Rated 4.2 out of 5 by 292
Rated 3.0 out of 5.0 by Dave6958 Comfortable bed, clean room
Amenities throughout the hotel were clean however some areas, particularly the bathroom were looking 'tired' and in need of a facelift. Interaction with all staff was efficient and friendly even though the hotel was busy. I would have preferred a more modern room and one a little higehr up to be away from the street noise.
17 August 2014
Rated 5.0 out of 5.0 by Sveta8 A welcome grown-up refuge
A family funeral requiring an extended Sydney stay of 10 days was a tall order for the needs of two middle-aged [nerdy] traveling U.S. based historians. Holiday Inn Potts Point met our hopes and dreams at a challenging moment perfectly. At a difficult time for us, the fantastic beds, beautiful views, spotless rooms, lovely provisions, interesting film choices, all proved to be better value than up to the minute decor at inflated prices. Meanwhile, the superb staff, at every level, are unsurpassed by any we have encountered in many hotel stays over the years. A pool would have been nice, very nice, but was not a deal-breaker. Breakfast was fresh, healthy, diverse, and thoughtfully presented, and for all tastes and needs, by a wonderful staff of fine restaurant and bar professionals. More generally, no problem or question remained unsolved -- indeed we were most impressed with all the staff's lightning attentiveness, knowledge and skill. We would go back in a heartbeat and wish the U.S. and European counterparts were half as good. It was warm, relaxing, and well, nurturing, when we needed it.
13 August 2014
Rated 5.0 out of 5.0 by The 3 of us A most enjoyable stay
The staff are wonderful. Always helpful, friendly and courteous in all areas of the hotel.
13 August 2014