Rated 3.9 out of 5 by 77
Rated 2.0 out of 5.0 by 2828 poor shower, poor food
I experienced 2 problems, the major one is poor shower, water pressure is poor. food is no good, and no choice nearby.
24 April 2013
Rated 5.0 out of 5.0 客房性价比高
02 April 2013
Rated 4.0 out of 5.0 by Kevinwo good hotel for business stop
this is a very good hotel for business stop. I like it.
If the breakfast can be improved, It will be best.
23 January 2013
Rated 1.0 out of 5.0 Service is not good
The general attitude of service, air conditioning temperature is too hot and can not change, there is no courtesy to Platinum Member.
20 January 2013
Rated 2.0 out of 5.0 by Helen2006 Some uncomfortable experience in Suzhou Youlian
As the long term memeber of IHG, my past experience in Holiday Inn, Holiday Inn Express, Crown Plaza and Intercontinental was quite well, and I am gratful for the professional work and service from your good employees. However the 1 night experience in Suzhou Youlian was such so so.
Firstly, the reception boy was very unpolite when I checked some questions with him, whoes performance looks like a State-owned Hotel employee, far from the typical IGH style which I like very much. He does need some professional trainning for how to be a nice reception.
Secondly, the Breakfast was horrible, sorry about that word, but unfresh fruit, limited dishes also not that fresh, quality is not Holiday Inn level. And worse than my previouse stay in Suzhou Youlian before.
Hope the managment would pay some attenion on those customer experience, and improve something to honor IGH reputation. Many thanks!
08 January 2013
Rated 1.0 out of 5.0 by kevin2013 not good service, not good food.
the phone is not working in two dats when we stayed in this hotel, and the hotel did not give us notice when we checked in. Also no one was telling us the problem until we asked.
the breakfast food is terrible.
29 November 2012
Rated 3.0 out of 5.0 by BazingaY 价格实惠
26 November 2012
Rated 1.0 out of 5.0 假日酒店服务越来越差
11 November 2012
Rated 5.0 out of 5.0 by StMichael Nice Place, With Taxi and Food Issues
Nice place, with great staff, but the breakfast is somewhat "local" and taxis are not easy to get, even with staff calling for them.
20 October 2012