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Rated 4.3 out of 5 by 243 reviewers.
Rated 4.0 out of 5.0 by Comfortable room Hotel is nice, staff friendly, rooms better than standard in budget london hotels. Lack of ironing board in room though and car park is pretty small/tight. 02 March 2015
Rated 4.0 out of 5.0 by First Holiday Inn stay We stayed here because it was convenient for an event we were attending and were very happy with our stay. The staff were helpful and friendly, the room was good and the food was ok. Signing up as an ihg member was well worth it for the 2pm check out. 01 March 2015
Rated 5.0 out of 5.0 by Excellent Facility, Friendly Staff The room was more than adequate for our party of 3 which included our 14 year old son. The staff was superb and friendly and the breakfast was fantantic. We were shocked to have a delicious curry available for room service at midnight as we arrived late in the evening. Tood bad we didn't have time to enjoy the enourmous private patio overlooking the river! The staff arranged a taxi for us in the morning to Heathrow. Overall, great place. 28 February 2015
Rated 1.0 out of 5.0 by Make sure there is not a party going on Allocated a first floor room. No warning there was a party with very loud music that night but found out soon enough, Went on until 00:30. No hot water. Breakfast might have been nice if we had arrived for it clean and at least an hour earlier. Stayed here before with no problems, not sure I will do again though. 26 February 2015
Rated 4.0 out of 5.0 by Restaurant Excellent Restaurant Excellent, Room Good/Average, bit dark, but very quiet so scores well there. No mention made at check in / out about my Reward Club Status but I see 300 points have been added automatically so can't complain really I suppose ;-) I would stay here again. 22 February 2015
Rated 4.0 out of 5.0 by One night near Teddington - Great Holiday Inn Very nice and modern H Inn. Best quality HI I've used recently. Rooms a bit small but comfy and clean. Friendly staff. 19 February 2015
Rated 5.0 out of 5.0 by Excellent value hotel With one minor exception, this was an excellent experience; good hotel, friendly helpful staff, good breakfast, decent value. The exception was the bedding - a too small and too thin duvet on the beds - somewhat mitigated by a good heating system in the bedroom. The 2-storey, rather cramped, car park is 100m behind the hotel - far enough away to get wet! Overlooking the river Thames (but with a busy road between the two), it's only a 10-min walk from Surbiton station which is on a fast commuter line into London Waterloo. Overall - certainly a hotel to be recommended. 19 February 2015
Rated 2.0 out of 5.0 by indifferent staff spoil great location This hotel is perfect for an overnight stay but, for a prolonged stay there is not enough storage for clothes, luggage etc which means living out of a suitcase. The first time we stayed here the experience was excellent with staff super efficient - this time the indifference of staff was a drawback. 19 February 2015
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