Rated 4.4 out of 5 by 281
Rated 5.0 out of 5.0 by Kathan Such a relief!
it was such a relief to arrive at the Holiday Inn on a winters night, after all the stress of finishing work on time and packing to fly the next day, and then a 3 hour drive.
The desk staff were warm and friendly.It was great to see our car being driven away knowing it would be there to collect after our holiday. The shuttle service was well organised and efficient, and it was wonderful to make it to the airport in plenty of time after a lovely night in a warm,comfortable room,and a delicious breakfast.
we will stay again!
27 June 2013
Rated 3.0 out of 5.0 by ENOLA98 Everything all right
We had two rooms near by, but unfortuatly we couldn't open the connecting doors to be closer with our teens. But on the other way we haven't ask. The bathroom shampoo and soap smell very good and it's a pleisure to shower with.
Very good location to catch the train, 5 mins walk.
27 June 2013
Rated 5.0 out of 5.0 by Shire Convenient and comfortable
It was another great Holiday Inn experience.
Management should consider giving Priority Club Gold members complimentary wifi service. Most other HI facilities do both at higher (Crown Plaza) and lower (HI Express) price points.
26 June 2013
Rated 5.0 out of 5.0 by wynkin One Night Stay
We stayed in your hotel the night before we flew out of Sydney. We also spent time at the Holiday Inn The Rocks in Sydney. The airport facility is a 5 star Holiday Inn in my book. Very comfortable and exceptional service. Thank you!
24 June 2013
Rated 4.0 out of 5.0 by thousandrooms Great stay near the airport
Very clean rooms, quiet, comfy bed, and staff very efficient and upbeat. They have two separate types of in room dining. One arrives in a stylish bag and has everything ready to eat as in a picnic style. Fun! The other menu is treated more like fine dining. Both styles have unique food combinations and generally very good. The panna cotta is heaven. But the fish and chips did disappoint. Which brings me to my sole complaint. The fish was slightly oily, uniformly shaped which usually means pre- frozen, and very dry. When I called down for some kind of sauce I made the horrible mistake of asking for tartar sauce or mayo w/lemon was preferred. Actually anything to give less dryness to the fish. I was told in a very insulted tone , 'We make only Aioli here, we do not put such things as tartar on our food. Do you know what Aioli is?" Well, excuse me! When the famous Aioli arrived, it was mediocre at best and, and on the side were 2 packettes of some kind of commercial tasteless tartar sauce, (which of course they do not carry). I just left the fish uneaten and did eat myvery good Med salad.
24 June 2013
Rated 4.0 out of 5.0 by andwhy Staff Exuberance
The two Stephanie’s working on the front desk do wonderful support towards guest relationship and should be commended on their exuberance.
23 June 2013
Rated 5.0 out of 5.0 by Yelmnan Great Property- comfortable rooms and pleasant staff
This property was like a home away from home - comfortable beds - nice bathroom- nioe ambience.- no noise!
Staff very attentive and welcoming - have already recommended this property to family and friends. Will stay again on our next trip.
22 June 2013
Rated 5.0 out of 5.0 by RosSun Great Service
The Manager to the front desk customer service is excellent. The service render to us was unforgettable and we have enjoyed our stay. We felt the welcome. Room staff are efficient and good. Even the staff at the coffee house morning breakfast are friendly and helpful and the staff at the bar are also as helpful and friendly.
We will recommend others:- family, friends and associates to stay in your hotel.
Overall we have enjoyed our staff at your hotel and when we go back to Sydney for sure will stay at your hotel. Holiday Inn airport Hotel is excellent. Please keep up the good job. Well done.
17 June 2013
Rated 5.0 out of 5.0 by Suequ Stress free stay
My daughter and I stayed overnight as we had an early flight to
Tasmania the next day. The room was extremely comfortable and very roomy. Choice of soft or firm pillows. Blockout curtains and the room was very quite. Had an excellent nights sleep. The staff were all helpful and very courteous. Dinner in Biddles Bar
was tasty, quick and reasonably priced. We were able to leave our car at the Hotel and the Shuttle Bus was on time. A totally stress free and enjoyable stay. Would highly recommend staying here.
16 June 2013
Rated 5.0 out of 5.0 by AlexAndKatya Comfortable and convenient
We found, as on previous occasions, the Holiday Inn at Mascot gave friendly efficient service on arrival, during our stay and on departure.
The room was clean and comfortable, meals at the Sirocco were nicely cooked and presented and friendly waiters.
The location is convenient as it is only 200 metres from Mascot Station so it is easy to travel by train into the city (or to the airport for those wanting to go there.
Would recommend it to friends as good value for money.
16 June 2013
Rated 5.0 out of 5.0 by Laingy Relaxed
Excellent friendly staff parked and stay great value
07 June 2013
Rated 2.0 out of 5.0 by gerryt No air conditioning working. Uncomfortable room
No porter to help and greet.
Lounge most univiting.
Possibly the worst Holiday Inn I have stayed at.
