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Rated 4.2 out of 5 by 113 reviewers.
Rated 4.0 out of 5.0 by Good breakfast This was the first stay at your Hotel, but I found the breakfast was very good and I enjoyed the omlet . I am happy if you can prepare more warm vegetables in the breakfast . Thank you Mike 24 May 2014
Rated 1.0 out of 5.0 by Bad choice Wouldn't stay there again, not the best choice & too expensive for what you get 11 May 2014
Rated 3.0 out of 5.0 by Small and noisy The room was so small, could barely fit my luggage in there. Also the first floor is very noisy. The guest in the room next door had a paid lady two nights in a row. Can't recommend this hotel for families, because the rooms obviously aren't sound proof. Location is good though. 11 May 2014
Rated 4.0 out of 5.0 by comfortable bed, but pillows were bit soft. Nice place to relax. Breakfast was very good. Fresh fruit was of excellent quality. Bakery, cheeses, dry fruits were all of great quality. We really enjoyed the breakfast. Public trnansport is around the corner. Buses 13A and 59A are all there, just few steps away.Vienna Map supplied by the hotel was of great help. Surely, I will stay there again if I have to visit Vienna again. 07 May 2014
Rated 5.0 out of 5.0 by Great service and location Friendly staff, nice garden, walking distance to underground metro. 24 April 2014
Rated 4.0 out of 5.0 by Hotel at a good location and reasonable price The hotel is at a good location. Our stay was to rest for a night before going to Budapest. Did not really do much in Vienna other than rest. Wanted to check out the city but it rained most of the time and it was very cold and windy. 19 April 2014
Rated 5.0 out of 5.0 by Very recomended hotel Very good service, central location, very comfortable rooms, excellent breakfast for reasonable price 08 April 2014
Rated 4.0 out of 5.0 by 6 Nights Stay Very Good Location hardly 15 minutes walk to Karlplatz and 5 min walk to both U Bahn and bus stop. Very friendly and helpful staff, they really help to solve guests problems. comparing to Holiday Inn in other part of the world , such as Shanghai! , the rooms are small but when you compare with European hotel in same range it is big enough! bed cover was very small i do not know for which size are they designed!!, they really need to change these covers. This will be my hotel in Vienna from now on, i will stay there again next time. 05 April 2014
Rated 4.0 out of 5.0 by Great Room if you can stand the bed The room was spacious from a European standard. It was also well laid out. The staff was courteous and very friendly as well as helpful with local information. The only negative was that king bed that is really two twins rolled together to form a king not one big mattress, two twing mattresses. It was worse than a army cot for comfort and had this weird single cover like a minature duvet. i ended up using it to sleep on not under to try and pad the rock, i mean bed i slept on. Room was within reasonable walking distance to the city center and subways. Good Location. 16 March 2014
Rated 5.0 out of 5.0 by Excellent hotel A little removed from the centre but the bus service is fantastic and this hotel offers great value for money plus an excellent breakfast. 13 March 2014
Rated 4.0 out of 5.0 by Wochenende mit Operbesuch Wir haben ein Wochenende in Wien gebucht da wir dieses mit einem Besuch in der Oper verbunden haben. Der Empfang war freundlich und alle Mitarbeiter waren stets um unsere Zufriedenheit bemüht. Ein kleiner Nachteil war der Umbau des Eingangsbereiches und des Restaurants was vorab im Internet nicht ersichtlich war. Aber da wir jetzt bereits zum dritten mal in diesem Hotel als Gast waren hatten wir keine Probleme damit. Es kann nur zum Vorteil sein, denn auch das Facelift der Zimmer ist den Managern des Hotels gut gelungen. Erfreulich das im Flurbereich der Zimmer auch Garderobenhaken vorhanden waren. 23 January 2014
Rated 1.0 out of 5.0 by Comfortable very surprised at extremely small size of room which was for 2 people. Use holiday inn many times in many countries but was really disappointed with this one would not stay again. Being a platinum holder I was told at check in that I had been upgraded well if this was an upgrade I would hate to stay in a standard room. This room had space for a double bed and only a double bed it was very poor. The breakfast in morning although reasonable selection of food was a nightmare you had to fight to get your food it was a small passageway with food on either side it was totally inadequate for the size of hotel and number of people. We tried different times to see if it was less crowded but to no avail. We stayed for 7 days a big mistake. 07 January 2014
Rated 5.0 out of 5.0 by Great location, comfortable hotel Does what it says on the tin. Good price, safe underground parking with direct hotel lift access. The usual pleasant breakfast with plenty of selection....nice fresh pastries. 25 December 2013
Rated 4.0 out of 5.0 by Vienna Great hotel, good location, good value for money. Only negative - two twin beds on rollers do not make a king bed 16 December 2013
Rated 5.0 out of 5.0 by Frühstückserlebnis Ich kann nur jedem Gast das ausgezeichnete Frühstück und den tollen Service empfehlen. Hier stimmen Preis und Leistung. 14 December 2013
Rated 5.0 out of 5.0 by Full Marks all around A nice little gem in Vienna! I always expect a very good standard at HI Properties, and here it was met on every level. The garden should be a particularly nice asset in summer. Staff was very friendly and helpful. Thanks to everybody for a great stay! 12 December 2013
Rated 1.0 out of 5.0 by horrible experience...will never stay again...please stay away they charged 160 euro for spilling water on the" toilet" holiday inn toilet meant for something else. i have been staying in holiday inn for last 3 years....this is such a horrible experience especially the receptionist whose name starting with Fr. 05 December 2013
Rated 5.0 out of 5.0 by Quality improved since 2009 Spent the week end in Vienna with 4 other friends in our party of 6, 3rd time in Vienna and 2nd time in the same property for myself. All 5 new visitors appreciated this holiday inn and look forward to staying in other holiday inns around Europe and hope they will receive the same level of treatment. 21 November 2013
