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Rated 4.1 out of 5 by 415 reviewers.
Rated 5.0 out of 5.0 by A Dream Break Once again Holiday Inn's provided a pleasant and warm hotel. From the moment we arrived nothing was too much for the staff, from extra tea and sugar to finding a Ladies Hairdresser for my wife. The setting by the river was fabulous, as were the room and food available. We look forward to returning in the near future. 11 August 2014
Rated 5.0 out of 5.0 by Fabulous staff A relaxing and spacious hotel. Experience enhanced by the helpfulness of the staff, from reception to restaurant. 11 August 2014
Rated 4.0 out of 5.0 by Smart, modern, good location Very well sited for the theatre and town with pleasant gardens at rear. We particularly enjoyed the swimming pool in the early morning, when we had it to ourselves. Breakfast was excellent and the staff throughout were all very helpful. 10 August 2014
Rated 5.0 out of 5.0 by Excellent Hotel Central Stratford For those wishing to have a very comfortable and pleasant stay in the centre of Stratford the Holiday Inn is excellent. It is within 5 minutes walk of the centre, just over the bridge really. There is a large car park and spar facilities. The pool is small but pleasant. Will be staying there again very soon. 09 August 2014
Rated 3.0 out of 5.0 by Average stay The hotel was nicely refurbished and the lobby was lovely to walk into. The hotel staff at reception were friendly and answered all my questions. The room was also newly refurbished - and I would recommend ringing ahead of your booking and requesting a newly refurbished room. The room had all the facilities you need, for example coffee and tea making facilities and hair dryer, shampoo and body wash in the bathroom etc. The only disappointment I had was that considering the price of the room per night, I would have expected free wi-fi provided in the rooms, and free breakfast. Perhaps as well free parking for hotel guests - although the parking rate is competitive to other places to park in town, and the hotel is very conveniently located as it's literally within seconds of the town if you are walking. 08 August 2014
Rated 5.0 out of 5.0 by Great Conferencing Facilities Used this hotel for a Conference and stayed 2 nights. Conferencing facilities and helpfulness of staff excellent. Bedrooms are a good size and clean, furniture could do with an update. Positioned in the centre of Stratford so easy to visit the attractions and local restaurants, so great Hotel for Business or leisure. 08 August 2014
Rated 5.0 out of 5.0 by Overall exemplary stay From booking in to booking out was a great example of how hotels should be. 06 August 2014
Rated 4.0 out of 5.0 by Excellent location and superb guest room We have stayed at this hotel on several occasions and always enjoyed our visits. The only downside on this occasion was that a couple of coach parties were in the breakfast room at the same time as us, which resulted in chaotic scenes and a shortage of food. Everything else was to the usual high standard. 04 August 2014
Rated 5.0 out of 5.0 by Wonderful Hotel in the centre of Strarford. This excellent hotel was a pleasure to visit, the location was ideal for a visit to Stratford on Avon. The staff all did everything they could to make our stay a relaxing pleasure.Would recommend to everybody who would like a very enjoyable experience. 03 August 2014
Rated 5.0 out of 5.0 by Lovely Hotel Great location, nice terrace overlooking River Avon, good breakfast, comfy bed ... Couldn't ask for more. 01 August 2014
Rated 5.0 out of 5.0 by Fantastic family stay We recently spent 3 nights at the Holiday Inn Stratford and I have to say we had a wonderful stay. The staff and facilities were all fantastic, the hotel bedrooms could probably do with a refurbishment but this did not detract at all from our stay. The bedroom was clean and a very good size. The public areas of the property are excellent and provide an abundance of areas to eat and relax in. I would not hesitate to recommend this hotel and would like to thank all of the staff for the high level of service provided. We will definitely return! 01 August 2014
Rated 5.0 out of 5.0 by Wow This hotel has wonderful public areas and is very handy for town. The waiting staff are charming. 31 July 2014
Rated 5.0 out of 5.0 by Hotel staff Everything was great! My only complaint was that our baggage did not arrive on the plane with us and was delivered to the hotel the next day. Hotel personnel put it in storage and did not notify us that it had arrived even though they had indicated that they would do so and dellver it to our room. 30 July 2014
