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Rated 4.1 out of 5 by 457 reviewers.
Rated 3.0 out of 5.0 by comfortable hotel, slow frount desk a good central hotel, but the front desk was slow and did not pass on messages. We were meeting elderly relatives and missed then as they were not given messages we left at the desk for them as to where to meet us, wasting our time together. There is a swimming pool here guests can use, but no signs or information in the lobby or rooms, so we had to ask and the front desk was busy and slow. 04 July 2013
Rated 4.0 out of 5.0 by Not so good this time I stay in this hotel each time I visit Stratford. I usually have a good stay will no problems at all. This time I found my bed uncomfortable (foot end of the mattress was at the head end) and the pillows, both firm and soft were too hard for me. The room was too hot and I couldn't find instuctions for using air-con. I was told later that it's all on the TV( I don't use the TV when I'm away# and that the information was in a wall rack in my room #it was 11pm and i had been on the go for 17 hrs and just wanted to go to bed) All this resulted in very little sleep, waking up too late for breakfast, hence no review of food, and a scrabble to check out of the room. I have to say that this is unusual, and I will be staying again and hoping for my usual pleasant stay.Perhaps mentioning the TV thing at check-in would be helpful 04 July 2013
Rated 4.0 out of 5.0 by A good but an expensive property Room size was good but a basic room with bare walls and no fridge in it. Hotel has all the facilities you can ask for but the major drawback was no free wi fi anywhere. Ideal location, good food, friendly staff but over priced rooms. 03 July 2013
Rated 2.0 out of 5.0 by Stay at hotel Found this hotel in need of update furniture a bit shabby. 03 July 2013
Rated 4.0 out of 5.0 by Good location and comfortable hotel The hotel provided everything we needed, the hotel was in the centre of Stratford and close to everything. The room was basic, but clean and fairly comfortable. We would definitely use this hotel again. We had a great time. 01 July 2013
Rated 5.0 out of 5.0 by Great welcome All staff were wonderful on our weekend celebrating our Golden Wedding anniversary. The manager put wine, chocolates and a card for us in our room. We will certainly return again. We live in South Wales and this is the best hotel in the UK for location and service. 29 June 2013
Rated 5.0 out of 5.0 by Nice hotel & great location.. My wife & I stayed here in early June,one of many visits to this hotel & once again we enjoyed our stay.. All staff helpful & friendly,room as requested,evening buffet dinner was good as was breakfast & we have booked again for 2 nights in September.. :-) 28 June 2013
Rated 4.0 out of 5.0 by Fantastic base, great breakfast and helpful staff We have stayed here a few times and have always enjoyed ourselves. Its a great location for Stratford and exploring the Cotswolds. The food is good and staff helpful and friendly. If anything our room was a little tired and in need of some updating. 22 June 2013
Rated 5.0 out of 5.0 by special Holiday Inn we have been twice to this Holiday Inn and whilst it is not the cheapest it is the best. prime location, good rooms, great staff, good food what more can we say. have stayed at other hotels in stratford and although good dont come up to this one 20 June 2013
Rated 5.0 out of 5.0 by excellent stay i would like to share with other that this other is excellent, very clean with comfortable rooms and beds, the staff is very gently , with great service. this hotel got nice and relaxing area outside with a lovely view to the river,or inside with comfortable seating area. is 5 min walk to the town, 3 min walk to the river, 10 min from the train station, and 20 min on the train to warwick castle.also this hotel offer you a lovely river boat trip experience for only 5.50 per pp. also this hotel got swimming pool and sauna area which is really nice and clean. the breakfast and food is really nice too. 11 June 2013
Rated 4.0 out of 5.0 by PERFECT CENTRAL LOCATION We had a comfortable stay. Excellent friendly staff. Very good meal offer in the dining room. Clean, tidy and very relaxing. 03 June 2013
Rated 5.0 out of 5.0 by 1st class break My partner and I was booked in for one night initially and we had such a lovely stay at this hotel, we ended up booking another night. The whole setting is superb, right in the centre of Stratford and being able to have our breakfast coffee outside on the terrace overlooking the river was amazing. The hotel was very clean and the staff could not do enough for you. The bedroom was very comfortable and it is lovely to be able to play music, watch tv and generally relax in the comfort of your own room if you need to. The breakfast on both mornings was really lovely. Everything was hot and the choice of what to eat was amazing. This is the 2nd Holiday Inn I have stayed in over the last year and i am very impressed with the whole company. I will definitely be staying at another holiday inn on my next break away. Thank you to the staff who made our break a lovely memorable experience. 03 June 2013
Rated 2.0 out of 5.0 by Not a good experience Stayed in a 3* star holiday inn the day before had a better room, better breakfast and only had to pay a 5th of the room service charge, had to move rooms twice, simply not good ,, everything seemed to be extra, reception did not answer the internal phone promptly simply not a four star experience 02 June 2013
Rated 5.0 out of 5.0 by bank holiday very very nice will stay there again soon.fantastic position and good parking for our motorbike 01 June 2013
Rated 4.0 out of 5.0 by Great room, huge bed. Booked online for 3 nights and were upgraded. Executive room with huge bed. Light and Airey. Great location in Stratford for everything. Staff very good. 01 June 2013
Rated 4.0 out of 5.0 by Theatre stopover We found this to be a very good solution for our evening at the theatre and dinner afterwards as although we live less than 10 miles away, we wanted the freedom of not having to drive home. We will do it again. Encountered no problems at all with the hotel, very helpful staff, nice room and a generally relaxing experience. 31 May 2013
