Rated 3.6 out of 5 by 113
Rated 5.0 out of 5.0 by EDianne Holiday Inn St. Louis Airport
This property was everything I expected it to be. We were thoroughly comfortable and pleased with our experience.
06 July 2014
Rated 4.0 out of 5.0 by Bulldog -UGA Great service
Answered questions with a smile! Was more than willing to provide information when asked.
06 July 2014
Rated 1.0 out of 5.0 by blabla1211 Restaurant set the tone and ruined it
Paid $40 or 50 (I can't remember) for a meal that was awful. The staff had their kids running in and out of the kitchen, (I'm sure that's healthy), then I got a burger that was brown on the outside and straight raw/frozen on the inside. It was so awful. When I mentioned something to the staff, I received no sorry, no let me fix that for me, just a scowl and a removal of my plate with no words being said. Then I got it re-cooked just in time for my friend and her son to finish eating. Perfect. Waste of money. Dollar menu at McDonalds would have been better..quality and value.
The shuttle drivers housekeeping were brilliant and so nice and friendly. Up front and management appeared to not care, and just ruin the experience. I look forward to never staying at this hotel again.
02 July 2014
Rated 1.0 out of 5.0 by asdfjkl; Not the best Holiday Inn I've been to
Dirty old hotel - very dark. Everything in the hotel is dated - it sort of feels like you're visiting the 1970's.
30 June 2014
Rated 2.0 out of 5.0 by chuckie99 Property appeared Run Down
Price for room was too expensive compared to other Holiday Inns I have stayed in. Bathroom laid out poorly and toilet difficult to use(too close to sink top). Bed was too soft and broken down in areas of mattress.
Food service was disorganized. Long wait before server took order. Some staff didn't appear to have uniforms so not sure if person was customer or staff.
Front desk was average.
24 June 2014
Rated 5.0 out of 5.0 by den49 Great Experience
Wonderful!! Check-in was quick, rooms clean, and shuttle service both to and from airport FABULOUS!!
Great value! We will Park and Stay again!!
23 June 2014
Rated 5.0 out of 5.0 by gb-anime Great staff
Stayed here for a short business trip. Hotel was clean and quite. I had difficult meeting to get to. The staff were excellent in helping to arrange travel plans and advice. Really great staff!
12 June 2014
Rated 1.0 out of 5.0 by Frequent Traveller 247 Not worth it
Overall the hotel felt dingy and the walls are paper thin (I could hear occupants next door having a regular volume conversation). The internet is also slow.
To top it all off, the "free breakfast" wasn't really free in that I ended up having to pay the taxes for the meal (not a big deal but was the last straw on an otherwise unpleasant stay).
11 June 2014