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Rated 4.1 out of 5 by 138 reviewers.
Rated 4.0 out of 5.0 by Uncomfortable bed but everything else is great I have stayed here a number of times and the staff are always really pleasant and willing to help. My only criticism is that the beds are so uncomfortable. I think the mattresses need to be replaced as we always end up in the middle of the bed in a dip! The breakfast is always great and lots of it. Kids eat for free. 17 July 2014
Rated 5.0 out of 5.0 by Great service and excellent dinner in restaurant We arrived on Saturday afternoon and were greeted by an extremely helpful receptionist. Our room was very spacious and it met with our expectations. It was nice to have air conditioning as the weather was particularly warm. We had a really good evening meal in the restaurant and would recommend. The same for the breakfast the following day. Overall the hotel had a really nice atmosphere and we would definitely stay again. 16 July 2014
Rated 5.0 out of 5.0 by Wonderful stay with our dog This hotel was immaculate unlike some where you stay where dogs are allowed. Great friendly reception staff and very comfy beds in a spacious room with very large bathroom. Will definitely stay again and recommend to anyone. 16 July 2014
Rated 4.0 out of 5.0 by Good all round Had no problems with our stay, the bed was small for two but we are used to a king! Not much happening around the outskirts of the hotel but within driving distance we found a good Indian in iron bridge. Good overall :) 15 July 2014
Rated 5.0 out of 5.0 by 70th birthday break My wife and I stopped at this hotel to celebrate my 70th birthday. Yes, it was convenient for my main point of interest – Ironbridge. We have stopped at many hotels in the past, both in the UK and overseas but this was the best stay ever. The staff; front desk, dining room and domestic, were extremely pleasant, accommodating and very courteous. Customer service is paramount and the staff here knew how to provide it and yes, they wanted to. They were extremely conscientious and worked hard to put the customer FIRST! Thank you again for a wonderful time and please pass on our Best Wishes to the full team. Brian & Barbara. 14 July 2014
Rated 5.0 out of 5.0 by Excellent stay Had a very comfortable stay, room was in modern surroundings, staff were very friendly and extremely helpful, will stay again on my my next trip. 11 July 2014
Rated 5.0 out of 5.0 by Great staffs and comfirtable stay I recently stayed in Holiday inn hotel in Telford. I had an excellent stay and staffs were very friendly and helpful. I would like to go back again and again. It seems that staffs are well trained and very professional. Well done Meriane, who was the receptionist! 11 July 2014
Rated 5.0 out of 5.0 by Good for family short break Stayed for two nights to visit the Ironbridge Gorge . Pleasantly surprised that an international chain felt comfortable and friendly for a family on a leisure break , with (on the saver-rate) good value for money . Reception staff were friendly and polite , room was clean and comfortable although the slightly confusing air-con made a racket while I reduced the inevitable high temperature to a more comfortable one . Very impressed by the breakfast ; large choice of juices , fruits , cereals and the cooked options were excellent , perfectly cooked and not dripping with grease . Finally the pool , while not huge , was a great feature to have when travelling with children and this one had a large , clean changing area and friendly staff . 08 July 2014
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