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Rated 4.1 out of 5 by 400 reviewers.
Rated 5.0 out of 5.0 by Great service, staff informative and courteous at all times First time staying at the Holiday INN Stratford, check in was excellent and staff informative. Breakfast we where greeted by staff and asked if we had had breakfast in the hotel before, as this was our first time having breakfast staff member showed us to our table and pointed out how the restaurant worked for breakfast, food good and plenty of choice. We used the bar in the evening again staff friendly and very pleasant. Would recommend this hotel and hope to stay again. 16 September 2014
Rated 5.0 out of 5.0 by Strtford Holiday Inn Nice hotel with friendly staff, well positioned for town centre 16 September 2014
Rated 5.0 out of 5.0 by Great service and excellent location The hotel has a very modern and clean appearance both inside and outside with a very spacious and impressive reception area. The staff were consistently polite and helpful, often going above and beyond what I would expect from their duties. The room was large and bright and the bed was very comfortable resulting is a very good night's sleep. Certainly a place I would recommend to others and would definitely return to myself. 16 September 2014
Rated 5.0 out of 5.0 by Wonderful Anniversary We had three days and two nights for our 48th wedding anniversary and it was superb thanks to the staff and the hotel. Looking forward to our next stay 15 September 2014
Rated 4.0 out of 5.0 by Room Faded and in need of updating.Dead flies on the window and stuck yo the net curtain.Window difficult to open and close.Bed linen too small for beds and in some cases marked. The bathroom was dark and difficult to see in the mirror to shave,partly because of the mirror so far away from the mirror.The space taken up by the sink made it difficult to lean over and bend down to wash.The black surface of the sink and the floor showed up the slightest drop of water which made it appear wet and untidy.The shower was a trickle and it took us ages to wash under it.The toilet seat was loose and the toilet eventually leaked.However, this was quickly repaired. While the hotel was excellent in all other ways, I feel we were very unlucky with our room, which was not worth the money.We put up with it for a short stay. 15 September 2014
Rated 5.0 out of 5.0 by Certainly meets your needs Very clean through reception, seating areas, lounge/bar and restaurant areas, I've used the fitness centre and it's well equiped. 15 September 2014
Rated 5.0 out of 5.0 by Nice Stay We stopped for one night for our anniversary. We requested a nice room and were given an executive room. Very comoftable and spcaious. The swimming popol/fitness area is fine and we really enjoyed the outside dining area 15 September 2014
Rated 1.0 out of 5.0 by five stars for location - one star for service Great location spoilt by poor customer service and staff who do not seem to have grasped the concept of providing good service. Lots of problems during our stay, no acknowledgement, no apologies and nothing done to rectify them. A hotel which thrives on its setting but is badly let down by well meaning but inadequately trained staff. 15 September 2014
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