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Rated 4.3 out of 5 by 236 reviewers.
Rated 3.0 out of 5.0 by Great Value but don't expect to use the shuttle Great beds, great value for the dollar but the Shuttle Service is not user friendly and staff don't seem to be happy to be at work. 16 October 2014
Rated 3.0 out of 5.0 by housekeeping Very poor - especially in the bathroom. Must improve. Your rates suggest a better experience in the housekeeping. Very upset with the towel situation. I have never had such a poor experience before even in traveling and overnight stays. The front desk was very helpful and did a good job. 15 October 2014
Rated 5.0 out of 5.0 by Comfortable bed and great access to Somerville Our stay was comfortable, with polite and responsive staff service. Our room (2 double beds) was large enough with comfortable beds and all the necessary amenities. Parking was easy and the hotel was central to our needs in Somerville. Breakfast was easy and convenient but ordinary and not a good value for the price. 14 October 2014
Rated 4.0 out of 5.0 by SErvice Portia and Cecelia were excellent, friendly and accomadating. The first representative was a little blonde female that was not freindly and would not give us a key for the room, even though we booked it and payed for it. She asked if someone else was staying in the room and we gave the name of our daughter. She said she could not give us the room key, because we were not staying in the room. We did have to push, but she finally gave us the room key. But was not happy about it at all!! 14 October 2014
Rated 3.0 out of 5.0 Holiday Inn® The stay was uneventful except for a problem with the key card not working when we first went to our room. The staff was helpful otherwise. 08 October 2014
Rated 5.0 out of 5.0 by Good hotel experience. Excellent location. Van service is very helpful and easy to use. Near T. 07 October 2014
Rated 5.0 out of 5.0 by Best place to stay at Boston Perfect location for visiting Boston Financial District. Use it regularly for my business trips to Boston. The connectivity to the T station is perfect and also the hotel staff is very courteous to offer the shuttle service to the T-stop whenever its raining or snowing. 06 October 2014
Rated 3.0 out of 5.0 by Staff Stayed 3 days to tour the area and take in a BC football game. Was advised by staff that we could take their shuttle to and from the train station. After the game, we called to have us picked up at the train station, and was then advised that they do not pick up after a certain PM hour (I believe it was 11:00 PM). We had to take a taxi back to the hotel. If we were told the correct information, we would have drove and parked with out rental car. 06 October 2014
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