Rated 3.9 out of 5 by 74
Rated 5.0 out of 5.0 by sky_yym 很好的体验
位置稍偏，酒店大堂，房间设施都非常好。早餐丰盛，对IHG会员很好。 赞！ 不足是游泳池没开，HAPPY HOUR没什么可吃的，房间网络不好。
23 March 2014
Rated 5.0 out of 5.0 总体还行
21 March 2014
Rated 4.0 out of 5.0 by 存在感帝小杰仔 还不错吧，物有所值！
21 March 2014
Rated 3.0 out of 5.0 by 风动树动心不动 客房没有无线网络
11 March 2014
Rated 5.0 out of 5.0 by Joinin 方便
11 March 2014
Rated 3.0 out of 5.0 by Joshuaine 员工太粗心
以最优弹性房价预订入住的，居然说是unquarfying stay. 更离谱的是，网上提交遗漏积分后得到的回复是，经过further review，发现我的房价是deeply discounted. 无语！
26 February 2014
Rated 4.0 out of 5.0 by 20090128helen Good Service
Good service from front office &room attendance. But non smoking room has strong smoking smell, it's too bad.
24 February 2014
Rated 1.0 out of 5.0 by 常年在外的老苏州人 价格高 质量低
无论硬件还是软件、服务 远未达到Holiday inn的品牌应有的水平。
06 February 2014
Rated 4.0 out of 5.0 by donne 春节期间打了折扣
05 February 2014
Rated 5.0 out of 5.0 感觉很好欲有所值
31 January 2014
Rated 5.0 out of 5.0 by John71717171 Good place to come "home" too
I again enjoyed my time at the hotel; as usual the staff were friendly, good attitude and present themselves well. Well done and keep up the good work.
13 January 2014
Rated 5.0 out of 5.0 by shknight 干净舒适
31 December 2013
Rated 5.0 out of 5.0 by John71717171 Comfortable and quite room
It is a great place to return to when on businss or pleasure.
Good place to come home to and great people who are always willing to serve and help.
26 December 2013
Rated 5.0 out of 5.0 比较不错，性价比挺好
17 December 2013
Rated 5.0 out of 5.0 by John71717171 Great service
The service was excellent as usual. Good attitude, quick response, easy to get to, and quite location.
16 December 2013
Rated 3.0 out of 5.0 by freeca999 灰頭土臉的度假經驗
飯店附近正在動遷 噪音及灰塵使得入住感覺很糟 酒店一樓的餐飲 推出的牛排自助餐 牛排煎到焦黑 配菜沒幾樣 感覺非常糟 不像曾經住過其他假日系統酒店 對會員水果催了三次還是沒送 最後也放棄了 唉 這樣良莠不齊的連鎖系統 無語~~~~~~~~~~~~~~~~~~
12 December 2013
Rated 1.0 out of 5.0 by 020020 管理混乱 人员培训不到位
29 November 2013
Rated 4.0 out of 5.0 by encoder 不错的酒店
25 November 2013
Rated 5.0 out of 5.0 by John71717171 Good Hotel to stay
The General Manager is doing a great job to improve the quality and service at the hotel. The quality of the meals has improved, together with the quality and reliability of the staff. No longer do you receive poor service from the some of the staff. Response from the General Manager and the staff is excellent as compared to the previous GM who never was seen or responded to any of concerns from myself.
If there is something to be resolved, the General Manager and the staff respond in a very timely manner.
Breakfast and dinner quality and service has improved, the price is now reasonable compared with the quality and selection. In the past, the price was not reasonable.
One of the staff are doing an excellent job on customer service.
Thank you to the General Manager and the staff at the Youlian Holiday Inn, Suzhou
October 27, 2013
29 October 2013
Rated 1.0 out of 5.0 by jerry7792 noise room
terrible noise from the truck on the street，i can't sleep all ni ght.
27 October 2013
Rated 2.0 out of 5.0 by Liao Poor services
a. no internet service
b. reception staff was not familiar with Suzhou scenic spots at all
c. no concierge service at all
18 October 2013
Rated 4.0 out of 5.0 by yuj0511 value for the money
The location is in the south of the city. There is a supermarket near the hotel. There aren't any restaurants in the surounding area. The chinese food in the hotel tastes good
10 October 2013
Rated 3.0 out of 5.0 by sunnyz 酒店餐厅非常差
19 September 2013
Rated 5.0 out of 5.0 by Jpk123 Good place to stay
Staff very helpful and friendly. Breakfast had good variety and very nice. Decor of room and whole hotel first class. A very comfortable and enjoyable stay.
26 August 2013
Rated 2.0 out of 5.0 by Moune 中规中矩 达不到现在的HolidayInn标准
因为前一次确认航班出了问题 第二天入住前得知预订取消（已向酒店确认只取消前一天入住 第二天正常 前台把预订所有取消）
还是得说这家的前台服务真的很有缺陷 尤其是一位男性接待员 语气让人十分不舒服
最后得说 你们提供的ihg预订专线在晚上十二点时很难接通 但是选择英文选项才有人应答 希望加强管理
12 August 2013
Rated 4.0 out of 5.0 by Tempman 安静的睡眠环境
16 July 2013
Rated 5.0 out of 5.0 by popcapli 整体来讲不错
29 June 2013
Rated 2.0 out of 5.0 by 2828 poor shower, poor food
I experienced 2 problems, the major one is poor shower, water pressure is poor. food is no good, and no choice nearby.
24 April 2013
Rated 5.0 out of 5.0 客房性价比高
02 April 2013
Rated 4.0 out of 5.0 by Kevinwo good hotel for business stop
this is a very good hotel for business stop. I like it.
If the breakfast can be improved, It will be best.
23 January 2013