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Rated 4.0 out of 5 by 151 reviewers.
Rated 5.0 out of 5.0 by great beds and service comfortable bed and room. i work at holiday inn express in moncton n.b. and i was looking forward to stay at a another site,and it was a great one. thank you linda 17 October 2014
Rated 5.0 out of 5.0 by great hotel carpets slightly stained and could be replaced if cleaning didn't work 16 October 2014
Rated 4.0 out of 5.0 by Comfortable bed with parking and shuttle to airport. It was a short stay at the hotel as we had an early flight. The bed was very comfortable. The shower worked very well, and the staff were friendly. I would stay there again. 15 October 2014
Rated 5.0 out of 5.0 by Awesome staff and nice roms We stayed at the Holiday in for one night, as we do often when we visit Toronto, we love the consistently of the service and the cleanliness of the hotel. The beds are so comfortable, and the rooms are spacious. The staff are always very friendly and courteous. This is our go to hotel when we want to get away for a night or a weekend. Perkins is attached to the hotel so we do not have to leave the building once we arrive, the food and service is always wonderful we have never been disappointed. 15 October 2014
Rated 5.0 out of 5.0 by Good service Upon my arrival I was greeted with a smile, The front deck employee was very courteous and helpful to check me in. The service I got from the staff was excellent for the entire length of my stay 14 October 2014
Rated 4.0 out of 5.0 by Accommodating Staff, Perkins on site is a bonus Staff were very pleasant and accommodating. We took the Breakfast package. Credit is infact given to your room and you could use teat credit for any meal in Perkins. Good experience. I will be back. 13 October 2014
Rated 4.0 out of 5.0 by Would probably go back The only issue I had was after I pre paid for the room with my bank card, I had to give my credit card for incidentals, I inquired twice to make sure nothing would come off my card, and was assured that unless there was damage, room service, etc nothing would come off. There was a pre authorization on my MC for more than I paid for the room and parking! After calling back to the hotel they told me they released the total amount, but that rendered my credit card unusable for the remainder of my travels. I was not impressed with that, and had that been explained to me upon check in I would have just used the credit card to pay instead of having my extra money tied up. The staff was really friendly, and very fast at check in and check out! The man working in the gift shop was really nice as well. I got a shuttle to and from the airport, and got the same driver both times, he was great to talk to, and remembered me on my way back to the hotel after my vacation! He was a good driver, and kept the shuttle pretty much right on schedule. The room was very comfortable, best pillows I've ever used! The room was clean, and everything worked. The hotel was very quiet, both during the day and night and the grounds were kept clean. I used the hotel restaurant for breakfast, and met a family member there, after we were done eating, we were sitting there drinking tea and looking at photos and were asked to move to the back of the restaurant in the closed section by the waiter, wasn't too impressed with that as we were paying customers, and still technically consuming our beverages, even though we were done our meals, and hadn't been there an obscenely long time. If I do come back to this hotel I doubt I would be eating at the restaurant again unless it was necessary. 13 October 2014
Rated 2.0 out of 5.0 by Not your typical Holiday Inn Stayed for business. Entered room and the smell hit me immediately, moldy and damp. The wallpaper was peeling off the walls. Bathroom fan cover fell off in the middle of the night. Bathroom had hair on the floor behind the door. Disappointing stay at the Holiday Inn will not stay here again.. 12 October 2014
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