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Rated 4.1 out of 5 by 194 reviewers.
Rated 5.0 out of 5.0 by great place St Augustine is full of choices, we are glad we choose Holiday Inn 21 August 2014
Rated 2.0 out of 5.0 by bathroom doot locked I was at that facility the last week before schools starts, i cant say it was bad but cant say different, the bathroom door kept getting lock at all times, and not because of the kids.the cafeteria keep charging my family different prices for the same food, one day my oldest daughter was charge as adult and one day as a child.i paid for 4 nights and and in my last night my card was not working only to find out that who did my paperwork the first day didn't do it correctly.the internet connection was bad , some areas of the room that it didn't work at all, and one of the TV in the room was not connected to the cable or something else according to the manager that came upstairs but never resolved the problem .usually i don't do reviews but i felt that i need it to do it this time,sorry, and it was not as close to the center as the website mentioned. 20 August 2014
Rated 5.0 out of 5.0 by Good breakfast and service Great service for breakfast. Easy check in and out. Good parking. Great location. 20 August 2014
Rated 5.0 out of 5.0 by Big room and Comfortable bed This was one of the best places to stay on our vacation. My husband and I with our 7 yr old couldn't brag more about this hotel. One word that comes to mind is Clean. Clean bed, Clean bathroom, Clean hotel. Second is Comfortable. We had the double Queen suite. Loved everything about this hotel. The pool was great, staff was lovely and so close to St. Augustine and the attractions. We will definitely stay there again. 19 August 2014
Rated 5.0 out of 5.0 by enjoyable time in St. Augustin Always something to do in St. Augustine. With the trolley servicing the Holiday Inn you just needed to park your car and let someone else do the driving. 19 August 2014
Rated 2.0 out of 5.0 Confusion at check in When we checked in as IHG members we were greeted. We were told that our room was not ready so we were given Another room. When we got upstairs. There was construction . People moving carts back and forth. As we opened our door The couch was taken apart. Hydra bed halfway sticking out . Pillows on the floor. The maids came in and apologized . The room was not finished. They put it together . As we went in the air conditioning was not working. They scrambled back and forth between the desk and the cleaning crew to find us a room . It took about 15 minutes until we were finally in a clean room with air conditioning. Just thought you should know. 18 August 2014
Rated 4.0 out of 5.0 by great location and clean room We stayed at the Holiday Inn in historic downtown St Augustine. The location is great. You can walk to the jail and it's only a $7 cab ride to historic downtown. The rooms were very clean. It can get loud in the hallways. If someone is talking in them you can hear everything. The curtains for the window in the rooms didn't block out all the sunlight. The sun still seeped under the curtains at the bottom. They need longer curtains. The maids were the most annoying part of the stay. The first morning at 11am one of the maids tried to open the door without asking if anyone was in there first. Good thing we had the lock on and they couldn't get in. The second morning they knocked at 9:30 and woke us up. 17 August 2014
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