Rated 4.3 out of 5 by 988
Rated 4.0 out of 5.0 by Business.travellerR101 Comfortable bed and good stay
Excellent hotel - no problems at all. Would be happy to stay there again.
May 20, 2016
Rated 5.0 out of 5.0 by Hobbitt Excellent service
Reception staff were extremely helpful and went out of their way to accommodate our requests. Can't praise them highly enough.
Missed the grapefruit at breakfast
A little noise from the floor above (after we got up) from the renovations taking place, looking forward to seeing the changes on our next visit.
Thank you to all
May 18, 2016
Rated 4.0 out of 5.0 by Mike 7200 Stratford Hotel Stay
Nice interior of hotel; staff somewhat distant. Poor response to complaint
May 16, 2016
Rated 3.0 out of 5.0 by bluejak Mixed
Poor on billing.
Service fair otherwise.
The bar has little drinks choice for anyone with taste, being designed for the less discerning palate.
Lighting in bedrooms is medium.
Good features: large car park, pleasing appearance.
This particular visit was fair, but last two much worse: be careful with this hotel and do not check-in late at night when they use staff who do not understand the system.
May 14, 2016
Rated 5.0 out of 5.0 by J kumar Comfortable bed and great service and lovely near by places and site visit
Comfortable bed and great service and lovely near by places and site visits
May 13, 2016
Rated 4.0 out of 5.0 by Welsh Dragon Great place to stay
Beautiful location, very helpful staff, food excellent.
All that said, the room was clean, although a little dingy, and you couldn't open the window. I know you have air con but sometimes the room seemed a little airless.
I understand the Hotel is undergoing refurbishment which should take the rooms out of the 1960's and into the 2016's and I would certainly be very happy to stay here again. Thanks for a lovely weekend stay.
May 11, 2016
Rated 4.0 out of 5.0 by Cluey Meeting
Very good meeting support and olush public areas made for an impressive stay
May 9, 2016
Rated 5.0 out of 5.0 by Sweetie 1 Perfect relaxation place
The hotel is beautifully situated near to the river and within a short distance from the town amenities. The ground floor and gardens have been attractively refurbished and the bedrooms, which are rather old and worn, are now being refurbished.
We have been coming to this hotel for several years and find it vastly superior to other IHG hotels we have visited.
Staff are friendly and knowledgeable and always ready to help.
Our children often join us for a meal - two of them are artists and are extremely impressed by the quality of the decor in the bar and lounge.
May 7, 2016