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Rated 4.5 out of 5 by 206 reviewers.
Rated 4.0 out of 5.0 by Great Service I enjoyed my stay and would definitely come again. 03 September 2014
Rated 5.0 out of 5.0 by Staff couldn't be nicer ! Stayed at many holiday inns but this one takes some beating ! Staff from every corner of the hotel were fantastic and loved the little touches like the ready to go coffee and choccie biscuit would def go again . 03 September 2014
Rated 5.0 out of 5.0 by Happy to be here The approachability of staff and willingness to help from whole service crew from reception, restaurant, bar, leisure, housekeeping was outstanding. A feeling of "nothing too much trouble". Cheery faces at breakfast just started the day perfectly and cooperative bar staff ended it equally well. 03 September 2014
Rated 4.0 out of 5.0 by Fantastic staff A hotel is only as good as its staff, the staff here are absoulutely fantastic, nothing was too much trouble ! I stayed here whilst with the New Zealand A Cricket Team :-) 01 September 2014
Rated 4.0 out of 5.0 by Small error stopped it being a perfect stay We used Holiday Inn Taunton to break a long journey and it was a great way to start our holiday. The room and hotel were clean and comfortable, and fitted all four of us in nicely. There were nice touches, such as complimentary water and chocolate in the room. The swimming pool was a lovely size and we made good use of it. We ate at the restaurant for dinner, which was tasty and prompt. My only complaint is that despite huge banners everywhere saying that children eat for free - I asked about it at check out and they realised they'd charged them. Surely this should have been standard to not charge them? Also the card slip for the restaurant had a space for tips - despite having service already added. I pointed out this was a bit deceptive but the receptionist seemed to think that customers would happily strike out the added service charge to add their own tip... So comfortable -friendly for a family - but beware - check your restaurant receipt carefully. 31 August 2014
Rated 5.0 out of 5.0 by Great Pillows!! Brief stop over on the way down to Devon arriving from France. Excellent welcome, clean, comfortable and no complaints whatsoever other than it is a touch pricy for a family who want to stay just one night! 31 August 2014
Rated 5.0 out of 5.0 by Great Stay! We are avid Scunthorpe United fans and go to most of their games. We were playing Yeovil on the Saturday so hence our stay at this hotel. Very good, excellent service, great food, easy to get to. In an area with a few shops and pubs that are in walking distance Great weekend - and we drew 1 - 1!! 29 August 2014
Rated 2.0 out of 5.0 by Friendly staff but too many disappointments We were disappointed with size of Superior Room, Bathroom not cleaned properly and plumbing needing attention. Food in dining room both for breakfast and dinner needing review as is the Bar Food Menu. The staff were friendly and courteous. But as for calue, it was not good, we had stayed in The Mercure in Exeter city mid-week for £72 less than we paid in Holiday Inn in Taunton over 3day weekend. We had a superior room in The Mercure also, way more luxurious throughout the hotel. 28 August 2014
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