Rated 4.0 out of 5.0 by Worth it Nice and helpful staff, the hotel is about walking distance of the majors city atractions 05 November 2013
Rated 4.0 out of 5.0 by Spacious, comfortable room overlooking garden We had plenty of space and a very nice view. The room and bathroom were very clean. Our one misgiving is that we were in a separate building from the main portion of the hotel, so we had to go outside to get back to the restaurant, etc. Most importantly, both of us are senior citizens, and there was no elevator so we had to walk up and down about 20 steps (sometimes with baggage) every time we went to or left our room. 24 October 2013
Rated 4.0 out of 5.0 by Gold location Nice place for a short city trip. Location is excellent near to metro station and god connection to AirPort. 12 October 2013
Rated 4.0 out of 5.0 by Excellent hotel for business visitors I have been staying at this hotel for the last 8 weeks during my frequent business visits. The location of the hotel is very convenient as it is quite close to the city center and at the same time far enough to not be disturbed by the chaos of a very busy and tourist popular city center. The rooms are very comfortable and the food quality is good and reasonably priced. The staff is very friendly and most of them now recognize me and acknowledge my patronage of their hotel. The only negative is the poor wi-fi in the rooms. Although the wi-fi internet service is for free, there is a minimum expectation of speed which is lacking to the extent that my iPad only recognizes the wi-fi signal only at specific points in the room and the speed is very very slow. 02 October 2013
Rated 5.0 out of 5.0 by Very convenient location Everything about our stay was great. We only stayed the one night but the staff couldn't be more helpful. The hotel is only about 15/20 minutes walk from the Opera House so nice and close to all the tourist sites. Of course being a platinum member helped as we were upgraded to a lovely room. We didn't eat at the hotel, but I can certainly recommend it. We used the local bus service to get to the train station with the stop just across the road. Very cheap and easy to use. 28 September 2013
Rated 5.0 out of 5.0 by love it love it...... love it...... love it..... very clean, professional, so many describe this hotel.... would visit again if i have to ...:) 18 September 2013
Rated 4.0 out of 5.0 by Really good place to stay Walking distance of city centre, very welcoming, helpful staff and lovely room overlooking courtyard. Only time to stay one night but would have liked to stay longer as it was very pleasant indeed. 14 September 2013
Rated 2.0 out of 5.0 by Room & location not value for money This hotel is not value for money. You will have to carry your own luggage- a service available even in other 3-star hotels. they charge for every item delivered to your room. It is far from center of the city although their website would say it is near. there are other cheaper hotels much nearer to the square. I travelled w/ family & hotel did not provide inter- connecting rooms. Our overall experience was not at all pleasant. 09 September 2013
Rated 5.0 out of 5.0 by Surprising gem in Vienna I was very pleasantly surprised at the friendliness and helpfulness at check in, the staff all spoke excellent English, and one receptionist even came and chatted with us in the bar as she was going off duty and gave us a few tips of places we should see on a visit, which was very nice of her, or as the locals say 'sehr gumutlich'. This type of personal touch makes all the difference and a breath of fresh air after some more formal and stuffy places that I've visited recently. On top of this I was upgraded to a suite overlooking the gardens at the back which was very quiet and relaxing, so I will definitely be returning soon. 09 September 2013
Rated 4.0 out of 5.0 by Convenient central location Prior to arrival, I had emailed to ask for a room facing the courtyard as I read in previous reviews that the street could be quite noisy. Reception was very helpful, providing me with maps and local information without prompting at check in. When I got to my room, I was given a really lovely room, which was similar to a attic room with velux windows. A nice touch to welcome me to my room with a message on the TV. The hotel is located what looks like Chinatown and is only 5-10 mins from the underground with a supermarket down the road. The location itself is excellent, as it is one of the more central underground stations so was very easy to get to everywhere. The room was very comfortable although the air conditioning did not seem to be very good. Friendly staff, good location and lovely room. The hotel was also very accommodating in me leaving my luggage with them for a few hours before I had to depart to my next destination. 08 September 2013
Rated 5.0 out of 5.0 by Great hotel for a City break We had three nights at his hotel and it catered for our every need. The hotel is in a convenient location for both tram and U Bahn so access is very good and near to a Billa Supermarket. The rooms were just right, and location is very quiet. The rooms were serviced well, with refreshments topped up daily. The staff were extremely helpful and answered all of our questions. May I commend the breakfast staff who were so friendly, and made us feel extremely welcome. We had to leave early on the Sunday morning as we went to Brno for the day for the MotoGP. The hotel staff made up two breakfast boxes as we left before breakfast was being served. Great service! Thank you all so much for a wonderful stay in a wonderful city. 31 August 2013
Rated 5.0 out of 5.0 by Very nice hotel for holiday Enjoyed our recent stay at the HI Vienna. It is centrally located and very close to the famous Naschmarkt and U-bahn metro. Did not utilize the restaurant, but the staff and service we received was excellent. Would definitely recommend and use again in the future. 30 August 2013
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