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Rated 4.2 out of 5 by 211 reviewers.
Rated 5.0 out of 5.0 by Anniversary Break Booked an overnight stay at The Holiday Inn Ironbridge for our Wedding Anniversary - we had a wonderful stay....The Staff were excellent throughout.....Reception, Bar Staff Restaurant Staff , In-House staff.....We booked for Breakfast and Evening meal in the Restaurant.....These meals were first class and we could not fault them in any way......I would have no hesitation in recommending this Hotel and will definitely be returning..... 30 September 2014
Rated 5.0 out of 5.0 by Great service, relaxing pool, sauna and great food! Excellent hotel, with everything on the same site including exhibition centre. Great hard working staff thanks Holiday inn. 29 September 2014
Rated 5.0 out of 5.0 by Great Staff We have stayed at the Holiday Inn Telford on numerous occasions and have always had a fantastic time, we have 3 children, we love using the pool, going to the town park, visiting Ironbridge, there is so much to do. The Staff are wonderful, very attentive, polite and nothing is too much trouble. The children are well cared for and our kids loved the cookie and milk idea!! 28 September 2014
Rated 4.0 out of 5.0 by Desk staff helpful Helpful desk staff at check in and out. Helped me with internet and also had an upgrade. 26 September 2014
Rated 5.0 out of 5.0 by Two enjoyable nights away I was very pleasantly surprised at the high standard of the Holiday inn at Telford. The restaurant staff in particular were extremely welcoming and helpful and the food both at breakfast and dinner was of an excellent standard. This all helped to make our stay an enjoyable one. 24 September 2014
Rated 5.0 out of 5.0 by All staff very efficient and friendly Excellent stay. All staff good and the food was excellent at the hotel. 19 September 2014
Rated 5.0 out of 5.0 by Comfortable bed and clean Excellent location for our visit,comfortable bed and clean.Swimming pool was good,can't comment on food as we didn't eat in hotel. 19 September 2014
Rated 4.0 out of 5.0 by Improved Room Service Menu Having stayed a number of times previously I was pleased to note the room service menu had been changed with more choice as opposed to a curry a sandwich or a jacket potato. The pulled pork burger an ambitious attempt which tempted the taste buds. On the down side there was no trouser press, etential for the business traveller and all of the trouser hangers had at least one clip broken, so thats a minus for housekeeping for not checking the condition of the facilities. 19 September 2014
Rated 5.0 out of 5.0 by our stay it was all we expected of a Holiday Inn,we always look for a Holiday Inn when travelling else where. 18 September 2014
Rated 4.0 out of 5.0 by Bible My only bug bear was that there was no bible in the room, very disappointing! 17 September 2014
Rated 4.0 out of 5.0 by Good Service but expensive food Food and drink prices are expensive, but I would also it was a very comfortable stay 16 September 2014
Rated 5.0 out of 5.0 by Top hotel For great service and a quality experience, this hotel stands out. I've visited 4 times now and it's refreshing to meet staff who take a pride in their work and who now feel like friends. This is rare in the hotel industry so you're clearly doing things well. I'm a member of a group when I stay, many of whose members are elderly and/or disabled and seeing the attention to detail and care offered to those who need assistance is impressive. Amazing value for money and I always leave relaxed and satisfied. Your management are thoroughly professional and have obviously got a handle on how to deliver a quality hotel experience. Well done. 14 September 2014
Rated 4.0 out of 5.0 by Telford Good Hotel, typical high standards in Holiday Inn great leisure facilities and attention to detail high as well. Would reccomend highlly 14 September 2014
Rated 5.0 out of 5.0 by Good improvements made..... Haven't stayed here for a couple of months - and there have been some really good refurbs. The room was great - recently refurbed - very smart and clean. Only issue is the bed - lumpy and feels 'old' where everything else seems new. New gym refurb really good too. Will be back soon. 13 September 2014
Rated 4.0 out of 5.0 by Platinum Upgrade My platinum Elite status was recognised by check in staff, however no platinum upgrade was offered. 13 September 2014
Rated 5.0 out of 5.0 by exelent hotel great servises my daughter and i went for lesure break at this hotele and thats just what we got,the room was great as was the staff and the fasities that were avaiable just what we needed we realy enjoyed our stay and looking forward to going back,many thanks to all the staff cindy b 12 September 2014
Rated 4.0 out of 5.0 by OK Mainly I was annoyed that on inclusive terms I had to pay a little extra for dinner because you do not have a table d'hote menu for inclusive guests which required me to choose items from the fixed restaurant menu. 12 September 2014
Rated 4.0 out of 5.0 by Vegan options offered I was really impressed at how helpful the staff were in providing vegan options at breakfast and evening meal for my husband. 10 September 2014
Rated 4.0 out of 5.0 by Shabby Chic? I stayed at Telford for a conference next door. I loved the free Parking which was easy to access. the room could have benefitted from being nearer the top of the list for a refurb as there were cracks around the plug hole in the sink and bare patches of carpet. On arrival one of the towels had a mystery stain as if it had been used and carefully re-folded. The guests opposite my room were very noisy and inconsiderate but the night staff tried their best to make that better for me, which I appreciated. The breakfast sausages were fantastically tasty - I loved them. Overall the staff were doing their best with what they had and the quality of guest demographic. Adequate but not exceptional, despite a very helpful and professional staff attitude. Just read this and I sound like a right misery! 10 September 2014
