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Rated 3.6 out of 5 by 239 reviewers.
Rated 2.0 out of 5.0 by Good food, friendly staff, and prompt shuttle service... it ended there. Room looked dated (popcorn ceiling and old carpet). I was unfortunate enough to get a room adjacent to the stairs. Could not sleep due to the stairs entrance door shutting. It literally shook the walls... every time all throughout the night. The A/C intake vent was coming loose from the ceiling. Probably from all of the stair access door use. Other than that, the food was really good at Houlihans Bar and the staff was very friendly and helpful. The shuttle service to the airport was great. On time every time. 02 September 2014
Rated 5.0 out of 5.0 by Great Service Great Hotel. Very clean and great service. Could do without smokers right by front entrance. Room was great. Accessible outlets for phone and laptop charging. Dinner in restaurant was very good. A little dark though. Had to go get glasses to be able to read the menu. Overall, great hotel and I would stay there again. 02 September 2014
Rated 1.0 out of 5.0 by Think twice about booking Out of obligation to a friend who booked this hotel for us we decided to stay here, despite reading previous reviews. There was no friendly greeting upon checking in, the attitude received was we (my family of 3) was inconveniencing the staff. However, we did appreciate the early checkin time. The room is great, with comfortable beds. We needed to contact housekeeping as we were short of facecloths (twice), internet connection was adequate. Internet problem with lack of connectivity was reported, and we were impressed that the hotels tech person came to our room within 15 minutes to assist and didn't leave until he checked the reboot had worked. We had breakfast both mornings @ the restaurant, the first morning, after being seated by the rude manager, we waited 10 minutes before we were offered drinks, then a waitress passed and asked if we were helped, she gave us comp drinks because of the delay and wait, she made our trip with her friendliness and great service. The meal was good. 31 August 2014
Rated 4.0 out of 5.0 by Consistently good hotel I have stayed here many times and things have always gone smoothly. 23 August 2014
Rated 2.0 out of 5.0 by Federal Tire Terrible room condition. Flying bugs around. Shampoo and soap not reparedl. Recommend everyone go stay next door Holiday Inn Express....Newer and clean! 22 August 2014
Rated 5.0 out of 5.0 by overall experience Good hotel, good food at Houlihan's. Close to the airport but the shuttle service for pickup was unreliable. Hotel located in an industrial area 22 August 2014
Rated 4.0 out of 5.0 by Very nice. My stay at this Holiday Inn was very nice with a large comfortable room and helpful staff. 21 August 2014
Rated 2.0 out of 5.0 by Surprise Parking fees 20 bucks for 3 cokes and 3 chips parking fees, 2 bucks for lobby coffee ??. Great hotel if you're walking your trip and not hungry. 20 August 2014
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