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Rated 4.3 out of 5 by 191 reviewers.
Rated 5.0 out of 5.0 by Wonderful stay Helpful , friendly staff Second time I have stayed here Will happily visit again 02 September 2014
Rated 5.0 out of 5.0 by AMAZINGINGLY ATTENTIVE AND HELPFUL STAFF Excellent overall experience. Room comfortable and clean. Food good for what it is and what we chose was fresh and tasty and nicely presented. We were in a quiet room and it was lovely. But the best thing for us was the staff. Everyone we dealt with was so professional, helpful, pleasant, warm and attentive. We felt very well looked after. We would definitely recommend this hotel and the way it is run and hope to return ourselves very soon. :) 01 September 2014
Rated 5.0 out of 5.0 by very pleasent stay Very pleased with the overall stay at the Holiday in Solihull .Would stay here again 01 September 2014
Rated 5.0 out of 5.0 by one night stopover Cant fault this place efficient service, lovely staff treated you with courtesy. The room was airy and light, beds were comfortable and no noise during the night. Could have done with more milk for our morning coffee b ut other than that excellent 30 August 2014
Rated 5.0 out of 5.0 by Great Hotel Very comfortable stay. Good price and lovely breakfast 28 August 2014
Rated 5.0 out of 5.0 by Great service The hotel staff were very frendly and very helpfull I realy enjoy my stay and will recomend the hotel 24 August 2014
Rated 3.0 out of 5.0 by good location good location, convenient to shop / dinner. but bed is small for two bed room. 19 August 2014
Rated 5.0 out of 5.0 by Comfortable Stay I have been using this Hotel since it was a Queens Moat House Hotel several years ago . It has never failed to deliver and the location is ideal for my needs. My stay has always been comfortable and I have always found the staff very friendly and welcoming. It sometimes however a little out of my budget depending on whom I am working for. Apart from that I would never stay anywhere else when visiting s area. 15 August 2014
Rated 5.0 out of 5.0 by Good food and very welcoming I enjoyed the night we stayed but what you could look into is giving to the armed forces by giving them discount. You can go through defense discount services. A lot of hotels do use this and give 20% off in some and it will get more people through your doors and they drink a lot aswell. Overall very happy with my night stsy 13 August 2014
Rated 4.0 out of 5.0 by Great room Enjoyed overnight stay but breakfast very disappointing. Breakfast room was very busy and felt staff not prepared fro amount of guests taking breakfast. Poor range of items available. Horrid coffee from machine! 12 August 2014
Rated 3.0 out of 5.0 by uncomfortable bed, a bit tired in parts I'm used to Holiday Inn's having been made over sometime in the last 20 years.. this one is at the bottom of the list it seems. Bed was big enough but a bit hard. Staff were very friendly and helpful. Overall, could do with a lick of paint and some new carpet to lift the place a bit 09 August 2014
Rated 5.0 out of 5.0 by Weekend break We had a relaxing break visiting family. The hotel was comfortable, the staff friendly and the facilities were good. 09 August 2014
Rated 5.0 out of 5.0 by anniversary we came to visit the family. We found the hotel lived up to expectation in every way. The staff were friendly and helpful. The facilities are good. We enjoyed our stay. 09 August 2014
Rated 5.0 out of 5.0 by Great hotel, perfect location, lovely staff Hotel is in a easily commutable location from motorway. There is a shopping arcade accords the road with numerous restaurants. Staff could not have been more welcoming and helpful. Would not hesitate to stay there again 08 August 2014
Rated 5.0 out of 5.0 by Excellent staff service Easy to find hotel - well signposted. Conveniently located near to local shops and facilities. Large private car park. Very pleasant staff. Staff were extremely helpful - quick to respond to issues, both before and during visit. Small well behaved animals are made welcome. Good variety offered at breakfast. A little bit worn around the edges in the guest room. Limited number of electrical sockets in the guest room, especially finding ones suitably positioned for some of the charging plugs. Cleanliness in the guest room could be improved. More milk 07 August 2014
