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Rated 4.4 out of 5 by 409 reviewers.
Rated 5.0 out of 5.0 by Great staff and food We stayed here while visiting Shrewsbury. As usual we found all of the staff very well trained, polite and helpful. We particularly liked the breakfast food, the bacon was especially good. Overall very good, the only problem was only one lift working and not very fast. Otherwise it would have been 10 out 10. October 8, 2015
Rated 5.0 out of 5.0 by Great stay and helpful staff Stayed during an exhibition at the Telford International Centre next door, so the location was ideal. Great to be able to park easily and for free too, something which seems to be rare at a large hotel these days. I emailed a couple of minor queries about the booking the day before check-in, but Sam on reception was really helpful in sorting these out, and Ange in the restaurant was also particularly friendly and personable. All the staff we came across were excellent though. We ate in the hotel in the evenings and for breakfast, and found the food to be good, and we stayed in the recently refurbished Executive rooms which were well equipped. Would definitely book here if we are staying in the area again. October 6, 2015
Rated 5.0 out of 5.0 by Great service and friendly staff The staff couldn't have been more friendly and willing to help. Good food in the bar area and nice breakfast, although some more vegetarian choices would have been great. After having a poor experience at another Holiday Inn I was slightly reluctant to stay here, but very satisfied with this hotel and will certainly visit again. October 6, 2015
Rated 4.0 out of 5.0 by Good service overall On arrival we were made very welcome and everything was clearly explained. Our room on the ground floor was clean,comfortable and and met our needs. One draw back was we were opposite the linen store room and the staff comings and goings meant the doors were always opening and closing sometimes noisily also there was another service room next to ours which was sometimes noisy too. Otherwise we enjoyed the comforts offered. October 1, 2015
Rated 3.0 out of 5.0 by A little Tired The hotel is looking a little tired and not very relaxing. Staff and good and well trained. Food very average. September 29, 2015
Rated 5.0 out of 5.0 by Telford stay Good hotel / easy to find / safe car parking Recently refurbished rooms Dinner excellent - freshly cooked and delicious Breakfast from self service buffet - food already cooked some time before and kept under hot lights - so a little dried out ! September 29, 2015
Rated 5.0 out of 5.0 by Friendly helpful staff We talked to the lady behind the bar when we arrived about going to the game fair and asked her if she knew the quickest way, she came back to us with a AA route, which we found very helpful. There was also a young lady in the restaurant who was cheerful, friendly and we had a laugh with. Couldn't fault the service of your staff. The room was cleaned to a high standard and the bed was comfortable. Very pleasurable stay. September 23, 2015
Rated 5.0 out of 5.0 by Perfect Wonderful Hotel. from happy friendly staff to excellent sleep. Felt like luxury. Only one point to say is the bar menu is limited so maybe a few more casual meals/snacks. But food was excellent what we had and quite quick. Definitely staying again and will use facilities this time. September 23, 2015
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