have a inside pool which was very clean.The all gave a good service. Not to far for the bullring birmingham for shopping. 06 November 2014
Rated 5.0 out of 5.0 by Great service Staff are always attentive, Breakfast is realy good Bar prices a little on the high side 29 October 2014
Rated 5.0 out of 5.0 by Wonderful staff The Excellent staff make it a pleasure to return to this convenient location time and again 25 October 2014
Rated 1.0 out of 5.0 by Too expensive for a standard quality level Room too cold due to problems with windows. Standard amenities in the bathroom. TV choice is poor 25 October 2014
Rated 4.0 out of 5.0 by Staying in Solihull I have stayed a number of times at the Holiday Inn in Solihull and have always been satisfied with the hotel, its location, the staff and value for money. The staff in particular go out of their way to be helpful. Within the town centre I rate it as the best hotel. 23 October 2014
Rated 4.0 out of 5.0 by A favourite hotel of ours This was the first Holiday Inn hotel that we ever stayed in and were completely blown away by the friendliness of the staff and the quality of the food. After several years of staying in other Holiday Inns we can still say this this one in Solihull is the best. The fact that it also takes dogs is just the icing on the cake. A special mention should go to he manager Sarah who has been with them for 19 years. Brilliant job! 22 October 2014
Rated 4.0 out of 5.0 by good location.easy access Always try to use this hotel when going to the NEC. Easy to get to and park. Very near Solihull shops and bars etc. 18 October 2014
Rated 5.0 out of 5.0 by Pleasant Stay Good hotel in good location. Room we had was very large and very comfortable and we had a good night's sleep. Swimming pool and gym are excellent. Shame about the bar food service. 14 October 2014
Rated 5.0 out of 5.0 by Comfortable room, good attentive staff A great hotel for a relaxing weekend away, shame my friend wasn't in the same part of the hotel as me as she was facing the noisy nightclub opposite! 09 October 2014
Rated 5.0 out of 5.0 by fantastic staff and a very pleasant hotel We have stayed at this hotel during the last 5 years for business purposes - and can rate the events and all staff extremely friendly and helpful. Would like more room in a lounge with more comfortable chairs to sit in. 08 October 2014
Rated 4.0 out of 5.0 by Wonderful location and staff I make quite a few business trips to the UK from the US. I always look forward to coming back to this hotel. The staff is great and remember me. The rooms, although small compared to the US, are spacious enough to be comfortable. The only negative comment I can make is the WiFi in the rooms leaves much to be desired. In the 10 or so stays I have at this hotel I can only remember 1 room where the WiFi service was decent. During a business stay internet access is my lifeline for work, communication, etc. If I cannot get a decent and stable internet connection it makes my stay that much less productive. 07 October 2014
Rated 5.0 out of 5.0 by Quality of sleep Only complaint is the soft pillows don't seem very soft to me. Difficult to tell apart from firm pillows sometimes 07 October 2014
Rated 4.0 out of 5.0 by Have stayed many times in the past and will stay again The staff are very helpful and the food is always excellent! 02 October 2014
Rated 3.0 out of 5.0 by Poor quality of room decoration, heating and electrics The room was classed as an executive suite The decoration was tired and needed a re-fit. Pillows on bed were small and did not go with the bed. Lighting was poor Three types of heating in room. eLECTRONIC A/C WHICH DID NOT SEEM TO WORK., A RADIATOR WHICH DID NOT SEEM TO WORK AND AN ELECTRIC HEATER. Bathroom large but basic No heating in bathroom Shower weak. 01 October 2014
Rated 3.0 out of 5.0 by Fantastic staff I have stayed here several times and I will stay here many more time for work. However, twice there was a problem with my booking (my company hadn't book me a room). Thankfully, the staff at Holiday Inn Solihull were fantastic in helping me get a room that night on both occasions! Brilliant service. I know one time the lady at the desk was called Chloe, but all of the people at the reception deserve praise. Two (minor) downsides to the hotel are: - the terrible wifi reception outside of the bar area; and - the poor selection of drinks at the bar! could you stock a couple of local ales in your Holiday Inns across the country? Would be nice to try some local tipples, rather than the boring bland ales on offer! 30 September 2014
