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Rated 4.3 out of 5 by 209 reviewers.
Rated 5.0 out of 5.0 Great place to stay Staff are friendly, food good. Pillows were a little hard for my taste but were OK 17 December 2014
Rated 4.0 out of 5.0 by Comfortable hotel, convenient for area Modern and comfortable hotel, quite pricey but what would you expect in the area. Small gym a bonus. Plenty of nearby restaurants in Surbiton 5-10 mins walk for a good alternative choice of dining. 16 December 2014
Rated 1.0 out of 5.0 by Totally ineffective heating Having stayed in this specific hotel approx 2 years ago, we were, on that occasion, allocated a cold room and were re-allocated another room and assured this the heating problem was a one-off. On this occasion the room was so cold, despite asking for staff help to sort out the heating, we kept coats on in our room for over 90 minutes and even had a bath to get warm. We were given 2 small, ineffective electric radiators. When the staff still couldn't get the room warm we were allocated another room. We were offered complimentary breakfast. This was totally inadequate compensation for an appalling stay. 15 December 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Everything was as I wanted it,great service good food 15 December 2014
Rated 4.0 out of 5.0 by Bed linen and overall experience I thought the hotel was very good, room excellent but the sheets did not smell fresh. Staff very good. 15 December 2014
Rated 5.0 out of 5.0 by Great Hotel and Great location Having stayed in a few Holiday Inns, this has to be the nicest. The décor of the hotel and rooms where very modern. Considering they where holding Christmas parties this didn't cause any problems. We stayed here due to location Twickenham stadium and it was perfect. 11 December 2014
Rated 5.0 out of 5.0 by Great Room The room was fantastic and the shower was not over the bath, which meant it was very spacious and easy to access. It normally takes me two nights to adjust to a hotel bed, but I had a great night's sleep, which was perfect for a one night booking. Breakfast is always great in Holiday Inn's and Kingston did not disappoint. Well done Holiday Inn! 09 December 2014
Rated 5.0 out of 5.0 by great night's sleep very comfy beds, really dark room, nice décor. loved it 06 December 2014
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