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Rated 4.4 out of 5 by 263 reviewers.
Rated 4.0 out of 5.0 by Invoicing Slightly awry at the end, following information that was not carried forward to the invoice. After query all resolved in a satisfactory manner. 26 February 2015
Rated 3.0 out of 5.0 by Mixed The reception staff were extremely helpful, but I wouldn't recommend eating in the restaurant for an evening meal. Breakfast was fine and well managed. Also, if there is a problem the staff will sort it effectively 23 February 2015
Rated 4.0 out of 5.0 by Business stay Nice hotel, clean and quiet rooms in very good condition. As with most hotels no plugs by the bed which makes charging smartphones a bit unconfortable 17 February 2015
Rated 2.0 out of 5.0 by Not recommended Very expensive; poor service; food quality not very good; no free wifi. Make sure you check your bill. Not enough parking. 15 February 2015
Rated 4.0 out of 5.0 by good gym and very comfortable This is Holiday Inn so pretty much as you would expect. I chose this one to use the gym and it was well equipped and had a nice pool. I imagine a near future where I do not have to pay to get a wireless link. That should be a nationwide achievement. I would like a bit more choice in the beer and wine on offer. I'd definitely return though as I make my comments because I am fussy yet this was a good stay. 11 February 2015
Rated 1.0 out of 5.0 by I thought IHG reward club members are supposed to be welcomed as Members Its a shame that for my business trips I have no other alternative IHG hotel In Taunton or nearby. Total lack of attention to detail. On a coupe of occasions have requested a wake up call that never materialises - (Crowne Plaza promise you your stay is free if they miss this!) Never have upgrades available as a platinum member. Same excuse - "All booked up" although you can book upgraded rooms online. Had Breakfast delivered to my room with things missing - i know this sounds very Nag Nag - but I stay at IHG hotels in different places throughout Europe and the service seems to be a million leagues above what is offered here. Guess I have just been spoilt! 09 February 2015
Rated 4.0 out of 5.0 by Not as good as my previous visit Staff seemed unaware of the dinner, bed and breakfast tariff I had chosen and I had to ask for everything I needed such as the internet. The internet service was not good and I couldn't send emails from my room. I will stay at the Holiday Inn Express next time. 08 February 2015
Rated 4.0 out of 5.0 by Excellent for Business use Stayed here on business and would definitely recommend this hotel 02 February 2015
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