Rated 4.2 out of 5 by 497
Rated 5.0 out of 5.0 by net7 Lovely stay in the centre of Stratford upon Avon
I would have rated this as excellent in all categories. It was let down by the service in the coffee bar area. I asked if I could purchase a snack. I was told by a man that they had 'everything' and they would come to me. I waited, read my book, waved at them, watched the man talking to a female member of staff and then I left. Given the lovely views the atmosphere should have been great. It was unwelcoming and the menu was poor.
The room and breakfast was great. Other than those mentioned the staff were professional. The location could not be bettered. I did not have to use my car at all.
24 December 2014
Rated 4.0 out of 5.0 by EllenG Ideal for a festive stopover
Great location, friendly staff. Good sized room, quiet. Good lighting in bathroom which was well supplied with toiletries. Comfortable bed. Everything you need. Our stay was spoiled slightly by our room not being serviced, but staff responded well. Would stay again.
24 December 2014
Rated 5.0 out of 5.0 by ScottieFaz Clean room and great breakfast
I've stayed at this hotel many times and it has recently had a makeover. The lobby is bright and inviting as is the bar and dining areas. The staff are polite and helpful at all times and now greet me as an old friend. The breakfast is always good and probably the best meal you will have there. The bar food is okay as far as bar food goes but dinner is a bit over priced and there is not much choice. On a negative note the hotel hall ways are dull, boring and dated as are most of the rooms. They definately need a makeover. However, both the rooms and bathrooms are always clean and comfortable. However, the heating/air conditioner in the rooms need to be adjusted as its always too hot in the summer and too cold in the winter. One last thing for the ladies... the lighting is really poor in the room's so do your make-up in the bathroom!
23 December 2014