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Rated 4.2 out of 5 by 342 reviewers.
Rated 4.0 out of 5.0 by 交通方便,还不错 位置不错,出行做公交车或者地铁都还方便。前台接待也还好,定房间没有早餐,给了免费早餐还升级了房间,餐厅吃饭还不加收服务费,对会员的照顾还可以。以后来苏州还会住这里。 14 November 2014
Rated 5.0 out of 5.0 by 交通方便 酒店的地理位置比较好交通方便。如果入住的时候再配上主要出行的景点和交通路线推荐指引图和交通提示就OK 了。 12 November 2014
Rated 4.0 out of 5.0 by 都挺好! 值得一注,服务很好! 地处闹市区,还很安静,不容易。 房间很大,行政房。 早餐没来得及品尝; 健身房上午基本没人,一人独享。 12 November 2014
Rated 5.0 out of 5.0 by 服务很好 客户服务,很到位,早餐需要加强!床非常舒适!!!, 客户服务,很到位,早餐需要加强!床非常舒适!!!客户服务,很到位,早餐需要加强!床非常舒适!!!客户服务,很到位,早餐需要加强!床非常舒适!!! 10 November 2014
Rated 3.0 out of 5.0 比较旧的饭店 第一次入住茉莉花假日,与期望的不一样,如果不是周末六折的话,我想我不会入住,酒店的硬件实在是太糟糕了! 09 November 2014
Rated 5.0 out of 5.0 服务优质的酒店,地理位置极佳 各项服务到位, 餐饮业十分性价比高 运动设施能提供 前台服务迅速可靠. 出入便捷 床铺舒适高, 礼宾服务好 09 November 2014
Rated 4.0 out of 5.0 by 服务有所改进,但与餐饮合作单位的沟通有待提高 贵酒店服务比以前有所提高,终于可以根据身份证信息自动为客户积分了。 但与松鹤楼的合作沟通需要提高,松鹤楼未能提供餐券上所提及的套餐,会影响到客户对你们的体验 09 November 2014
Rated 3.0 out of 5.0 by 房间非常一般 房间有点旧,门口停车很困难,提供了套房还不错,早餐一般。员工态度不错,酒店位置不错,周边和热闹,到附近的外婆家吃饭很方便。 08 November 2014
Rated 4.0 out of 5.0 by 前台員工服務態度非常差 我太太請前台幫忙打兩台出租車,得到的反映非常冷淡,並回話,我們不幫忙打車,自己請用快滴打車 前台人員的訓練需要非常地加強 06 November 2014
Rated 4.0 out of 5.0 by 出差首选 整体还算不错吧,房间质量还好, 周边稍微吵闹 早餐不合北方人口味 餐厅布局较乱。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 04 November 2014
Rated 5.0 out of 5.0 by 服务到位 前台服务到位,细致有耐心。房间整洁,打扫及时。安全可靠,放心出行。 位置一般,不过吃饭购物方便。出租也还蛮方便打到。 03 November 2014
Rated 5.0 out of 5.0 by Great value; nice clean hotel Very nice to have a clean and spacious hotel after a disappointing stay at another hotel the previous few days. The Suzhou Jasmine Holiday Inn is definitely a hotel I would recommend to others and will return to stay again. Everything is nice and clean. The bed is comfy; breakfast is ample and varied. Although some of my colleagues said they heard loud music across the street from the hotel till very early in the morning, I did not experience that. I found the hotel room was quiet and relaxing, great for a good night of sleep. There are lots of eateries too just behind the hotel which made finding something to eat late in the evening very convenient. 02 November 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流。 比苏州友联假日强多了,你们为什么不回访那些入住感觉不好的酒店,住苏州友联假日的时候,感觉特别差,可就是投诉无门。 01 November 2014
