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Rated 3.8 out of 5 by 433 reviewers.
Rated 4.0 out of 5.0 Great place to stay and awesome staff make it right! Great place but not sure why there are no refrigerators in the rooms!?! CAA or AARP rates are great especially when getting the room including breakfast package. Our group had about 140 rooms booked and I truly believe there could be a better price per room when booking this many. CAA rate was better than our group rate. We go to this hotel at least once a year if not 2 and this is the 2nd time we get a room that literally smells like someone broke a bottle of Febreeze and dumped it on the carpet. Please, Please. PLEASE stop using poison chemicals to try and make the rooms smell "acceptable". Best rooms face the airport as you can watch sundown and aircraft take off and landing. King size bed is great but cleaning staff just rearranged the comforter when they made up the room(we stayed 2 nights). If they are not going to replace the sheets(which is totally ok by us!) at least make the bed properly; don{t just cover up twisted folded sheets. All of the above is sowewhat of a nitpicking thing because I would be hard pressed to find a better hotel in the price range they offer. Highly recommend and will be returning. This hotel is wayyyy better than many in the vicinity and the breakfast buffet is superb!! Blessings and Thank You Holiday Inn for a wonderful stay again!! 16 December 2014
Rated 5.0 out of 5.0 by Convenient for Airport and great value I found the Hotel to be very comfortable and the staff very helpful, especially after a cancelled flight! The Airport shuttle was very frequent and it made a difficult time into a comfortable one. 15 December 2014
Rated 5.0 out of 5.0 by Great place to stay Great staff, free food and internet for rewards members. Pool area is great and hot tub was fantastic. 13 December 2014
Rated 5.0 out of 5.0 by nice clean hotel Great property. Close to yyz Friendly staff Good beds 13 December 2014
Rated 5.0 out of 5.0 by Great for Stay if you are flying out I stayed here the night before my flight to back to the States. I choose this location because it was close to the airport and had a shuttle to and from the airport. When I arrived I was greeted by Jackie at the desk! She was very courteous and friendly. Also the Gentleman that delivered my room service order was awesome.. he was full of energy and upbeat. The next day the shuttle to the airport was so so.. the driver was on the phone with someone as he kept talking to someone and not addressing me when i got into the shuttle or out.. One small thing that should be improved are the A/C units in the rooms - mine was really dusty and had trash inside the it.. But aside from that it was a great stay and a very restfull night as well. 12 December 2014
Rated 4.0 out of 5.0 by Nice hotel Very nice Customer service , wake up call and Bus to and from airport . will come back often. 08 December 2014
Rated 5.0 out of 5.0 by Overnight stay. This was a quick overnight stay while travelling. We checked in after midnight and checked out early the next morning, so not much to comment on. 08 December 2014
Rated 4.0 out of 5.0 by Comfortable bed and good service Near to airport, convenient shuttle service, helpful, friendly staff and good dining room 08 December 2014
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