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Rated 4.1 out of 5 by 153 reviewers.
Rated 5.0 out of 5.0 by Staff makes you feel welcome. Always a nice stay at the HI Southgate. Friendly staff welcomes you and makes sure they recognize you as a PC Platinum. 12 December 2014
Rated 2.0 out of 5.0 by Overnight experience Unfortunately, our stay was not good. We had a free pass to use since we had to cancel our wedding reception. Since we could not get our deposit back, we were given a $50 dinner certificate and free night with a king/Jacuzzi room. Shortly after we got there, we noticed a (what looked liked a maggot) crawling on the floor. We took a picture of it and showed one of the housekeepers. The staff was very nice and tried to be comforting. When we looked at the window across the back of the room, there was bugs build up along both sides of the windows. They chaulked our window and vacuumed but really, unacceptable as far as our stay. Dinner was great but we will not stay there again. 11 December 2014
Rated 4.0 out of 5.0 by Very nice hotel. Great location We have always stayed at this hotel when visiting Southgate. Never have any complaints. This last visit was great except for the comfort of the bed and the pillows. Not sure what has changed but the bed was rock solid hard. My ribs and back were sore for most of the next day. The pillows put my head in such a position that my chin practically touched my chest. No give what so ever. This is not a normal experience with this hotel. We have always been comfortable before. Hope they are not updating the rooms with these mattress' and pillows. 08 December 2014
Rated 4.0 out of 5.0 by Another Great Stay Enjoyed my stay as always. Stay here many times for business as the hotel is close to our office and the service is always consistent 08 December 2014
Rated 5.0 out of 5.0 by Great Stay Was impressed by how well the Inn looked. It has class. The location to all shopping, dining and entertainment is perfect. The many key card entrances make it easy to unload luggage and not walk too far. Also, the lounge has a nice look about it. I will be staying here again. 03 December 2014
Rated 5.0 out of 5.0 by Nice stay Everyone was very helpful at the hotel and the breakfast was terrific!!! 02 December 2014
Rated 1.0 out of 5.0 by Construction If I want to stay here again, I will make sure that there is no construction! They placed us right by the heavy equipment and it woke us in the morning! There were also issues with the cable going in and out. If there is construction, they should discount the rooms that are right by that area! 01 December 2014
Rated 5.0 out of 5.0 by Clean room with great service! Beautifully decorated hotel and restaurant. Good food. Clean rooms with a friendly and accommodating staff. Nice conference area, pool and exercise room. 30 November 2014
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