Rated 5.0 out of 5.0 by Fantastic place to stay for a shopping trip We often stay at the Holiday Inn Solihull as we love the Touchwood shopping centre and the area in general. We have always found the reception staff very welcoming and the rooms comfortable. 24 September 2014
Rated 5.0 out of 5.0 by Another lovely stay I stay at the Holiday Inn Solihull regularly. Staff are always great and room is always good. Would recommend it to anyone. 08 September 2014
Rated 5.0 out of 5.0 by Excellent stay...again!! WE love this hotel. It has everything you need, and is in close proximity to the Touchwood Shopping Centre, which includes Food Outlets, Cinema, Bars, and the surrounding shopping streets are conveniently located.Roll on the next visit!!! 05 September 2014
Rated 5.0 out of 5.0 by great stay clean modern hotel with first class customer service from staff. Many thanks 05 September 2014
Rated 4.0 out of 5.0 by Some small things Been staying here for many weeks now for business. Whist the 3rd floor is quiet and has excellent wifi, the same cannot be said for the 1st floor. The wifi on the 1st floor has been patchy in most of the rooms I have stayed in there. Also, if your room is near one of the meeting rooms on that same 1st floor, be aware that the staff make quite a bit of noise preparing the room early in the morning. Aside from these two issues, the hotel provides excellent and friendly service. They were always happy to move me to another room. Breakfast is simple but good. The pool and fitness areas could do with some refurbishments. 05 September 2014
Rated 5.0 out of 5.0 by Excellent hotel that enabled us to break our jopurney. The hotel is in a good location and is convenient for a visit to two National Trust properties. 03 September 2014
Rated 5.0 out of 5.0 by Wonderful stay Helpful , friendly staff Second time I have stayed here Will happily visit again 02 September 2014
Rated 5.0 out of 5.0 by AMAZINGINGLY ATTENTIVE AND HELPFUL STAFF Excellent overall experience. Room comfortable and clean. Food good for what it is and what we chose was fresh and tasty and nicely presented. We were in a quiet room and it was lovely. But the best thing for us was the staff. Everyone we dealt with was so professional, helpful, pleasant, warm and attentive. We felt very well looked after. We would definitely recommend this hotel and the way it is run and hope to return ourselves very soon. :) 01 September 2014
Rated 5.0 out of 5.0 by very pleasent stay Very pleased with the overall stay at the Holiday in Solihull .Would stay here again 01 September 2014
Rated 5.0 out of 5.0 by one night stopover Cant fault this place efficient service, lovely staff treated you with courtesy. The room was airy and light, beds were comfortable and no noise during the night. Could have done with more milk for our morning coffee b ut other than that excellent 30 August 2014
Rated 5.0 out of 5.0 by Great Hotel Very comfortable stay. Good price and lovely breakfast 28 August 2014
Rated 5.0 out of 5.0 by Great service The hotel staff were very frendly and very helpfull I realy enjoy my stay and will recomend the hotel 24 August 2014
Rated 3.0 out of 5.0 by good location good location, convenient to shop / dinner. but bed is small for two bed room. 19 August 2014
Rated 5.0 out of 5.0 by Comfortable Stay I have been using this Hotel since it was a Queens Moat House Hotel several years ago . It has never failed to deliver and the location is ideal for my needs. My stay has always been comfortable and I have always found the staff very friendly and welcoming. It sometimes however a little out of my budget depending on whom I am working for. Apart from that I would never stay anywhere else when visiting s area. 15 August 2014
Rated 5.0 out of 5.0 by Good food and very welcoming I enjoyed the night we stayed but what you could look into is giving to the armed forces by giving them discount. You can go through defense discount services. A lot of hotels do use this and give 20% off in some and it will get more people through your doors and they drink a lot aswell. Overall very happy with my night stsy 13 August 2014
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