Rated 4.3 out of 5 by 194
Rated 3.0 out of 5.0 by Loranger Problems
I was not greeted as a priority rewards member at anytime until checkout. Property was noisy due to construction
May 17, 2016
Rated 5.0 out of 5.0 by me here2 Great Service
although the area is always busy the staff never lets you down
April 30, 2016
Rated 5.0 out of 5.0 by Suebeetx Staff and service
Staff was wonderful-friendly, professional and efficient. We were ending a long day on the road and it was a completely comfortable and refreshing stay. Having an inviting bar and restaurant in the lobby was an additional bonus. Rooms very clean and nicely appointed.
April 25, 2016
Rated 5.0 out of 5.0 by Tod410 Sulphur is booming
This is a great clean and comfortable location. It is next to the highway so you can hear the traffic in the rooms but the location is convenient.
April 25, 2016
Rated 5.0 out of 5.0 by Cowgirl2200 Awesome place to stay
Great staff and really clean hotel -- Restaurant was very tasty as well --
Everyone in this area should be using the Holiday Inn Lake Charles W Sulphur.
April 22, 2016
Rated 5.0 out of 5.0 by Auntnet53 Nice Stay
Nice, clean comfortable room. Staff was very friendly and accommodating.
April 13, 2016
Rated 4.0 out of 5.0 by CrazyIrishman Feels like home
The staff are friendly and happy to see you. The general manager is always around and making sure your stay is the best they can make it.
March 28, 2016
Rated 5.0 out of 5.0 by J Sullins What is there not to say about the staff!!?
From check in to checkout...WOW!!
Employees I had the pleasure of meeting is as follows:
Phone reservation: Ms. Leslie (I do hope I spelt her name right) I had a family emergency occur and she did her absolute best to go above and beyond to give me a great price and make the reservation process as smooth as could be.
Check in: Mr. Rodrick (again I do hope I spelt his name correctly) He too was very kind and welcoming as this was my second time to this beautifully landscaped property. He was very knowledgeable about the Sulphur area as well as the hotel property and the many amenities it had to offerer.
Kems Restaurant: Ms. Belinda. After checkin I noticed the fresh fruit basket that was available and complimentary to guests; with that being said I took an orange. Not having a knife handy, I kindly asked Ms. Belinda if she would mind cutting it for me when she had a moment. She immediately stopped cleaning and said it would be her pleasure to do so. From there we had a wonderful conversation. :)
The room: spotless as could be. Well done housekeeping.
Checkout: Ms. Faye. What a sweetheart. She upon checkout invited me back to the property and said she hoped I had a lovely day. All in all this property and it's staff will for sure be on my top 5 list. :) We'll done to all and thank you again.
March 15, 2016