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Rated 4.5 out of 5 by 491 reviewers.
Rated 4.0 out of 5.0 by Convenient location and friendly service This was my first longer stay at the Holiday Inn Sydney Airport. Apart from a problem is actually getting from the airport to the hotel - the shuttles which arrived at Sydney Airport at the scheduled times were taking people to other properties - the level of service was very high, and I was able to access benefits for Intercontinental Rewards members readily. 04 September 2014
Rated 4.0 out of 5.0 by Close to train and near airport..good stay excellent for short stay before a long trip..close the airport and the Subway. r 02 September 2014
Rated 5.0 out of 5.0 by Shuttle THe only thing about my overall stay was the wait for the shuttle, I had arrive from NZ and just missed the shuttle and had to wait for aboutr 35 minutes and given the weather this was not so good so think looking at a more frequent pick up service would be goo. However once arriving at hotel eveything was fine and I have to say I had perhaps the best ribeye steak for a long time 02 September 2014
Rated 5.0 out of 5.0 by Comfortable bed and good service Very convenient to the Sydney airport and tram stations 31 August 2014
Rated 4.0 out of 5.0 by Great friendly service The staff were responsive, friendly and caring from my arrival to my check out. When checking out the computer system was down and the staff had to process everything manually. I belive the situation was handled very timely and efficiently considering the circumstances. The overall customer service experience was excellent. 31 August 2014
Rated 4.0 out of 5.0 by food great from bar order and bar staff friendly and great service clean entrance when i arrived staff very busy so waited to collect room key for 5mins but ok staff friendly room was too warm with air con on high which would have been great only that it was a hot sunny day in SYD on that day ,but i was not worried clean rooms only thing do the bed covers get changed every time when new customers use the rooms because you do not have top bed sheets on then the bed duvet? bar staff service is good food ordered form the bar is good 30 August 2014
Rated 4.0 out of 5.0 by Good hotel when working in mascot Stayed here many times, it obviously getting upgraded and this is noticeable in the fitness centre and in the diference between rooms. Still very clean and the staff are very helpful. The restaurant is what you'd expect. But Biggles bar is one of the few hotel bars that I've seen that has a crowd Also a train station is 5 minutes away by foot so Sydney is easy to access in your free time. 29 August 2014
Rated 4.0 out of 5.0 by Good stop-over. This was a good hotel for an unscheduled stop-over in Sydney on the way home. The staff were friendly and the room very clean, comfortable and quiet and it's ideally located near the airport. The shuttle service to the terminal was efficient (and there are always plenty of taxis waiting as well). Overall, the stop-over was hassle free and not time consuming which is exactly what I need for business trips. Thank you to all the staff. 28 August 2014
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