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Rated 4.4 out of 5 by 249 reviewers.
Rated 4.0 out of 5.0 by Lovely, clean, comfortable room - Just dont expect to get fed. The room was very nice. Modern, comfortable, clean and had a lovely bathroom. Just dont expect to be able to order from the 24 hour menu as it would seem the staff have a phobia of it and will tell you to order online from just eat. 25 September 2014
Rated 5.0 out of 5.0 by Happy courteous staff and pleasant surroundings We were greeted with an extremely friendly and polite lady behind the desk who assisted with our questions around obtaining taxi services with no hesitation. The hotel is modern and new looking and we were very comfortable and pleased with the cleanliness and being so close to the airport the soundproofing was excellent too. The only down side was not enough comfortable seating available in the bar area but that was not really a negative. 25 September 2014
Rated 5.0 out of 5.0 by Love coming to this hotel. We love everything about this hotel. The rooms are clean and comfortable. The staff are friendly. The parking is great and reasonably priced. The proximity to the airport is amazing. The restaurant is very good and because of this we always eat a dinner and a breakfast every stay. 23 September 2014
Rated 5.0 out of 5.0 by Best holiday inn hotel The hotel is exceptionally very nice. The decor is with character, relaxing top floor restaurant with nice views. Varied restaurant menu and above all, a splendid atmosphere. 22 September 2014
Rated 4.0 out of 5.0 by Comfortable bed and good service Checking in was quick and easy, the room was comfortable. Staff were helpful when we required a taxi and on our return, we were still able to obtain refreshments. 21 September 2014
Rated 4.0 out of 5.0 by A ONE NIGHT STAY We stayed at the Holiday Inn being the nearest to Southend Airport because the rail operator could not arrange a train from Billericay to Southend Airport for our 07.00 flight. The hotel was clean the bar area had a overall view of the Airport, we slept well. I would use the Hotel in the future. 21 September 2014
Rated 4.0 out of 5.0 by September - 1 Night Stay I stayed with my family at the Holiday Inn Southend last Saturday evening. Mixed feelings about the stay although overall OK. It was the details that let it down. Firstly, Reception meeting and greeting was excellent. I believe it was the Duty or Front of House Manager that checked us in. He was very welcoming, acknowledged that I was a member of the IHG Club and provided useful information. We booked two Executive Rooms on a Dinner, Bed and Breakfast rate. Had wanted to book the premier rooms which have a separate seating area with a sofa but the hotel only has four of these and they were all booked. The rooms were clean, well equipped and had great views of the airport runway (as requested). In fact the hotel had met all our requests, high room, airport view and next to each other. The beds were really comfortable, and there was a choice of hard or soft pillows. So far, so good. Where things weren't so good was the restaurant named 1935. It was a few small things such as no bread with the starter. When I asked for this, I was given a supermarket white slice which had already been spread with margarine! The pudding was Eton Mess, but didn't actually have any fruit with it, only syrup. The set menu was very limited, despite costing £25 and added a supplement of £5 for steak. Breakfast was OK - but the sausages were really fatty, and anything bespoke was extra. Another issue was that there was only one set of towels per room and one robe. We had to request extra as there were two people in each room! Upon checkout, the bill wasn't correct. Despite being assured in the restaurant that we had £100 credit under the DBB arrangement between us, they had calculated this incorrectly and the bill was £35 over! This was rectified, but there was a delay and this mean't missing the once every 30 minute train to London - not good. It would be nice to know that these things would be addressed as it would influence us staying again. 17 September 2014
Rated 5.0 out of 5.0 by Good place to stay Stayed for 2 nights with my wife whilst visiting relatives, ideal location, no noise from the airport and great views. Breakfast was good with views over the surrounding area and airfield including the legendary Vulcan. Also very near the train station if needed. Hotel is new so it is clean and comfortable. Only complaint is the room lighting as we found it strange to only have one bedside light set-up. Even worse it was on my wife's side!! Staff were friendly and efficient. 17 September 2014
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