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Rated 4.4 out of 5 by 285 reviewers.
Rated 5.0 out of 5.0 by Another great stay Stayed here before an early flight to Alicante the next day, another great stay here, we will be using this regularly, not just for the great deal on the parking but because it is one of the best Holiday Inns I have stayed in. The staff are always polite and helpful and have to make a particular mention of Sam in the restaurant, great service again! 18 November 2014
Rated 4.0 out of 5.0 by Generally good for this demanding customer Nice hotel, with attentive staff, but sometimes it feels like they're trying too hard and the tension rubs off on the customer. Also stop giving out so much information at check in - I just want a room to crash out in! 17 November 2014
Rated 5.0 out of 5.0 by Comfortable room, great location Room was modern and comfortable, hotel was easy to find and within walking distance of shopping, dining, and public transportation. 16 November 2014
Rated 3.0 out of 5.0 by Noise, Cost Room noise needs to be improved, doors should be fitted so they do not bang when automatic closing, they should be smooth closing not banging. room layout should be looked at so guest do not hear other guest in adjoining rooms. Single occupancy cost should be looked at, its not fair to charge more for food for a single person. 13 November 2014
Rated 5.0 out of 5.0 by Wedding stay Holiday Inn Southend was the venue for my son's wedding on 08 November 2014 and my wife and I stayed from the 6th. From the moment we arrived we were dealt with professionally, pleasantly and politely. The hotel is modern and efficient in layout and conveniently located for easy access to Southend Airport and ten mins drive, on a busy day, from the town centre and the seafront. We were not disturbed by aircraft noise as we thought we might be. The restaurant is situated on the fifth floor and overlooks the airport and beyond. Great views. The food in the restaurant was excellent and the wedding meal was fantastic. We were all impressed by the staff's helpfulness and attention to detail. Thoroughly recommended as a wedding venue as well as a hotel for business or leisure trip. 12 November 2014
Rated 5.0 out of 5.0 by an all round great stay The front desk were very good especially after check out i was pleased to chat with the staff as they both made me feel welcome and relaxed 08 November 2014
Rated 1.0 out of 5.0 by Dubious No warning on IHG web page of £5 parking fee. No warning on web page or at hotel of £5 charge if parking ticket misplaced. 08 November 2014
Rated 5.0 out of 5.0 by Another Great Stay I was back in Southend and back at my favourite Holiday Inn. If you stay you must try the Fish & Chips. I make a point of having it on one night every stay and it has always been excellent - tasty and not a bone in sight. The house red is also every bit as good as many more expensive wines I have tasted. The other bonus is the restaurant staff; Early morning or late evening they are welcoming, friendly and efficient. And, whilst on the subject of staff, I must make a special mention of Simon Elliot, the Front Office Manager. Apart from the fact that he always seems to be on duty, he is the model of a calm, professional but wholly personable manager. I witnessed him dealing efficiently with customers whilst, at the same time, patiently explaining processes and procedures to a trainee staff member, checking to ensure understanding whilst keeping them enthused and happy. I must, however, comment on the point I have listed as a con. Why are there no longer any toilet brushes in the en-suite - are they now a high value commodity? I appreciate that it is Housekeeping's job to ensure the rooms are maintained in the expected high state of cleanliness (and they do a fantastic job too!) but my personal cleanliness and pride would prefer that they were not faced with any 'leftovers' when they come in to square things away. That one moan aside, I will be back in the new year! 06 November 2014
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