Rated 2.0 out of 5.0 by 酒店居住条件 酒店周边环境差,晚上噪音大;接待前台装修简陋;前台服务人员素养很一般;电梯小;走廊地面差、陈旧;房间陈旧,地面旧并且显得脏;早餐环境一般;服务人员素质很一般。 30 October 2014
Rated 5.0 out of 5.0 by Comfortable bed in a great roomand great service A very pleasant stay in Suzhou. The hotel was comfortable with efficient, pleasant staff 29 October 2014
Rated 5.0 out of 5.0 房间的硬件条件 房间很干净,也很舒服。价格也非常合理。家人住的很舒服。另外房间的电视、空调以及卫生间的条件都非常好。网络条件很好,可以很快速地链接到网络。 29 October 2014
Rated 4.0 out of 5.0 by 餐厅不好 早餐菜品种类不多,感觉就餐环境拥挤,嘈杂,设施陈旧。面条口感不佳,配菜少。冷菜盘好像不太新鲜。服务人员少,感觉不太及时。 29 October 2014
Rated 3.0 out of 5.0 by 会议室油烟味重 由于楼下饭店的原因且与会议室在同一个楼层,会议室油烟味太重,不是很舒服。以后的会议肯定不愿意再在这边开了。 29 October 2014
Rated 4.0 out of 5.0 by 住的最多的酒店之一 出差常驻酒店之一、服务不错,位置在苏州石路地区、门口出租车很好拦、地铁站步行五分钟、设施稍老,地下停车库门前路不好、建议修整。 29 October 2014
Rated 5.0 out of 5.0 房间舒适,前厅员工热情 酒店房间比较舒适,前厅服务员热情,赞一个!酒店地段不错,晚上有点吵。房间的设施较完善。酒店房间比较舒适,前厅服务员热情,赞一个!酒店地段不错,晚上有点吵。房间的设施较完善。 28 October 2014
Rated 5.0 out of 5.0 by 服务还行,装修比较旧,地点不错 前台服务还行,不过酒店的装修比较老旧,房间许多脱落,地点不错,旁边就是很繁华的中心,价格稍微贵了点,如果能便宜点就更加好了,由于有旅行团,所以早餐人较多,而且品种较少,其他不错 27 October 2014
Rated 4.0 out of 5.0 by 总体不错 前台服务非常好;床铺和其他服务都符合Holiday inn水准。 但松鹤楼餐厅服务很一般,菜肴也一般。 27 October 2014
Rated 5.0 out of 5.0 continue to maintain Thanks for providing good service, I will share with friends and colleagues. 27 October 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务员服务周到 酒店地理位置方便,交通便利,服务员服务意识强,考虑周到贴心,房间整洁干净,床铺舒适,整体感觉良好,在接下来的出差或个人旅行时还会考虑入住贵酒店。 26 October 2014
Rated 4.0 out of 5.0 by 位置方便,服务人员效率高 位置离山塘街、石路步行街等商业区很近,购物、吃饭方便快捷。 从check in到check out服务效率高。 26 October 2014
Rated 5.0 out of 5.0 非常舒适的酒店 酒店位于石路商业区,交通便利,是购物,休闲的好出处。客房舒适温馨,最有特色的应该是衣柜里的电熨斗,可以给衣服熨烫,酒店早餐品类丰富,很有特色,服务非常好! 26 October 2014
Rated 5.0 out of 5.0 by 房间宽敞 升级后的房型, 房间有会客沙发, 适合朋友围坐交谈, 会客区和休息区有一定间隔, 避免相互打扰. 工作区和休息区也能很好的区分开, 不足是电视目前还是模拟电视, 收到屏道较少 23 October 2014
Rated 5.0 out of 5.0 by 非常满意的一次体验 酒店在位置很好,周边非常热闹。虽然整体有些旧了,但是房间比较宽敞,也很整洁,价格也不贵,性价比非常高。 23 October 2014
Rated 5.0 out of 5.0 by good service only thing wrong carpet needs changed in room. everything else was fine 23 October 2014
Rated 3.0 out of 5.0 噪音实在受不了 客观的说 价格和客房是比较能接受的 作为白金 木有升级待遇 给了个个行政走廊,小曲奇很好吃,其他基本没啥吃的 楼下的噪音实在实在难以忍受 从晚上八九点一直到凌晨三四点 夜排档 卖唱 完全就是睡着了被吵醒 再睡再醒 翻来覆去 酒店地理位置很好 附近吃饭游玩都很方便 22 October 2014
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