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Rated 4.1 out of 5 by 303 reviewers.
Rated 5.0 out of 5.0 by Overall experience Having not stayed in a Holiday Inn before we didn't know what to expect. The staff on reception were extremely polite and helpful. When we arrived at our room it was clean and inviting, the view from the window was fantastic as we could see the ships coming into the docks which my 3 year old enjoyed watching. We all had a decent nights sleep. Breakfast was outstanding and the staff were very warming and made you feel welcome. Our overall experience was outstanding and we enjoyed the hospitality of the staff. Would highly recommend friends/family to stay there. 24 August 2014
Rated 5.0 out of 5.0 by Gret Service Good Hotel very convenient for crusing parking could be better 24 August 2014
Rated 5.0 out of 5.0 by Excellent place to stay pre cruise Stayed on cruise and park deal. Excellent value for money. Staff were extremely helpful and friendly made you feel welcome nothing was too much trouble. Room was spacious and had a good view No noise from road and good position to access the main shops and facilities of Southampton. Breakfast was excellent and the evening meal was equally as good. Would definitely stay again 24 August 2014
Rated 4.0 out of 5.0 by Location & Staff are excellent Best place to stay the night before your cruise. Conveniently located at the entrance of the cruise port (City Cruise Terminal). Hotel staff is friendly, welcoming and efficient, rooms are up to standard (not special but clean, comfortable and they offer all amenities you need for a 1 night stay), breakfast is very good and although very busy, staff was very friendly. Well done ! We stayed here on a Stay & Cruise package including 15 days parking and prices are totally acceptable compared to alternatives. City center, major shopping mall & restaurants are conveniently located within walking distance and although they offer a taxi transfer to and from the cruise terminal included in the package, we just walked from the ship to our car. We were on the road from exiting our State room on board in less than 20' !!! Whenever we cruise from Southampton again, we'll stay at Holiday-Inn ! 23 August 2014
Rated 5.0 out of 5.0 by Fantastic hotel Check in was quick and efficient. Staff were very friendly. Breakfast was great. The children really enjoyed the fresh pancakes. The swimming pool was lovely, quiet and clean. It was a lovely hotel. I would definitely recommend 22 August 2014
Rated 5.0 out of 5.0 by Lovely friendly staff Every one we encountered were so friendly and helpful, a definite must to stay there again. 20 August 2014
Rated 5.0 out of 5.0 by Excellent family room We booked a family room with car parking for an over night stay before joining our cruise ship. This hotel is clean, modern and well located. The car park was very full however we did find a space and left our car here for the duration of our holiday with no problems. The room was a good size with 1 king sized bed and 2 single beds. All the beds were comfortable and we all had a good nights sleep. We were advised by friends not to eat an evening meal at the hotel so we went into the town for food. This was a huge mistake and we wish we had eaten at the hotel. The breakfast in the morning was very good, my son was particularly impressed with the pancake machine. All staff were polite, friendly and helpful. We would use this hotel again. 20 August 2014
Rated 5.0 out of 5.0 by Hotel great, Staff excellent, some guests not so considerate. Overnight stay before cruise. Have used same Hotel several times and have always found this to be a pleasant experience. On this ocassion there were a group of males ( golfers I think) who wished to spend a noisy evening drinking in the Bar which took the shine off a pleasant stay. As always the Staff were excellent. 19 August 2014
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