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Rated 4.1 out of 5 by 305 reviewers.
Rated 1.0 out of 5.0 by Problems with bill We were offered vouchers for dinner to cover the cost and then had to pay £80 and as there was no itemised bill I am still unsure what this was for. We were nearly charged for two cars when we only had one. 26 August 2014
Rated 5.0 out of 5.0 by Great Experience From the time we were greeted at reception to the moment we left we were treated with courtesy and kindness which added immensely to our stay. Great location, good food, lovely room. WONDERFUL!! 26 August 2014
Rated 5.0 out of 5.0 by Overall experience Having not stayed in a Holiday Inn before we didn't know what to expect. The staff on reception were extremely polite and helpful. When we arrived at our room it was clean and inviting, the view from the window was fantastic as we could see the ships coming into the docks which my 3 year old enjoyed watching. We all had a decent nights sleep. Breakfast was outstanding and the staff were very warming and made you feel welcome. Our overall experience was outstanding and we enjoyed the hospitality of the staff. Would highly recommend friends/family to stay there. 24 August 2014
Rated 5.0 out of 5.0 by Gret Service Good Hotel very convenient for crusing parking could be better 24 August 2014
Rated 5.0 out of 5.0 by Excellent place to stay pre cruise Stayed on cruise and park deal. Excellent value for money. Staff were extremely helpful and friendly made you feel welcome nothing was too much trouble. Room was spacious and had a good view No noise from road and good position to access the main shops and facilities of Southampton. Breakfast was excellent and the evening meal was equally as good. Would definitely stay again 24 August 2014
Rated 4.0 out of 5.0 by Location & Staff are excellent Best place to stay the night before your cruise. Conveniently located at the entrance of the cruise port (City Cruise Terminal). Hotel staff is friendly, welcoming and efficient, rooms are up to standard (not special but clean, comfortable and they offer all amenities you need for a 1 night stay), breakfast is very good and although very busy, staff was very friendly. Well done ! We stayed here on a Stay & Cruise package including 15 days parking and prices are totally acceptable compared to alternatives. City center, major shopping mall & restaurants are conveniently located within walking distance and although they offer a taxi transfer to and from the cruise terminal included in the package, we just walked from the ship to our car. We were on the road from exiting our State room on board in less than 20' !!! Whenever we cruise from Southampton again, we'll stay at Holiday-Inn ! 23 August 2014
Rated 5.0 out of 5.0 by Fantastic hotel Check in was quick and efficient. Staff were very friendly. Breakfast was great. The children really enjoyed the fresh pancakes. The swimming pool was lovely, quiet and clean. It was a lovely hotel. I would definitely recommend 22 August 2014
Rated 5.0 out of 5.0 by Lovely friendly staff Every one we encountered were so friendly and helpful, a definite must to stay there again. 20 August 2014
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