Rated 3.9 out of 5 by 44
Rated 5.0 out of 5.0 by shm2013 Great service from the banquet staff
Attended a banquet. The wait staff was very accommodating for special needs or requests, and the food was good. Best banquet experience in a long time.
The room and bed were comfortable. The bathtub has a bar to assist, but the bottom of the tub was slippery. They have an airport shuttle, but it was not operating, so they sent a taxi to pick us up and return us to the airport.
No recognition for being an IHG Rewards member, such as a bottle of water or similar token.
21 November 2013
Rated 5.0 out of 5.0 by mamacita Highly Recommend
I had a great stay, the rooms are very comfortable, clean and quiet!
21 November 2013
Rated 4.0 out of 5.0 by NurseCindy Great Value
this is definitely a great value for the money. I wish Holiday Inn would include a free breakfast as that is always so efficient and time saving. The restaurant next door is only so-so.
The location is great for either St Charles or St Louis and BIG parking lot so always room for your car.
The beds are those that I had to jump to get into but had a good nights sleep. I also liked the temperature control and no loud, noisy fan coming on and off to disturb my sleep.
I will stay here again.
13 November 2013
Rated 5.0 out of 5.0 by kjky Great Hotel
We recently stayed 2 nights at this Hotel. We were very pleased. The room was clean, bed was comfortable, hotel was easy to find.
12 November 2013
Rated 5.0 out of 5.0 by ChiTown4Mark Great value, terrific staff
Very accomodating arrangements for our large group. Accessible and responsive!
11 November 2013
Rated 4.0 out of 5.0 by DCB68 Good overall service with exception of woman who checked us in
Good overall experience with exception of check in. I asked for a room on the top floor and was ignored. I asked for my priority club number to be used. She asked if I knew it and I said no. She didn't bother to look it up. Disappointing check in service.
06 November 2013
Rated 5.0 out of 5.0 by carolanddoug Great Remodeled Hotel
We stayed for a night before flying out of St. Louis on October 4th, 2013. We were very impressed with the great remodeling of this hotel and the staff. I was so impressed with a few staff members that I wrote an email to the manager of the hotel. I was surprised that she did not take the time to respond to my personal email to tell me that she would commend the employees that I specifically mentioned as being outstanding.
26 October 2013
Rated 5.0 out of 5.0 by Mikay 8TH GRADE 50TH REUNION
Everything was great. Malone's was a little small for the 20 person event, but the staff and service was great and everyone had a great time. Definitely would stay here again when visiting my friends in St. Charles, MO.
25 October 2013