Rated 4.2 out of 5 by 411
Rated 5.0 out of 5.0 by MaryPDX The staff goes above and beyond to make a fantastic experience.
The Southampton Holiday Inn is ideally located for those taking a cruise, but is just as lovely for anyone visitng Southampton itself. Located just off the waterfront, it is ideal for wandering around and seeing the sites.
The staff are incredibly professional, attentive, helpful and friendly. They help to make the whole experience even better. You receive the same service that would expect from the more expensive hotels.
The dining room is lovely and looks out onto the docks. The breakfast is delicious and offers a wide selection.
Our rooms were clean and bright with fantastic views of the river. The mattress was a touch on the hard side, but overall very comfortable.
23 January 2015
Rated 4.0 out of 5.0 by welshone03 Nice Hotel in Good Location
I have stayed in this hotel at least six times over past 3 years and found everything to be good, staff, location, food, accomodation.
It does get very busy in the summer months when cruises start to depart from the local dock alongside hotel.
The hotel is kept clean and tidy by housekeeping but could do with a total refurbishment, public areas and guestrooms. Also the lift is very tired, slow and not very big for transporting many cases if going off on a cruise.
19 January 2015
Rated 5.0 out of 5.0 by ibandab Excellent room and great breakfast
Have been to hotel many times so know the staff quite well. Always friendly and we get upgraded room on 8th floor due to Rewards status. There is some slight traffic noise in the night but not enough to be disturbing. Breakfast is one of the best - much better than some other Holiday Inn Hotels we have stayed in.
The addition of the Pool is very welcome and we use it as often as we can. The experience is only slightly let down by the rather indifferent staff.
Altogether a great experience.
15 January 2015
Rated 5.0 out of 5.0 by janine 29 Comfort and service
Stayed at this hotel for one night for both business and leisure. Staff were excellent and everywhere was nice and clean.
12 January 2015
Rated 5.0 out of 5.0 by tuppance Great service all round
The staff were very friendly and worked hard. The Hotel was very clean well decorated. Hotel itself was well based for access to shops and onward travel. .We would certainly recommend this hotel to our friends and family. If all the Holiday Inns are of the standard of the Southampton one we would certainly not hesitate to stay .
10 January 2015
Rated 5.0 out of 5.0 by ff82. The best Holiday Inn I've stayed in by far.
We planned a Christmas surprise for our daughter and my younger sibling to go to Peppa Pig world and stay at the Holiday Inn for one night. On our arrival I went in telling the kids I was going to use the toilet. When I explained to Tony who was working on the front desk that we were surprising the kids by staying here, he upgraded us to a suite on the top floor. This was really generous of him to do this and we are forever grateful.
On top of this the staff throughout the hotel were so polite and did everything in their power to ensure we all had a great stay.
Would most definitely return in the future.
07 January 2015
Rated 4.0 out of 5.0 by Lizzie0501 Great Service
Good Location. Staff very helpful and friendly. Room comfortable for the length of time spent in it.
04 January 2015
Rated 5.0 out of 5.0 Perfect
I booked my mum and I in for two nights for a rest and a treat to the mayflower ,the stay exceeding all my expectations, thank you.
04 January 2015