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Rated 4.2 out of 5 by 133 reviewers.
Rated 4.0 out of 5.0 by Good value but with some flaws Overall this hotel is nice. The amenities offered within and near the hotel are attractive (i.e. many restaurants around and Timothy's coffee in the lobby). We did have a shower door which leaked. When we brought this up with the staff they quickly replaced the seal and said this was a known problem in the rooms. We also found the breakfast did not offer meat (i.e. bacon or sausage) and the breakfast room was dark. The staff at the front desk were curt and not very friendly. I was disappointed with the pool as it was only 2.5 - 4.0 feet deep. The open air bar on the 6th floor was very inviting with nice couches and heaters. I would recommend this hotel because of its proximity to Niagara Falls and the value it offered for what we paid (government rate). 18 August 2014
Rated 5.0 out of 5.0 by Accommodating staff and efficient service The staff were accommodating when they learned I was recovering from cancer treatments. They ensured the room that wasn't ready upon arrival was efficiently cleaned and surprised me by upgrading me to a king suite which was appreciated very much, especially as I was using Rewards points for my stay and feared I'd get a so-so room. I didn't use any other facilities so cannot comment on them. Check out was super fast. 14 August 2014
Rated 4.0 out of 5.0 by Great Value! Hotel has lots to offer. We enjoyed staying in St. Catherines and being near all major attractions and the wineries. We didn't get to go bowling but enjoyed a late evening dinner at the bar/lounge. 14 August 2014
Rated 4.0 out of 5.0 by Comfortable room; Very hot gym The hotel was nice and the personnelle were friendly. The rooms were well appointed, but smelled a little musty. My big complaint was the gym--it was part of the indoor swimming pool complex and was the same temperature and humidity as the pool. Far too hot and humid to get a good workout. 14 August 2014
Rated 5.0 out of 5.0 by Great experience Had my entire wedding book at this hotel. booking was easy and rooms were great. No complaints from the 32 rooms we booked! 14 August 2014
Rated 5.0 out of 5.0 by Great Hotel close to Niagara Falls The guest room was gorgeous. We stayed here for our 1 night to Niagara Falls. It was only a 15 minute drive and was nice to get away from the busy falls area. 11 August 2014
Rated 1.0 out of 5.0 by overpriced was in an older part of the hotel, rooms were overpriced for what they were. it was very noisy and other guests continually rattled our door knob each night, making it impossible to sleep. 10 August 2014
Rated 5.0 out of 5.0 by Beautiful room, but a little expensive We got the last room available. It was beautiful. Bed was very comfortable. We only stayed for 6 hours, which was a bummer. So we didn't get our money's worth. 10 August 2014
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