Rated 4.0 out of 5 by 55
Rated 5.0 out of 5.0 by bev6103 Comfortable stay
We were pleasantly surprised at the quality of the hotel when we entered the lobby. Our room was clean and comfortable, but it was a handicap room with a roll-in shower. It also had a Jacuzzi tub situated in the main room. We decided we must have been given that room since the hotel was pretty crowded with baseball tournament folks. When we first checked in we were worried that it would be noisy with so may adolescents staying there (the folks above us sounded like there were several kids doing gymnastics across the floor). But after we went out and returned later, all was quiet when we turned in. Overall it was a pleasant stay.
23 July 2014
Rated 5.0 out of 5.0 by summer79 STAFF AND SERVICE EXCELLENT!
FROM THE TIME I MADE RESERVATIONS UNTIL OUR STAY WAS COMPLETE...EVERYTHING WAS WONDERFUL! MIKE THE MANAGER WAS ABSOLUTELY AWESOME! ALL STAFF VERY NICE AND KID FRIENDLY, VERY ACCOMODATING AND NICE ATMOSPHERE!
23 July 2014
Rated 5.0 out of 5.0 by Brown Cow Physically Handicapped guest
I found that, as with most hotels, that most don't have a good understanding about what it takes to accommodate bathing with a handicapped person. I had a handicap room but had to request a shower seat
to accommodate use of tub. The hotel did provide a shower seat for me and was told that was the ONLY one they had. Fortunate for me they had one available so that my son could shower in the tub while sitting.
18 July 2014
Rated 5.0 out of 5.0 by Texan 1 Great place, Manager not so much.
I definately plan on staying here again. Just hope I don't run into the same Manager.
15 July 2014
Rated 5.0 out of 5.0 by toolgirl16 Excellent - Convenient to everything!
Customer Service Staff was absolutely amazing! Well taken care of, great bar and food. Impeccable service! Nice and clean room, I highly recommend to all.
15 July 2014
Rated 4.0 out of 5.0 by TheoC First Time US visitor
I came to the USA for the first time to do a project that has lasted 4 months. From entering the lobby on my arrival and throughout my stay, The desk clerks have been helpful and friendly. My room has been cleaned daily and I am satisfied. The catering staff are friendly but the service quality lacks consistency. The food quality is acceptable but once again lacks consistency and can be improved. The management listens to complaints and is continuously looking to improve in all areas. I stayed for 4 months and if I should return to Sulphur, I will certainly return to the Holiday Inn.
03 July 2014
Rated 4.0 out of 5.0 by Burns 1 Nice, Fresh Rooms
good relaxing and clean will be back Thanks!11111111111
30 June 2014
Rated 5.0 out of 5.0 by Tracie20 comfort and convenience
This hotel was very comfortable. It was convenient to the Frasch Softball Complex where we were attending a softball state tournament. The staff was very helpful when we changed our minds about staying another night. We booked the room for an extra night, thinking we would be too late to travel home. When we saw that we would not be as late as expected the staff gave us a number to call to have the charges for the night we did not stay, removed from our bill. We will definitely stay at this hotel in the future.
26 June 2014