Rated 5.0 out of 5.0 by Excellent Hotel We stayed for 7 days in July. We thoroughly enjoyed the new lobby area and particularly enjoyed the new bar/terrace a great place to relax especially with the hot weather. Prices for drinks while not being cheap were in keeping with pubs in the area - I think guests are more likely to take drinks in the hotel if this continues. Have spent plenty of breaks in hotels were the prices are too high and the bar subsequently empty of customers. The bar was always well used and was a pleasure to be in. Will definitely be back when in the area. We thought that the pool area was not in keeping with the standards of the other public areas. Shower in bathroom could do with upgrading but did not detract from what was an extremely enjoyable and pleasant stay. 30 July 2014
Rated 4.0 out of 5.0 by Relaxing stay Stayed at the Hotel for two nights 25-27 July for a short break with my wife. First night's stay was utilising a free IHG points night and when I booked in I was greeted warmly by Chris and with the excellent news that I had been upgraded to an Executive Room (had booked a double). Room was excellent, clean, comfortable with some nice extra touches of bottles of water, soft drinks and chocolate, During the the stay breakfast was well organised and plentiful and we also ate a couple of times during the day (very good sharing platters) and generally relaxed around the hotel and took advantage of the superb weather by sitting out on the well appointed terrace, taking in the sun and enjoying a nice bottle of wine and supporting drinks. All staff were friendly and courteous during the stay and David and Cody were attentive around the bar and terrace. The hotel has good facilities including a leisure club with swimming pool but it is generally a good place to relax and unlike some hotels it did not feel pretentious and overbearing but had an informal air about it. It also has a fantastic central location for exploring Stratford centre and the surrounding area. Overall a very enjoyable weekend leisure break and no doubt during the week would be a good base for a business visit to the area. Thanks to all for an enjoyable, chilled and relaxing break. 29 July 2014
Rated 5.0 out of 5.0 by Beautiful Hotel and Terrific Food, great service We stayed at multiple hotels throughout our bus tour with Globus. Holiday Inn, Stratford- Upon- Avon far surpass some of the other big name chain Hotels we stay at for this trip. It is newly renovated, has open, airy hotel lobby and club room. Dinning service is excellent. We had breakfast and dinner at the hotel dining room, food variety is excellent, very clean and new serving area, staffs are very helpful. Front desk staffs are very helpful in facilitating us to access internet service. Whereas most of the other hotels you need to pay extra or available at hotel lobby. Our whole groups had great experience at this Holiday Inn stay. 29 July 2014
Rated 5.0 out of 5.0 by Great place to stay Me and my daughter stayed here on a 2 night break. Hotel and staff were great. and it was so nice to sit out at night of the decking and have drinks. We picked a very good choice in this hotel!! 29 July 2014
Rated 5.0 out of 5.0 by Excellent location, lovely staff Staying overnight as going to theatre and visiting local attractions - perfect location, lovely bright clean public areas. Helpful staff. Very welcoming 28 July 2014
Rated 5.0 out of 5.0 by Great Hotel, Great Location We recently stayed here for 2 nights. We had a large family room, with 2 double sofa beds for our teenage daughters, so no bickering over the duvet/amount of bed, the air con was brilliant, as it was so hot outside. Great location we could walk into Stratford and leave the car in the car park for 2 days, great cooked breakfast, free wifi, free newspaper. Exceeded all our expectations, we loved it, and look forward to returning 27 July 2014
Rated 5.0 out of 5.0 by Superb Break Exellent hotel for Stratford on Avon.Lovely comfortable bed and air conditioned room. Breakfast has every choice you can think of. You can also relax in the bar outside which is can keep fit in the Gym or swimming pool loved our stay here. 25 July 2014
Rated 5.0 out of 5.0 by A Little Gem I don't normally do reviews as a lot of hotels wouldn't want to hear what I have to say but this one deserves every word! What a fantastic hotel, from the time we arrived to the time we left we had a lovely relaxing time. Check in and check out was a no fuss experience, plenty of parking which is fab for a town centre hotel, the lobby is lovely, bright and clean and very welcoming. Lots of space inside to sit and relax and it never feels crowded. All the staff were professional and welcoming and very down to earth, never made us feel uncomfortable at any time. But what sets this hotel apart is the amazing terrace, they have made such wonderful use of the outside space, lots of places to sit, choose from a sofa, big chair or even a pod and all set against the River Avon, you can even catch a boat ride from the bottom of the terrace, you don't even have to go to the bar as the staff are wonderful and will come and take your drinks and food orders...well done! The rooms are better than a lot of hotels I have stayed in, yes they could do with some updating but at least they have air cons that are quiet and work wonderfully, anyway who wants to stay in the room when you can go the terrace? Ok I'll give a negative, safe in room would have been nice as we came straight from work and had our work laptops with us and we needed to have them locked away but, asked at reception and it was no problem as they put them in the hotel safe. The price of the wi-fi is very steep £5 for 1hr maybe you could improve that somehow. Stratford upon Avon is a lovely town, lovely walks and boat rides, and if you visit you must take a look at the Mad Museum quirky place to visit for an hour. 24 July 2014