Rated 1.0 out of 5.0 by Pleasant and friendly service but noisy room at the front. This was our second experience of the Holiday Inn at Stratford.The first stay was relaxing at the back of the hotel. The second experience was a complete contrast. We had a room at the front where we heard loud music from outside and the adjoining room had thin walls and a connecting door. We were kept awake into the small hours by loud voices from that room. This happened both nights and we felt very tired. Breakfast is reasonable but not 4 star quality. Rooms are clean but a little tired. 31 May 2013
Rated 5.0 out of 5.0 by A brilliant stay The staff at this hotel were extremely pleasant and helpful. Nice clean comfortable room. Pool was a little on the small side but apart from that a great stay 31 May 2013
Rated 1.0 out of 5.0 by Tired and needs refurbishment I originally asked for a quiet room. When I arrived in my room it was directly by the extractor for the swimming pool complex which was making a huge noise. I asked to be moved which was dealt with well. Overall the room was very clean but in need of refurbishment. A shame as the location is fabulous. 29 May 2013
Rated 5.0 out of 5.0 by Staff and location makes this hotel !! Excellent staff, nothing is too much trouble for them..they really do know how to go the extra mile. The location of this hotel makes it absolutely perfect for a weekend break, which is why we were there. A very short walk takes you into the centre of town. Comfortable rooms. 29 May 2013
Rated 4.0 out of 5.0 by A good experience I used the Stratford Holiday Inn as a base for a visit to Stratford and the Cotswolds. I spent five nights there in May 2013 with my sister and her husband. We had booked executive rooms and we received confortable rooms overlooking the river and the city centre. The rooms had everything we needed and the quality of the internet connection was more than adequate for my needs. On two evenings we ate something in the bar. The quality of the food was good and the staff very helpful (we got more "service" than you usually get in a pub). The breakfast was good and served in pleasant rooms overlooking the garden and the canal. Parking our car was easy and did not carry any extra costs and the location of the hotel is ideal. On my next vist to Startford I will return to the HI. 29 May 2013
Rated 5.0 out of 5.0 by Perfect weekend We took all our family including young children to Stratford to celebrate our golden wedding and we were delighted with all aspects of our stay. staff were extremely helpful, the standard of accomoodation was first class. We have decided to make it an annuall event. 25 May 2013
Rated 4.0 out of 5.0 by Bed a little too firm for my liking but room very clean. Wonderful position for a hotel, near to theatre, shops and of course the river. The staff couldn't have been more helpful. After arriving and unpacking we found we were in a room where the window didn't open, this was unacceptable to us but after a word with reception we were moved to another room without any fuss. And all done with a smile from staff, much appreciated by us. Will certainly stay there again when we visit Stratford upon Avon. 24 May 2013
Rated 4.0 out of 5.0 by Superb central location I couldn't see a hotel with a more central location, slap bang opposite the theatre, park and main shopping street. The rooms were clean but a bit shabby which was disappointing, but the location made up for this. Staff were helpful. 24 May 2013
Rated 5.0 out of 5.0 by Great place to stay Everything about this Holiday Inn was enjoyable. It is very near to all amenities in Stratford and the staff were, without exception, really most helpful, polite and interested in our comfort and well being. It was most difficult to single out any one employee for recommendation as they were all so good. Well done to all at the Holiday Inn in Stratford upon Avon. K D from Essex 21 May 2013
Rated 5.0 out of 5.0 by Perfect in almost every way! My elderly mother and I were made to feel very welcome - every member of staff went out of their way to assist and we couldn't have asked for more. The bedroom was comfortable and the food was great. Everything was spotlessly clean and the hotel location was perfect, just a very short walk to the town centre. Unfortunately, there was a party on our 2nd night there and the music was clearly heard from our room until 2pm in the morning - some sound proofing of the downstairs ballroom would be a good idea! Would still visit again though as everything else was perfect! 19 May 2013
Rated 3.0 out of 5.0 by Nothing special at this Holiday Inn We were disappointed with this Holiday Inn - the food was average and they wanted $15 for 24 hour internet service. This is because they have contracted the service out. - no hotels should charge for wifi these days. 18 May 2013
Rated 5.0 out of 5.0 by Home away from home in Stratford Upon Avon We always stay at the Holiday Inn when we visit Stratford Upon Avon. Despite being in the centre of town it has a lovely quiet outside seating area by the water which is an ideal spot for a drink and snack in the sun after a day exploring. A short stroll to restaurants, pubs and of course theatres, and a relaxing bar and comfortable bed at the end of the night. 15 May 2013
Rated 4.0 out of 5.0 by Would recomend Visited with elderly mother who loved the walk in shower room. Staff were really helpful and attentive, room was comfortable and would definitely visit again. Perfectly located for sightseeing and shopping. Only negative was that the pool could have been better signposted - it took me 2 days to find it! 14 May 2013
Rated 2.0 out of 5.0 by Broken Aircon / Noisy side exit Sorry to write a less than perfect review of this hotel that we have stayed in many times before. 1. Although we booked 4 months early and arrived mid-afternoon, we were not given the Platinum upgrade we requested. 2. Our room, particularly the bathroom was ready for re-decorating. There was black grouting on some bathroom tiles. The carpet in the main room was threadbare at the door entry to the bathroom and the outside window would not open. 3. Aircon did not work. This was probably rhe first hot day of the year and our room was exceptionally hot, particularly as the window would not open. We reported this to reception and an engineer was there within minutes. He fixed our aircon, but it was still too hot for comfort at night. 4. our room was directly above a staff/fire exit and staff were comning and going all night, banging the door as they left. My wife was kept awake until after 04.00am 14 May 2013
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