Rated 4.3 out of 5 by 633
Rated 3.0 out of 5.0 Quiet Room, Poor Service
Overall the room and location was quite nice. However we stayed from Thursday until Saturday and not once did any staff come and freshen up the room. By Saturday morning the recycling box was overflowing and we could not make coffee since there were no cups left. When we mentioned this to the front desk on departure they told us we must have placed the "Do Not Disturb" card. Which we did not since we left Friday morning at 9 AM to head down town to sightsee, returning later in the evening after dinner. We were too tired to worry about it when we returned from dinner, wife made the bed and we crashed.
As mentioned the location is good if you prefer to not park down town since the Subway is right next door.
For the price we paid though, the service was dismal at best and it would have been nice to have a small refrigerator in the room.
February 10, 2016
Rated 4.0 out of 5.0 by moi Yvan hotel sans mauvaise surprise
Le personnels tres acceulliant. Les chambres sont propres, choisir la tour oest a de plus grande salles de bain la tour est ades petit frigo, evitez d'etre du cote de l'autoroute, ces tres bruyant, un hotel propre, rapide, sans soucis
February 8, 2016
Rated 5.0 out of 5.0 by laura621 Excellent stay
I have been staying at Holiday Inn's all over Ontario for over 18 months for business. This is the first time I have ever been invited to an IHG information event. It was so fun and informative. Thank-you. I will be staying again in3 weeks.
February 8, 2016
Rated 4.0 out of 5.0 by DPHowlett good Stay
I travel for business frequently and I found that this hotel provided a comfortable and inviting place to stay
February 6, 2016
Rated 5.0 out of 5.0 by FamilyAugust2013 Great hotel
A well-appointed hotel with friendly and helpful staff. Good value. I stay here often.
February 5, 2016
Rated 4.0 out of 5.0 by TRK-1 Comfortable stay
Hotel is conveniently located to the mall and Subway,clean room. Road noise can be a little loud, and it be nice to have a fridge and microwave in every room. Staff very friendly and helpful, and go the extra bit. Definitely recommend .
February 4, 2016
Rated 5.0 out of 5.0 Great Escape
My mother and I came to Toronto to see the Turner Exhibit at the AGO. We decided to stay at the Yorkdale-Holiday Inn as we had wonderful stays there in the past; we were not disappointed. From the moment we entered the hotel the service was excellent, the staff were attentive, genuinely cared about our experience; it was obvious they took great pride in their work. Our room was comfortable and clean; the food in the restaurant was delicious. We will stay there again.
February 2, 2016
Rated 5.0 out of 5.0 by Shelley328 Great stay
Booked this room with my IHG points, there were no extra costs associated with the stay which was nice. Room was clean and comfortable, received a thank you card under the door and snacks when I checked in. Will definitely be back!
January 31, 2016