Rated 3.9 out of 5 by 220
Rated 2.0 out of 5.0 by Smudge190 Poor service through out
This is the worst Holiday inn/hotel I have stayed in and I spend a lot of time in hotels due to work, I spent two weekends at this holiday inn in a row, the first weekend I found a women's hair on the wall of the bath room and it stayed there for two days, the evening meal was poor, I ordered a starter then a main meal, the main meal came first then I was told the starter was left on the side, my friend ordered chips with his main meal but they did not turn up, I had to call over the staff to ask where the chips were as they were busy talking, the following day our group ordered their food and 30-45 minutes later we found out the order had not been sent through to the kitchen.
You always had to wait for staff at the bar and at one point I went to reception to see if any bar staff was working.
The following weekend was not much better, i was walking down the stairs around 15:00 and due to no lifts one of the cleaners thrown dirty sheets from the 1st floor to the bottom floor in to a bin while I was on the stairs.
May 1, 2015
Rated 4.0 out of 5.0 by chriszzz Good place to stay
Missed the entrance the first time round as a group of men were playing football on the drive. The service was good and the room was generally in a good state of repair. The main problems' where in the bath room as the toilet made a lot of noise each time it was flushed and the fan was not working
April 30, 2015