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Rated 4.1 out of 5 by 359 reviewers.
Rated 5.0 out of 5.0 by Location The Location of this hotel is excellent within easy walking distance for myself as my husband was in his wheelchair. As for the staff excluding my experience on arrival and my room problem I could not fault them , Excellent Hotel and after my stay in Stratfford we went on to stay in Holiday Inns in Milton Keynes Cambridge and Lincoln. . 16 August 2014
Rated 4.0 out of 5.0 by good location. near thater and Shakespeare's birthplace. lobby and wooddeck near liever are comfortable! 16 August 2014
Rated 4.0 out of 5.0 by August holiday stay We recently stayed for one night. The hotel was undergoing refurbishment but that did not make any difference to our stay. The hotel lifts were out of action which did mean queues formed and using the stairs became necessary, which with luggage was not particularly easy to negotiate. The staff were very obliging and the time spent at the hotel was relaxing. 15 August 2014
Rated 5.0 out of 5.0 by comfortable and great helps I did get stamach pain in the night, the front desk manager she was great helps to call emergency and help me reduce pains. 14 August 2014
Rated 5.0 out of 5.0 by Great hotel This hotel is excellent. We have stayed here many times. The staff are very friendly. The food and rooms are excellent and good value. I would recommend this hotel to anybody. 13 August 2014
Rated 5.0 out of 5.0 by Fantastic service Wonderful staff, really lovely refurb - great view of the river on the terrace. A relaxing stay. 13 August 2014
Rated 3.0 out of 5.0 by Reasonable experience with good food. I stayed at the Holiday Inn in Stratford with my partner recently. Overall I had a positive experience, there were some things which I found disappointing. When we first arrived there was a brown substance in the bath. I wiped it out and I'm pretty sure it was mud, around the size of a 50p, perhaps an accident from a cleaners shoe; but not the greatest of welcomes. The overall cleanliness was okay. I found the walls very thin; when the man in the next room decided to have an argument with his wife at 1.30am I could literally hear it word for word; and being close to the lift shaft wasn't the best. I could hear the mechanics every time it was used. Luckily, or perhaps unluckily because we were on the third floor, both lifts broke down on the second day of our stay. The size of the room was good and the bathroom was very spacious. The location of the hotel is ideal for accessing Stratford. It also worth noting that you could park for the whole stay for just £5 extra, this is fantastic as parking in Stratford isn't easy or cheap to find. The breakfast was superb, lots of choice with polite smiling staff and great tasting food. Overall I would return but those few things did disappoint me from a hotel chain with a good reputation and a hardly cheap price. 13 August 2014
Rated 5.0 out of 5.0 by Very enjoyable stay From the moment we arrived we found staff friendly and helpful. We liked the public spaces, especially the riverside terrace. Room perfectly adequate, except for feeble shower. Location convenient. We'll certainly come again if we need to be in Stratford. 12 August 2014
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