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Rated 4.3 out of 5 by 613 reviewers.
Rated 3.0 out of 5.0 by So-so Experience Great location but tired and dated property. Hotel room smelled of bug poison. Excessively expensive wifi Internet access. Power points in room didn't work without all the lights on. 16 June 2013
Rated 5.0 out of 5.0 by Great location This was my 6th stay at Holiday Inn the Rocks, and it was as good as every previous visit. The location is prime with access to everything!! Love this hotel and the staff. My only complaint is that they charge for High Speed internet 16 June 2013
Rated 5.0 out of 5.0 by The best location in the Rocks Staff friendly and efficient, super comfortable bed with quality sheets and choice of pillows. Views of Opera House and harbour. My favourite place to stay in the Rocks. 15 June 2013
Rated 5.0 out of 5.0 by the best pillows & location. We were very impressed with the location and the wonderful service from the staff. Cant wait for our next visit to Old Sydney Town. Also Im very fussy with my pillows and I found a choice for all of us. 15 June 2013
Rated 5.0 out of 5.0 by Bed, Service & Food Excellent hotel, accommodation and service. Room was very clean and comfortable. Breakfast was par excellence: loads to eat and great selection of food and drinks. Location provided superb views of SHB and Opera House and right next to Circular Quay. Have already recommended it to friends who are considering visiting Australia over Festive Season. 14 June 2013
Rated 5.0 out of 5.0 by Great location The Olde Sydney Holiday Inn is in a great location for tourism in the harbour. The Sydney Harbour Bridge, The Sydney Opera House, and the botanical gardens, and the ports are all walking distance away. I highly recommend this hotel. 14 June 2013
Rated 5.0 out of 5.0 by Will stay again Great location and views and the staff were very friendly and helpful. Bed was comfy - always a plus and loved the pillows!! Breakfast was lovely, but get in early to get a seat. 13 June 2013
Rated 1.0 out of 5.0 by Choose another hotel Good location but the duty manager is rude and the service second rate. Choose another hotel. 13 June 2013
Rated 4.0 out of 5.0 by Small restaurant Great place to stay, great location,. Breakfast food might be greatest in the world. Perhaps if there were more tables then more than a few people could experience it 10 June 2013
Rated 5.0 out of 5.0 by Friendly & professional service A welcoming & warm atmosphere on arrival, staff were courteous & helpful. Our bed was comfortable & room clean with good amenities. The location was very convenient. 08 June 2013
Rated 4.0 out of 5.0 by Cosy hotel in the Sydney heartland This lovely hotel with its eye catching architectural style and unique interior was a great place to stay. We enjoyed the ample buffet breakfast which was great value for money and the rooftop swimming pool with stunning views of the Opera House and Harbour bridge. The only negative was the noise from the pub next door and music which stopped me sleeping the first night, but it was the opening night of a festival. Would definitely recommend the Holiday Inn as a perfect launching place for many attractions in the heart of the city. 01 June 2013
Rated 5.0 out of 5.0 by Great Service Would especially like to thank Charlotte for her friendly service. 31 May 2013
Rated 1.0 out of 5.0 by They don't seem to care.... I stayed there for 2 nights last week and on the first night the plugs by the desk didn't work so, in the morning, I asked them to have a look at it. I got back at 11:30pm that night only to find that they had "fixed" it but it meant that if I wanted the plugs on to charge my phone and tablet, I had to have the main room light on all night!! On checkout, I told the lady on reception whose only response was "its an old building, the electrics are really bad and there is nothing they can do"!! She then had a script to follow asking me where I was off to and didn't seem to care that I hadn't had much sleep!! For the first time ever, I logged a comment on the IHG web site and didn't even get a response from them!! It is in a lovely position but the rooms are tired and staff don't care.... There are other options in the city for the same money.. 30 May 2013
Rated 5.0 out of 5.0 by Great Location, Service & Food We enjoyed a very happy and comfortable stay here. The staff were very helpful and accommodating to our request of a Harbor side view (be sure to request in advance, the higher the floor the better the view). Great location! The most amazing breakfast buffet ever, and the in-room dining food choice and service was great too. The room was very nice, clean and comfortable. The only downside was the bathroom, although nice, it was in need of an upgrade. It was filthy at the back of the toilet with dust, like it hadn't been wiped for a very long time, but the rest was clean. Nice large towels, and good heating/ac control. Check-in was easy, but check-out not so easy as two staff members were each engaged in conversations with talkative customers, after waiting for 10 minutes we had to interrupt and just leave our card keys without checking out properly as we were running late. Not the staffs fault, but they should have the experience to deal with situations like this. Overall, I would definitely recommend a stay here, and would definitely stay again. 28 May 2013
Rated 5.0 out of 5.0 by Great location Good hotel, good service, great location. Take a swim in the rooftop pool and enjoy one of the best views in world. Happy memories that will stay with us for a long time. 28 May 2013
Rated 5.0 out of 5.0 by Awesome hotel, great staff in an amazing location! Thanks for a perfect stay, your hotel is excellent. Your staff are very professional and attentive. I would particularly like to thank Lisa (Head of Housekeeping, I think) and her staff. We left some postcards in the room and they were kind enough to post them!! Thanks again and hope to be back soon! 28 May 2013
Rated 1.0 out of 5.0 by Poor Hotel This hotel is over charging simply because of it's location. The hotel has the feel of a jail and the rooms are still in the 1980's. The harbour view rooms do have a harbour view if a cruise liner is not in!. The roof top pool is very small and is not heated. Your room is not always ready for 2.00pm check in and we had to wait until 5.00pm. The bar is very small and has no draught beer. Overall very poor and I would certainly not be booking it again. No comparison with the same graded hotel in Singapore. 27 May 2013
