Rated 4.0 out of 5 by 131
Rated 5.0 out of 5.0 by KJMu Would definitely stay here again
Having stayed at the Holiday Inn Express in Stevenage this hotel outstrips in in every area. From arrival to leaving the staff were fantastic, the food was lovely and as I had the executive room I had onsite parking and everything I needed in the room. I would definitely stay here again and I am very pleased that I booked a room here. I arranged to stay as I had organised for our department to have their Christmas party here. I would say that there was a lack of rooms at the party rate for people to stay, however they were able to get a discount if they decided to stay on the night as there were spare rooms availalbe.
23 December 2014
Rated 2.0 out of 5.0 by CO31 Not for the regular traveller...rather anonymous
Visited this hotel several times over the years due to work. Real pity is the staff don't seem relaxed and the whole place lacks warmth.
Even though staff do change, no one seems to feel at home here. Given up on expecting much for regular IHG users. I stopped asking for a room type long ago.
On a personal note, I can't recall seeing a room upgrade here even when I was a platinum card holder.
22 December 2014
Rated 1.0 out of 5.0 by DSC1 Food in restaurant
I recently had dinner in the destinations restaurant and I have to say it has got to be the worse meal I have had in any IHG restaurant. Myself and two colleagues went for the special of the day, Venison burger and to say it was poor would be an understatement. We complained and there was nothing the staff could do they said??? I am still waiting on someone contacting me tre this and one week later i am still waiting. Not the usual IHG standars I must say....
22 December 2014