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Rated 3.7 out of 5 by 22 reviewers.
Rated 4.0 out of 5.0 by average I stay at this property often due to its location. I would like to provide feedback so the hotel management can use for improvements. Two things I'd like to mention: 1. They should consider offering free breakfast for the highest level of membership with IHG. They used to have it but not anymore. 2. Their bed is a little too soft. 21 February 2014
Rated 4.0 out of 5.0 by 位置不错,床不太好 毗邻海河,环境还行,酒店位置也算方便。 定了景观房,无房,升级到行政间,大床。 床和皇冠差太多,中间很不舒服,建议调整。 卫生间还不错,房间也还干净,建议优化酒店的床。 17 February 2014
Rated 5.0 out of 5.0 by 位置好,价格适中 酒店在市中心,海河边,紧邻天津之眼,距离天津食品街、古文化街非常近,去滨江路步行街打车十几块就到了。酒店房间不错,干净,舒适。推荐入住。 09 February 2014
Rated 4.0 out of 5.0 风景不错 销售的服务态度不错,很热心,提的订房型要求都能满足。。 第一次入住一切都不错,但是第二次朋友帮忙去开房的,结果给的房型跟我要求的有很大差异,后来找前台进行沟通,处理的还算满意。。。 员工素质不高,只有接待和前台会对住客微笑,不如其他酒店~ 13 January 2014
Rated 4.0 out of 5.0 by Tianjin Riverside needs some work Tianjin Riverside needs some training on its staff: I can clearly tell the staff is all new. They seemed lost although they look eager to improve. THey seem local, so please train them on overall hotel management and how to deal with and handle each situation with guests. It also needs some improvement on room cleaness. They guest room needs a thorough cleaning, especailly the carpet. It has not been cleaned for a while. NOnetheless, I will cotninue to stay in this hotel regardless of the situation. 27 December 2013
Rated 4.0 out of 5.0 by 服务很好 之前不知道洲际酒店集团,一般住喜达屋集团。同事介绍中华梦享优惠活动就选择了洲际集团,才知道假日酒店,皇冠都是其集团下的酒店。入住感觉酒店氛围很轻松,环境很舒适,晚上很安静,很舒服,前台服务很好,很热心,就是离我公司有点远。 19 December 2013
Rated 3.0 out of 5.0 by 太一般了 说是海河假日,房间压根就看不到海河,只是挨着海河。进入房间有股很重的沙尘和杀虫剂消毒水的味道,打电话给前台,同意调房间,可惜还是很重口味,继续找前台,前台说刚刚做完除虫味道有点大,无语了~好吧忍了! 13 December 2013
Rated 5.0 out of 5.0 by comfortable bed and bath room wonderful experience of travel except the parking due to several marriage parties 04 December 2013
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