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Rated 3.8 out of 5 by 438 reviewers.
Rated 4.0 out of 5.0 by Breakfast thumbs down,. The rest THUMBS UP We very much enjoyed our stay, We stayed for 2 nights. The dinner on our first night in the hotel restaurant was very good, the food the wine and the service. I cannot say the same for the breakfast, When we went in for breakfast it was not overly busy, Both my husband and I ordered Eggs Benedict as we had not had it for a long time, It took a long time to arrive. The eggs overcooked, peameal bacon overcooked, the english muffin yes you guessed it overcooked. NOT WORTH THE MONEY THEY CHARGED. 24 December 2014
Rated 2.0 out of 5.0 by Comfortable bed not pillows . Over all i was disapointed with the Holiday Inn , the food was not very good as explained early . The front desk staff not so friendly either so we will not return to Holiday Inn. 23 December 2014
Rated 5.0 out of 5.0 by Great location For people travelling by air to Toronto this is a great location with free shuttle service. Very comfortable rooms with an in house restaurant and many other dining options close by 21 December 2014
Rated 3.0 out of 5.0 by Guest Rooms In need of Renovations As already mentioned the rooms are looking very tired and outdated which makes one feel they are not very clean. This reflects poorly on the cleaning staff and that is not fair to them. We have been staying in this hotel for the past 6 years due to the convenient location to the airport. We are however becoming increasingly disappointed with the rooms we are being given and believe that the front desk staff have the ability to choose what kind of room they put us in and we have not been given very nice rooms and on lower floors on our last couple of stays. Is there any point to being a "valued" member? We have in the past not hesitated to stay in this hotel but the past two visits have made us question if we want to continue staying at the Holiday Inn. Please do some renovations. The hotel rooms and bathrooms are in great need of sprucing up. 20 December 2014
Rated 4.0 out of 5.0 by Great place to stay and awesome staff make it right! Great place but not sure why there are no refrigerators in the rooms!?! CAA or AARP rates are great especially when getting the room including breakfast package. Our group had about 140 rooms booked and I truly believe there could be a better price per room when booking this many. CAA rate was better than our group rate. We go to this hotel at least once a year if not 2 and this is the 2nd time we get a room that literally smells like someone broke a bottle of Febreeze and dumped it on the carpet. Please, Please. PLEASE stop using poison chemicals to try and make the rooms smell "acceptable". Best rooms face the airport as you can watch sundown and aircraft take off and landing. King size bed is great but cleaning staff just rearranged the comforter when they made up the room(we stayed 2 nights). If they are not going to replace the sheets(which is totally ok by us!) at least make the bed properly; don{t just cover up twisted folded sheets. All of the above is sowewhat of a nitpicking thing because I would be hard pressed to find a better hotel in the price range they offer. Highly recommend and will be returning. This hotel is wayyyy better than many in the vicinity and the breakfast buffet is superb!! Blessings and Thank You Holiday Inn for a wonderful stay again!! 16 December 2014
Rated 5.0 out of 5.0 by Convenient for Airport and great value I found the Hotel to be very comfortable and the staff very helpful, especially after a cancelled flight! The Airport shuttle was very frequent and it made a difficult time into a comfortable one. 15 December 2014
Rated 5.0 out of 5.0 by Great place to stay Great staff, free food and internet for rewards members. Pool area is great and hot tub was fantastic. 13 December 2014
Rated 5.0 out of 5.0 by nice clean hotel Great property. Close to yyz Friendly staff Good beds 13 December 2014
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