Rated 2.0 out of 5.0 by bad service Staying at this hotel was extremely disappointing; especially for the money I spent. The hotel is beautiful on the outside and has an ornate lobby, but service and the rooms were hugely disappointing. Below is a list of my complaints 1. Nobody to assist you with your luggage 2. Elevator was broken 3. My reservation was lost and I waited 30 minutes to be checked in. 4. Front staff is run by trainees who are rude with no supervision 5. The worst offense, was my bed was not made. I was not able to go to sleep until 1am and was asked to make my own bed! By the time I checked into the room with m delays from the front staff it was midnight. I pulled down the covers and saw I missing a bed sheet. I was meet with unprofessional service and finally an hour after numerous uncomfortable conversations, someone came up to make my bed. I don’t know how housekeeping can mess this up!!! 24 July 2014
Rated 4.0 out of 5.0 by Good Location Very close to all amenities in Stratford excellent for a weekend break good parking and nice decor with the changes to the Hotel. Some of the rooms need updating but hopefully this is an ongoing refurbishment and can only get better 24 July 2014
Rated 3.0 out of 5.0 by standard of room not up to previous visits to Holiday Inn Hotels. Kindly note that I have visited 23 July 2014
Rated 4.0 out of 5.0 by Great place to stay This hotel has an ideal location. The rooms are clean and comfortable, and the air conditioning was fantastic! Breakfast was good, but the hot drinks dispensers need moving away from the kitchen doors. Hot drinks and busy service staff are not a good combination! There was a good selection of food, but you need to have a look around the whole servery as some items are available on one side but not the other. I didn't find the bread rolls til day 2! Staff are friendly and helpful. I would recommend this hotel for anyone staying in Stratford. 23 July 2014
Rated 5.0 out of 5.0 by Lovely 4* Hotel Very modern ground floor, however the rooms have not had the same face lift. Despite this, there was nothing wrong with the room we had, it was clean and had a view of the river. 23 July 2014
Rated 5.0 out of 5.0 by excellent short holiday We only managed to get away for 2 nights of holiday this year, so we chose to stay in the UK. The hotel felt like a proper European holiday hotel: the location is great; the staff are friendly; the service was excellent - we'll be back! 22 July 2014
Rated 5.0 out of 5.0 by Service, facilities and friendliest staff ever in a hotel We attended a conference at the hotel and we pleasantly surprised with the level of comfort. Location is perfect for anyone visiting Stratford Upon Avon. the hotel was spotless and the food was great. The factor that struck us the most was that ALL staff were extremely friendly at all times and fantastic ambassadors for the hotel. This was commented on by many of our group. During our conference we required some new facilities and room re-arrangement and this was always carried out immediately and without fuss. A place to re-visit. 22 July 2014
Rated 5.0 out of 5.0 by Location, location, location The hotel is of an excellent standard, with spacious, immaculate public areas complete with fresh flowers. The lifts were prompt, the bedrooms amply large enough and well insulated. We didn't dine in the restaurant, but enjoyed an excellent buffet breakfast. The location of the hotel is superb, enabling us to gently stroll to the theatre, museums, parks, shops and restaurants with which Stratford abounds. All in all, a most pleasant experience and one which we will repeat. 20 July 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised The lobby, restaurant and bar have had a recent facelift and look very trendy. The rooms haven't had the same facelift, however, there was nothing wrong with the room we were allocated. We made use of the gym and leisure facilities and they were perfectly adequate. When checking out we found that a drinks order had been charged to our room (and it wasn't our drinks), no quibble, we just informed the receptionist that it wasn't our charge and she removed it with no hassle, just an apology and a smile. This is a very good advert for the Holiday Inn brand! 17 July 2014
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