07 June 2013
Rated 5.0 out of 5.0 by Fdo00001 Great service
Just a short message to say thanks for the great service at the your Hotel
05 June 2013
Rated 3.0 out of 5.0 by GASLAM Clean, Comfortable and Good Location
The Holiday Inn is easy access to the Airport and has clean comfortable rooms. Biggles Bar has options for a light meal at reasonable prices. The staff are helpful when asked, its a basic standard hotel nothing extra ordinary or special but what you would expect from a Holiday Inn.
04 June 2013
Rated 4.0 out of 5.0 by Bruins13 Average accommodation, friendly staff who were helpful.
Friendly staff. Restaurant staff (bar staff) particularly helpful and friendly. Check in staff also good and efficient.
Room was a wee bit dated and cold. The heat worked pretty well. Nice amenities in shower.
Average or a wee bit above.
03 June 2013
Rated 5.0 out of 5.0 by Frankie39 Comfortable, convenient location and great value
We enjoyed our short stay here and would recommend to others.
03 June 2013
Rated 4.0 out of 5.0 by Milty767 Great location clean and tidy
could do with a lighted sign on the front side of building on the enterance side as we caught the train from the airport, at night and was hard to make out. Very close to Mascot railway station. Maybe 2 to 3 hundred meters. Staff were good. there was no recognition of gold membership. the lifts were quick. Breakfast was very good.
I would stay there again and would recomend to friends.
03 June 2013
Rated 5.0 out of 5.0 by JAW1950 Excellent rooms with views and good restaurants
On every stay we have had at the Airport Holiday Inn we have always enjoyed the comfort of the hotel, the helpful staff and excellent food in the two restaurants. We have never received a bad meal and we eat in on all stays.
03 June 2013
Rated 5.0 out of 5.0 by Dog66 Good food, wonderful service and comfortable room
We started our vacation with a stay at this hotel and were please with the room and view we had. We finished our vacation at this hotel and had a wonderful room on the 10th floor, had our morning paper coffee and a wonderful breakfast.
Very professional and friendly staff. This is what I have come to expect when staying at a Holiday Inn. This hotel sets the bar high for others to reach.
02 June 2013
Rated 4.0 out of 5.0 by Seba Hotel
Muy cerca del aeropuerto, recomendable para pasajeros en transito
01 June 2013
Rated 5.0 out of 5.0 by delta7 All has been good
The bed was great, room was the best we had during our
long trip. There is absolute NOTHING to complain about!
So whenever we return, we shallmake use of the hotel again!
31 May 2013
Rated 5.0 out of 5.0 by Jacktar Breakfast is the best
Stayed a few times , good location, and close to Mascot Rail.
I judge a hotel by their pillows and I give a "excellent " in this regard.
Breakfast would be one of the best in the world and I travell extensively.
Could do with additional staff at reception during peak check out time especially those on international departures.......
30 May 2013
Rated 5.0 out of 5.0 by UKB482 Park Stay and Go
What a fantastic idea, no hassles with parking and leaving car, excellent value for money, shuttle service spot on, timely with friendly helpful staff. So easy!
28 May 2013
Rated 5.0 out of 5.0 by CarolBear Helpful Staff. Comfortable Room Beautiful Food
I had a very enjoyable stay. Was impressed with the level of service given to me by staff. Great atmosphere.
28 May 2013
Rated 5.0 out of 5.0 by Patches52 Helpful staff, bar food available late at night
This is a very convenient, clean and comfortable hotel at a good price.
26 May 2013
Rated 4.0 out of 5.0 by ronnie52 Relax before and after
the park and stay package is good value the staff are very helpful parking is a bit tight but safe the only issue i have is i left documents in the room when i checked out which is my fault i was concerned when i was looking and could not find them when i arrived home so i rang the hotel and was told house keeping found them a little disappointed that i was not contacted buy the hotel but i will be returning 30th may and will pick them up
23 May 2013
Rated 5.0 out of 5.0 by Anbra Great Hotel!
Having stayed at this hotel twice in recent times I am happy to say that I would certainly return again.
The front desk staff are, without a doubt, the best team I have struck throughout my experience of staying in hotels. Each and every one of them was well informed and extremely helpful.
My evening restaurant dining service was great too. The staff were friendly and the food was delicious.
The bedrooms were well appointed, comfortable and had good lighting.
The hotel is close to the airport so meant that getting up at an ungodly hour wasn't necessary.
20 May 2013
Rated 4.0 out of 5.0 by Lawmai Mr.
Hope there is a bigger pool for relaxation after flight to tone the tired muscles.
19 May 2013
Rated 5.0 out of 5.0 by Pfft Suite
Excellent dinner .. exceptional food..as always the music is totally inappropriate ... Scatting Jazz is NOT ambient dinner music when you want to relax and chat
Room quiet and comfy even tho it was next to the lift!
Have stayed here a few times and recommend it.
19 May 2013
Rated 5.0 out of 5.0 by Traveller7878 Short Business visit to Sydney
It is my first experience with this hotel, It was a good one. They have a good shuttle service to the airport. The breakfast choice was quite good. Rooms are also quite good.
17 May 2013