Rated 3.7 out of 5 by 132
Rated 5.0 out of 5.0 by Jackson1941 Great Room, wonderful service
My wife & I were celebrating our 50th wedding anniversary. After the Cardinals game we arrived late in the evening. Heidi on the first desk checked us in with special attention which, was much appreciated. We were very pleased with the room had a restful night. Marian was our server at breakfast, she provide friendly and efficient service taking care of all our needs. The food was excellent. As we were checking out, Brittany was on the front desk provided us help and information for our day of sightseeing. Since we had a late check out time we met Pan providing house keeping services. When we checked in our room was immaculate.. . This was a great stay, will return.
24 August 2014
Rated 5.0 out of 5.0 by Freder Friendly staff
Great hotel with very friendly staff. Our room did not have a refrigerator. We called the front desk and a microwave and a refrigerator were sent up immediately. One problem we did encounter was that there was a dirty towel left in the bathroom from the previous guest.
24 August 2014
Rated 2.0 out of 5.0 by Ian35 Great staff, less than impressive rooms
The staff is incredibly friendly and helpful. I had a couple of problems with the room but the staff was very friendly and helpful.
I have stayed at many holiday inns, this one could definitely use some updating, one of those areas needing updated (and the reason for the low score) is the HVAC system. The air conditioning unit in our room was unresponsive, and leaked water all onto the floor getting my luggage and belongings wet. It also would sporadically blow very hot air instead of cold air.
Again, the staff is very friendly and the rooms are affordable, so if you just need a place to rest your head for a night, this is not a bad choice. But the room looks more like a Motel 6 than a Holiday Inn and I personally experienced technical issues.
23 August 2014
Rated 5.0 out of 5.0 by Amos and Andy Pleasant, comfortable and convenient hotel
We stayed at this hotel to be close to the restaurant where we were celebrating my mothers 90th birthday. The rooms were so clean and the beds so comfortable we felt like we were in our own private sanctuary.
22 August 2014
Rated 5.0 out of 5.0 by Bella jim BAD POLICY AT FRONT DESK
RESERVATION MADE 60 DAYS PRIOR TO ARRIVAL
PROMISED FIRST FLOOR, BECAUSE OF HANDICAP.
ON ARRIVAL FRONT DESK DENIED FIRST FLOOR.
MANAGER OVER-RODE FRONT DESK DECISION AND GAVE US FIRST FLOOR, VERY MUCH APPRECIATED, WIFE CAN NOT USE STAIRS OR ELEVATOR
FRONT DESK SAID THERE WERE NO FIRST FLOOR ROOMS, OBVIOUS UNTRUTH AS MANGER FOUND ONE ,
I DON'T TRUST FRONT DESK
16 August 2014
Rated 3.0 out of 5.0 by Byron20 Yes, it's a hotel, not a motel...
I stayed at this hotel for a business trip to St. Louis. The hotel was conveniently located next to the highway, but upon arriving, it is tough to figure out which building is the hotel because there are no signs directing you to a Holiday Inn. Plus, the facility itself looks as if it used to be a motel that went out of business before the space was purchased by Holiday Inn. No breakfast provided, and the connecting restaurant is high priced for the quality of menu/food offered.
13 August 2014
Rated 4.0 out of 5.0 by Billmc42 Comfortable room and close to attractions
I stayed at this hotel expecting to be close to those areas I planned to visit. I was not disappointed as it was no longer than a 15 minute drive to everywhere I planned to visit. The room was quite comfortable and seemed to be in a good part of town as well.
10 August 2014
Rated 4.0 out of 5.0 by lpr 1946 Mini Cooper Night in St Louis
every one was very helpful and the room was excellent but... when I walked into my room the first time it was very hot and stuffy since the A/C was off to save energy... I had to leave the room and allow it time to cool down after that all was well
10 August 2014