Rated 3.9 out of 5 by 135
Rated 3.0 out of 5.0 by FRENCHIE44T Good Stay Again
Having been to this hotel in the past I thought I can trust staying here again and I was right. The staff were excellent and nothing was too much trouble for those who we came into contact with. The only thing that concerned me was when we came back from a meal out and there was a disco for a wedding reception in full swing that was very loud. BUT no need to worry, when we got to our room and closed the door, you could hear a pin drop.
04 September 2014
Rated 3.0 out of 5.0 by Marty 0102 My several week stay
I have stayed at this Hotel for several weeks, in the end I had to move out, due to the fact I would of starved.(never any steak)
Certain members of staff are experienced and very helpful where as a few of the younger ones are not so helpful (im surprised they find there way to work) but on the whole Staff are pretty good.
The Rooms are clean and ok for a short stay but some of the rooms are very tired and look dated with 70's décor, as I've stayed in a few I know.
The Gym is very small but does the job and the staff there are a good help and willing to assist (nice#
I never got round to using the pool there, a bit on the small side but for the Average non Olympic swimmer I will do to be fair.
Parking is Plentiful and never any issues there, location is not to bad either #depends on where you are going#
Reason I left a few weeks ago and haven't returned is the Food is quite pricey for what you get, and the most annoying thing is how can a big hotel be out of STEAK more nights of the week than they have it??? rump or sirloin! And half the staff are not aware of what the kitchen has or does not have #poor communications)
And as for the deserts they are overpriced definitely for the small portions the give you, and although they are nice, its Really frustrating when the get smaller every night to the point where I had to say one night where is the other half ? but all I got was a blank look from his young face, in the end I thought what's the point I've got more to do than spend time complaining, I have heard that the hotel or chain has been sold!
Some of the experienced staff are moving on, wonder if the new owners are going to do anything to improve this Hotel????
On the Hole Ok for a very short stay, but eat out! pub across the Road cheaper and bigger portions, and have all the menu!
03 September 2014
Rated 5.0 out of 5.0 by DVderic Great hotel - great people
I have stayed here several time over the past six years. I always enjoy the area but really enjoy the staff at this location. Everyone from check in to the staff serving breakfast are very friendly. Even after an extended absence, they remember my name. The location is convenient to central Swindon and there are great restaurants near by as well,
01 September 2014