Rated 5.0 out of 5.0 by Great - with one exception Almost everything about this hotel exceeded our expectations - staff were extremely friendly and efficient, restaurant was amazing with very high quality food. Only minus was the polyester pillows and duvet - no apparent feather alternative - which meant that my wife and I had a really uncomfortable, sleepless night. This seems to be an issue (presumably money-saving) at many hotel chains, not just IHG...seems a shame as easy to fix. But that apart a really good experience. 09 September 2014
Rated 5.0 out of 5.0 by Excellent value for money Friendly professional staff. Clean room and bathroom. Excellent breakfast. Thoroughly recommend standards throughout stay and excellent value for money 08 September 2014
Rated 4.0 out of 5.0 by Evening meals Main evening meals were limited and expensive so my wife and i went out to eat on our 3 night stay 05 September 2014
Rated 3.0 out of 5.0 by An ok experience This was our 7th stay at the hotel with our young family. The experience wasn't as good as we have had on previous visits. It was the first occasion that we booked D&BB for our 3 night stay and I felt like as it was a 'deal', we were treated less favourably. Upon entering the hotel we were ignored by 4 members if reception staff as they sat and chit chatted amongst themselves. One lady in particular looked up and through me as another guest queued behind me and asked how she could help him! I couldn't believe it. We were checked into a ground floor room which was ok-ish. I hope it wasn't one of the newly refurbished rooms as the wardrobe doors had seen better days and the bath plug didn't work. Restaurant staff were efficient and lovely as always, Gemma in particular was excellent. My own gripe about the restaurant was that our online booking stated a 3 course evening meal from the set menu. It was in fact a credit of £20 per person so it was really quite misleading. Leisure area and staff great as always. It's reception that really let the hotel down. On our previous visits we have always had 2 complimentary bottles of water in our room but not on this occasion. I enquiries at reception to be told that its not normal practice and on our previous 6 stays, the water must have been placed there in error. The appropriate response from the lady should have been " I will have 2 bottles brought to your room. 04 September 2014
Rated 5.0 out of 5.0 by Perfect family location Stayed overnight to break a journey. Perfect for families, ask for code to gate to park, fabulous town park suitable for all ages, my children 10 and 13 loved it. Book swimming pool on arrival and then there is no problem swimming. Our room wasnt quite ready on arrival, and for the 10 minute wait we were given drinks and cookies by the reception staff!! Everyone we met was helpful and friendly. Would really recommend this holiday inn for familes! 04 September 2014
Rated 5.0 out of 5.0 by Fantastic weekend We travelled from the south coast to stay in Telford for the T-live event and chose the Holiday Inn for its proximity to the event. On arrival we were greeted by very friendly front desk staff who booked us in quickly and efficiently. The hotel and our room were clean and smart and perfect for our needs for our weekend visit. Would definitely stay at the Holiday Inn Telford - Ironbridge again. 04 September 2014
Rated 4.0 out of 5.0 by Good location, great for family Love the location as it's prefect for small kids, as just next to Telford Town Park, kids enjoyed playing there. Also, free entry to wonderland is a plus. All staffs were very nice & helpful. We will definitely go back. (may be in next couple weeks... as only managed to visit 3 museums in Ironbridge last time). There was an Event T-Live) during our stay, and guess those celebrities were staying at the hotel, so with serious security, and many teen girls were waiting outside the hotel, made the residences didn't really feel comfortable but it's not a big deal. 03 September 2014
Rated 4.0 out of 5.0 by Great Stay Lots of freebies for the kids. Great swimming. Great food in restaurant and free bottle of wine! Beds were a bit on the hard side compared with other Holiday Inns I have stayed in. Excellent location next to the park. 03 September 2014
Rated 5.0 out of 5.0 by Lovely hotel, excellent facilities. A welcoming hotel ideally situated for visiting Ironbridge and the locality. The staff, rooms and restaurant all excellent, no hesitation in recommending this hotel to all travellers. 03 September 2014
Rated 5.0 out of 5.0 Great location (nearly) I always enjoy staying at this hotel as it has great in-house facilities and is well situated for local shopping and site seeing. Only downside is that it can be tricky getting back to the hotel, by foot, from local restaurants. This is because they lock off access through the car parks after 10 p.m. and the other routes are not paved all the way. That being said this is a great example, with very reasonable prices, of this chain of hotel. 02 September 2014
Rated 5.0 out of 5.0 by Great Stay Great comfortable stay, will definately return. Room clean and comfortable, quiet and staff veryu friendly and helpful 01 September 2014
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