Rated 3.6 out of 5 by 75
Rated 4.0 out of 5.0 by Morsgucci Great staff
After being robbed by hoons that stabbed our car tyre to stop us the young ladies on reception took good care of us and helped us with the local police. The hotel was a place of safety for us after this horrible experience. The room was comfortable and clean. Unfortunately like all European hotels the room is always too hot as the air con is set on 21c. We would recommend this hotel.
26 July 2014
Rated 3.0 out of 5.0 by McKenzie79 Good solid hotel, room to be improved on
Had a good stay here, wonderful dinner in the restaurant, lovely wine, plus a reasonable breakfast the next morning, good selection. All staff at all times were very pleasant and helpful, couldn't have done more. Only downside was the room we were given was a little stuffy and could have done with brightening up a bit.
24 July 2014
Rated 1.0 out of 5.0 by Softship Enttäuschend!
Der Empfang war schlecht organisiert und unfreundlich.
Die Tiefgarage dreckig und nicht für Mittelklassewagen geeignet.
Rotlight im Bad lies sich nicht ausschalten (mitten im Sommer!).
Das Zimmer stank nach Chemie - vielleicht Fabreze?
Weil ich mein Frühstück nicht angemeldet habe, durfte ich nicht mitessen. Ich hätte kein Problem damit gehabt, es zu bezahlen, aber das war scheinbar nicht möglich.
Ich habe über die Jahre deutlich mehr als 1.000.000 Punkte bei Priority Club verdient, aber das war mit Abstand das schlechteste IHG Hotel, das ich bisher erlebt habe.
22 July 2014
Rated 2.0 out of 5.0 by jackholidayinn Do not stay here staff not welcoming!
Very unfriendly staff and shabby hotel. Internet is poor and cuts the whole time and is slow especially in the rooms. Rooms are basic but modern a bit outdated. Curtains do not close well. Pool is pathetic, too small to swim in. Parking right under hotel.
21 July 2014
Rated 5.0 out of 5.0 by dpetrusca Great Service
Instead visit Customer Care or Contact Us for immediate attention
18 July 2014
Rated 3.0 out of 5.0 by bilbao almohadas incomodisimas... se notaban los muelles!!!
Reservamos una junior suite con cama de matrimonio y literas para dos niñas y el hotel nos dió una habitación cuádruple con sofá cama para compartir las niñas, con un colchón que se hundía hacia el centro........y por el mismo precio......, sin más explicaciones.......
15 July 2014
Rated 5.0 out of 5.0 by MalcolmG City hotel with calmness
For a city centre hotel this one has a feeling of openness, and a quiet serenity. Executive room overlooking a roundabout added interest, and an ever moving panorama, from the 8th floor. 20 minute brisk walk in to the old town (or 2 minutes to the supermarket) but ample taxis outside the hotel. Asked beforehand if minibar could become our fridge - of course. Nice pool, if small, but then it is on rooftop. Pool towels worth getting from reception (small deposit), more appropriate than room towels. Nice unused siting area on first floor above entrance, with tables and chairs, but sun only at certain times of the day. Seemed to be free laptops available on first floor, by pool table, if you do not have your own. Staff friendly and accommodating, and instant action on reporting problem with pool steps. Impressed. Hope to return soon when relaxing weekend called for; this visit was 7 days. City felt very safe and comfortable to walk through, and hotel near some spectacular modern buildings in the park.
14 July 2014
Rated 4.0 out of 5.0 by Luison Servicio excelente
El trato y el servicio son excelentes. Las habitaciones son confortables y el servicio de televisión por cable e internet por cable y wifi es muy bueno. Lo que debería mejorar es la cantidad de platos primeros y segundos para las personas que reservan con media pension o pension completa.
13 July 2014