Rated 4.3 out of 5 by 300
Rated 5.0 out of 5.0 Helpful Stay
Stayed here as part of a large group for a family wedding. Nearly half the rooms were booked by family members of the bride and groom. I stayed in a standard room which was very clean, modern in design and comfortable. The room was air conditioned and had a bath and over bath shower. Although it was very busy over the two nights we stayed I never felt that it was noisy, and in fact I slept well despite the buzz of the AC.The breakfast was very good offering lots of multicultural choice. The staff were alway polite and offered excellent service. There is free WiFi offered. Parking is free but I recommend you drop your luggage off first and then park the car in the car park as it is about 150 yards from the hotel entrance. It is close to the Thames and Hampton Court Palace (About £8 in a taxi, or £5 for a return boat ride). I recommend buying tickets for Hampton Court at the hotel, they were about £4 cheaper than buying them at Hampton Court.
Overall an excellent stay and helpful staff.
July 4, 2015
Rated 4.0 out of 5.0 by Proholidaymaker Lovely, efficient staff
The staff really do give this place a feel of a top hotel, well informed, genuinely keen to please and coped well with a large wedding party plus other guests for breakfast. The rooms are a bIt on the small size, so tricky if you have luggage, limited hanging space too, and walls allow sound to travel, though not enough to represent complaint, The location makes it convenient for Kingston upon Thames via car/taxi,
July 3, 2015
Rated 5.0 out of 5.0 by Commision Staff
Being recognised by a staff member after 12 months was an excellent start followed by care and attention throughout.
July 3, 2015