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Rated 4.3 out of 5 by 263 reviewers.
Rated 5.0 out of 5.0 by The Best Holiday Inn team in the UK, without doubt. 5* The team here are first class, very friendly, polite and efficient. If you are a member of IHG Rewards Club, stay here, if there's any thing they can add to your stay they will. Excellent. This was a reward night stay and we were treated equal or better. Special thanks to Gemma in reservations and Isabel ? on the reception when we arrived. Note to Hotel Manager, 'high fives all round'. June 30, 2015
Rated 4.0 out of 5.0 by 4 'F's - Fab Hotel - Friendly staff - Fab location - Felt 5 Star Arrived quite late so didnt experience all the facilities which is a shame as they looked lovely. The staff were very friendly. The young lady who checked us in was very friendly and professional. We had a little issue with the room which the staff sorted within 10 minutes and all was well. The public rooms are lovely and we were told it had just been refurbished. It was like a 5 star experience. This hotel is right opposite the Touchwood centre in a fab location for a night out or shopping trip - loved it June 24, 2015
Rated 3.0 out of 5.0 by Very Noisy Pub Do not accept a room overlooking the pubs. these are extremely noisy. the hotel has no noise insulation and you will not get any sleep. There is very poor staff ability to understand and answer simple questions. A complete lack of customer care exists. June 24, 2015
Rated 4.0 out of 5.0 by Perfect for night before holiday Great Location and service from all staff. Just what we needed night before holiday June 24, 2015
Rated 5.0 out of 5.0 by Excellent Stay Check in staff were efficient and friendly, room and facilites were excellent. June 23, 2015
Rated 4.0 out of 5.0 by Business trip Comfortable hotel, well appointed for local amenitities, staff extremely helpful June 19, 2015
Rated 5.0 out of 5.0 by Great hotel at reasonable cost A really lovely hotel in a good location. A very warm and friendly welcome from Reception staff. Will definitely consider going back for a short leisure break. June 8, 2015
Rated 5.0 out of 5.0 by Great Staff and recognize membership levels. I checked in late and the staff were great, polite and efficient. Welcomed as a platinum member, offered the bonus points or drink, I requested the points, was told would be added directly to my account, but the still have not, even after emailing the hotel. My 3 night stay was as expected, good sleep and able to relax after days at work. Staff were really good at breakfast and during the evening at the bar. When I am back in the area I will very likely to stay again. June 5, 2015
  • 2015-07-02T11:59:42.688-05:00
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