Rated 5.0 out of 5.0 by Fantastic Hotel Fantastic hotel in a prime position, a minutes stroll from the International cruise terminal, 2 minutes walk from Circular Quay railway station and ferry terminals, this hotel boasts some of Sydney's best views the harbour bridge, and the Opera House. on Saturday and Sundays there is the Rocks market in the surrounding streets, this hotel is nestled amongst some beautiful cafe's and that are all reasonable priced, we had two children under two with us and this hotel could not have done anymore to make our stay anymore comfortable. Highly recommended and will definitely be staying here again in the future. Thank you. 26 May 2013
Rated 5.0 out of 5.0 by great My daughter and I had a lovely stay for the weekend for her birthday. The location is fantastic, and the rooftop was a great place to sit and watch the cruise ships leave at night. We had everything at our doorstep. I have previously stayed here and would definitely stay again. 25 May 2013
Rated 5.0 out of 5.0 by Stunning location Bathrooms due for a refurb as they let the room down slightly, but they are adequate and perfectly functional. Our stay was not long enough! Thank you 25 May 2013
Rated 5.0 out of 5.0 by Superb Location, view and Value The Duty Manager on the late check out could not have been more helpful. We are staying for 7 days in October and are looking forward to it. BEST EVER breakfast buffet. The choice was astounding and having endured a huge number of breakfast buffets this one was exceptional and started the day off perfectly. Even make your fresh juice! Wheelchair accessible as well. The Champagne, chocolates and late checkout with harbour view was excellent value. 24 May 2013
Rated 5.0 out of 5.0 by Perfect location with amazing views of Australian icons My three sisters and I loved the clean comfortable spacious room. Also the room top pools and views. The opera house on one side and the harbour bridge on the other. Sunsets and Sunrises were enjoyed with a trip to the rooftop area. 24 May 2013
Rated 5.0 out of 5.0 by Convenient and welcoming. A great location and very welcoming atmosphere to meet with friends and other guests. We appreciated the cocktail bar with its excellent service , and the tasty breakfast . Service staff were helpful and friendly. 17 May 2013
Rated 4.0 out of 5.0 by Great Location Friendly Staff Based on other reviews I had read the Holiday Inn Old Sydney exceeded my expectations. The room size was fine. Buffet Breakfast included all the options and the price was what I would have expected to pay at a Café. Reception Staff were friendly and genuinely remembered us as we entered. The bathrooms were small but functional. I really don't agree with the people that complained in their reviews. Access to The Harbour Bridge, The Rocks, Circular Quay, Ferries etc couldn't have been better. I will aim to stay here again in the future. 17 May 2013
Rated 4.0 out of 5.0 by Great location and good breakfast We stayed there for the reason that didn't need to drive back home after a few drinks. The staffs was very helpful and helping me to park my car in their basement. We had a very good night sleep and the bed and pillows were very comfortable and I like the option for "hard" and "soft" pillows. We also enjoyed the good view to the Harbour Bridge and Opera House from the Roof Top swimming pool except some unconsiderate guests talking loudly and having picnics and wines up there as well. ( In all, we also had a very good breakfast before heading back home. We'll stay in this hotel again when we come to Sydney. 17 May 2013
Rated 4.0 out of 5.0 by Great scene of harbour- lobby bar service excellent As a priority privilege member I plan resort get aways with an old school friend annually. A big part of this 'escape' is to have a dining experience . I was very disappointed that there was no restaurant open for an evening dining experience. Of a positive note the service at the lobby bar , room service and breakfast was excellent . Food available at lobby bar in evening very very ordinary.Views from harbour view room extraordinary especially as stay coincided with a solar partial eclipse at dawn. Pool very clean and inviting-\ Spa not so with 2 men and later on a third drinking beer at the same time as taking long stretches of time in spa. Check-in handled efficiently - check-out was very slow. 15 May 2013
Rated 5.0 out of 5.0 by Healing By The Harbour With Friendly Faces I have had several extended stays at the Old Sydney Holiday Inn It's my 'Holiday Home' Away From Home Service is exceptional Location is superb You meet people from diverse backgrounds Whilst chatting In the roof top spa With outlook to our national icons: Harbour Bridge, Opera House Leave feeling refreshed & VIP As has been the attitude of staff Nothing is too much trouble To make your stay here TRULY SPECTACULAR I'll be back........ 15 May 2013
Rated 5.0 out of 5.0 Location and comfort Convenient location with a short walk to ferrys, opera house and central business district. Lots of dining choices in all ranges. . Room was quiet and comfortable. Although the room was a little small. We made do with a queen size bed because a king size was extra. Staff was friendly and helpful. 15 May 2013
Rated 5.0 out of 5.0 by Great location and comfort The hotel's location was ideal for the evening theatre and daily sightseeing. The service was first rate and the room was very comfortable, clean and quiet. The views of Sydney and fresh breakfasts were bonuses. 13 May 2013
Rated 1.0 out of 5.0 by Great location ...but The location of this Hotel is perfect . If you plan to stay on a Saturday night make sure you bring ear plugs as the constant thumping and drone of loud 'techno' music coming from a near by club/bar will ensure that you get no sleep until the very small hours.. By no means the fault of the Hotel may I add but would please check to see if they have done anything about it before you book It ruined our night there 13 May 2013
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