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Rated 4.1 out of 5 by 193 reviewers.
Rated 4.0 out of 5.0 by Great value and service, clean and nice touches A nice experience Just one note, that is the sofa bed used by my daughter was an old spring type and uncomfortable. The main bed was fine. Best Rgds 27 February 2014
Rated 5.0 out of 5.0 by Lovely room Lovely room shame about the trumpet player next door, had a laugh about it with staff. Also staff helpful with directions to theature 26 February 2014
Rated 4.0 out of 5.0 by Great staff and location. Above average staff and atmosphere for a very busy holiday inn. Nothing is too much trouble and the hotel has a ice homely feel. 25 February 2014
Rated 4.0 out of 5.0 by Good stay Things have improved at this hotel since my last stay, and I have difficulty in finding further areas for improvement for the price range. Thank you everyone 23 February 2014
Rated 4.0 out of 5.0 by Great Family friendly service We found the hotel to be very well situated, great views, lovely atmosphere and most important to us, genuinely welcoming staff enjoying their jobs and giving us a truly relaxed, family comfortable welcome and stay. Their relaxed natures engendered better behaviour in our active five year old. The on site pool wore him out well. 21 February 2014
Rated 5.0 out of 5.0 by Great Breakfast and excellent service From the minute we arrived every member of staff we encountered was friendly and helpful. The room was warm, clean and comfortable and the location of the hotel was perfect. Sea, shops, restaurants and the very pleasant Duke of Wellington Pub all within easy strolling distance. The breakfast was excellent, with everything you could want plentifully available and helpful staff always on hand. All in all, I would have no hesitation to recommend this hotel. 17 February 2014
Rated 3.0 out of 5.0 by RDE1308 Slow check-in, even though only one other guest at reception. It seems that "priority check-in" for "gold/elite customers does not occur here - so why advertise it as a "plus" for loyalty? Asked for standard double and given a twin. Dinner was good, food cooked to my liking, although served on a "grooved slate"! On the excuse this accentuated the presentation of the food! From my perspective, I had no idea if the "platter" was clean! What is wrong with a plain, clean, white plate? On the plus side - all staff were friendly, helpful and attentive. 14 February 2014
Rated 3.0 out of 5.0 by Value for money I would recommend this on the basis of costs but the room was a bit cold in the night with no in room instructions on how to control the heating. Should have called reception I surpose. I was up early and found the pipes noisy when trying to have a shower. Hope I didn't disturb anyone. I would stay again. 13 February 2014
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