Rated 5.0 out of 5.0 by excellent Great from check in until check out, good value, nice location 06 August 2014
Rated 3.0 out of 5.0 by Great location Overall a good hotel, great location, pretty good breakfast, friendly staff at reception. Room service could be better with shampoos and bath gels sometimes being forgotten and I once found my towel on the ground in the middle of the room while I had left it hanging in the bathroom.. I do dislike the pillows though, I find them to be very uncomfortable. This might be very personal. It's not the cheapest hotel and they could have small fridges in the rooms for that price.. 04 August 2014
Rated 5.0 out of 5.0 by Pleasant Stay Comfortable room, convenient location, good breakfast, but have to pay for parking. 02 August 2014
Rated 4.0 out of 5.0 by Good hotel, will stay again Not the most modern Holiday Inn I've ever been to, but good location, good sized rooms and friendly staff. Just a couple of minor hiccups: - Noisy group of people drinking right outside my room late at night combined with single-glazed windows was not great, but a member of staff did ask them to keep it down. - Some slight cleanliness issues. As I will need to stay in Solihull on a regular basis for work for the foreseeable future, and I'm quite partial to IHG properties, I may well become a regular at this property. 02 August 2014
Rated 4.0 out of 5.0 by Good, simple stay. Easy check in and check out, convenient for the station and good stuff nearby with the Touchwood centre literally across the road. 01 August 2014
Rated 5.0 out of 5.0 by Fantastic staff The hotel was excellent in every respect except breakfast which was just average. In particular staff excelled with one even carrying our cases to the rail station when we could not get a taxi. Our room was very comfortable and spacious. Would definitely use again. 31 July 2014
Rated 5.0 out of 5.0 by Great hotel and location (staff are fabulous) Love this hotel, in a great location with the friendliest of staff. Can't wait to stay again soon. 30 July 2014
Rated 4.0 out of 5.0 by Allways a nice stay Have stayed at Solihull Holiday Inn many times. Unfortunately room 112 seemed a little tired and felt could do with a makeover. This would however not stop me staying again. I was offered a free newspaper but not free wi fi.Service otherwise very good 22 July 2014
Rated 3.0 out of 5.0 by Good Services Not great as to compare to other holiday Inn facilities 21 July 2014
Rated 5.0 out of 5.0 by Great Service and friendly staff We had a great experience. The rooms were spacious and clean. The staff were extremely helpful and friendly. We thoroughly enjoyed our stay. 17 July 2014
Rated 5.0 out of 5.0 by Solihull We had an excellent stay at Solihull Holiday Inn and highly recommend it to others. The staff really do care at this hotel. 17 July 2014
Rated 5.0 out of 5.0 by Overnight Stay Excellent hotel. On approach, it looks a little tired but in fact the interior is better . I only stayed overnight so I only used the bar, the room and breakfast. The standout feature of my stay was the quality of staff interaction. Exactly the right level of formality/informality and in this regard, responded to my attitude to them at the same level. I think this indicates not just good training but good local management. Everything was very clean (the bar staff were out clearing up at every lull in customers so hardly ever any empty glasses or rubbish on unattended tables) Breakfast is well worth the upgrade; it set me up for the day. The only thing I would say is that the hotel was starting to need upgrade ie room doors scuffed and windows single glazed wooden frames ( my room window did not fit well but that did not matter as it was summer) However everything throughout spotless. 15 July 2014
Rated 4.0 out of 5.0 by Nights stay Nice hotel, good location. The downside is that the bar staff need training on how to pour a pint of Guinness. The hotel needs a chocolate machine for guests 11 July 2014
Rated 4.0 out of 5.0 Great stay Hotel staff were brilliant, especially Isabel on reception. Close to shopping centre directly over the road and everything was just spot on. Have stayed before and will stay again. 10 July 2014
Rated 5.0 out of 5.0 by service and enviroment the professional, friendly and helpful staff made it for me. nice to see a traditional customer focus making a come back. 09 July 2014
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