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Rated 4.2 out of 5 by 65 reviewers.
Rated 4.0 out of 5.0 by Nice room free wi-fi Friendly staff convenient location good restaurants nearby 19 May 2013
Rated 5.0 out of 5.0 by Clean and tidy, modern, friendly staff, centrally based, free WIFI Very nice hotel, modern furniture, various amenities. Friendly staff., very fast check-inn, efficient. Large and modern room, with amazing lighting. Very clean and comfortable bath room. Free parking is available in the neighborhood streets. WiFI was free of charge Central location, 15 minutes walk to the Opera, 25 minutes to the Hofburg. Good value for money, highly recommended. 19 May 2013
Rated 4.0 out of 5.0 by Clean comfortable hotel Small, clean comfortable hotel in a good location with a small and pleasant garden. 11 May 2013
Rated 5.0 out of 5.0 by Ausgezeichnetes Hotel in guter Lage mit hervorragendem Team Wir waren mit 2 Familien für einen Kurzurlaub in Wien. Die Buchung über das Hotel lief reibungslos und unkomplizert. Der Empfang und die Betreuung während unseres Aufenthaltes war wunderbar. Dank an das gesamte Team. Die Restaurant-Tips für die Umgebung waren sehr gut. Die Lage zu den nächsten U-Bahn bzw. Busstationen machen das Hotel zu einem idealen Standort um Wien zu entdecken. Die Erreichbarkeit vom Flughafen mit nur einem Umstieg ist einfach. Wir können das Hotel uneingeschränkt empfehlen. 08 May 2013
Rated 5.0 out of 5.0 by Brilliant, Wonderful, Hotel with a lovely Location This Hotel is simply Superb! The staff, were just so considerate and friendly, and incredibly helpful, recommending restaurants, the best sights and booking various tours, they are Hospitality Ambassadors for the IHG chain and they have a genuine passion for the needs and comfort of their guests. when we would come in, or asked any question it was all answered with warm smiles. They speak English very well. I felt very welcome, comfortable and there was a great positive vibe. Our room was Wonderful, large, there not all large but ours was, and very functional and clean. I often say it takes a combination of many things to make a great hotel, well here nearly every box is ticked. There's tea and coffee making facilities, lovely bathroom with Great amenities, bar fridge, plenty of hangers and enclosed wardrobes, and spare pillows, with the wonderful Holiday Inn pillow selection you will find the type you like, and if not ring housekeeping and its delivered with a smile. A quite air conditioning keeps every ambient and good sized flat screened tv's. All the staff were extremely helpful, the breakfast staff very friendly and welcoming. The breakfast was very good. The food from the restaurant and room service were all delicious, and very reasonably priced. Free WiFi is also available in 1 hour sessions. The really great advantage of this hotel is its location only one underground stop from Karlsplatz which is a real transfer point for the whole of Vienna's transport system. But we walked a few times from the Schöbrunn Palace and from the Opera House, they are easy and pleasant walks. Another pleasant walk gets you right into the city centre, we found no need to use the public transport, and it is only a five minutes walk to the Naschmarkt a marvelous outdoor market area with an array of different foods from all over the world, and some nice diverse restaurants that have some very tasty and inexpensive food. I am a Platinum Ambassador with this Hotels chain loyalty program, and needless to say am very well travelled and have stayed in many of their properties, I rank this amongst the Very Best. I will recommend this to family and friends to get the best experience and highly recommend it for the leisure or business travelers alike, as its rather peaceful to. This year in June 2013 the Priority Rewards club gets a revamp, a new name and new benefits, with some better reward opportunities and will be called the IHG Rewards Club, so look out for those exciting changes. As an IHG Platinum Elite Ambassador, for ten years, I can recommend this Hotel and the free rewards program. 03 May 2013
Rated 4.0 out of 5.0 by Spacious room and friendly service We stayed at the Holiday Inn while visiting Vienna for the marathon weekend. We asked ahead for a late checkout and directions to the hotel on public transport and we were happily accommodated. The room was spacious (bigger than I had expected), the beds were comfortable and the shower was excellent! The nearest metro station is about 10-minutes walk away, but I wasn't bothered by that. I would recommend others to stay here. 28 April 2013
Rated 5.0 out of 5.0 by Few parking lot spaces There are only three spaces in the parking lot and a little bit expensive 28 April 2013
Rated 5.0 out of 5.0 by Wonderful Staff, Wonderful Hotel, Wonderful Location This Hotel is simply Superb! The staff, were just so considerate and friendly, and incredibly helpful, recommending restaurants, the best sights and booking various tours, they are Hospitality Ambassadors for the IHG chain and they have a genuine passion for the needs and comfort of their guests. when we would come in, or asked any question it was all answered with warm smiles. They speak English very well. I felt very welcome, comfortable and there was a great positive vibe. Our room was Wonderful, large, there not all large but ours was, and very functional and clean. I often say it takes a combination of many things to make a great hotel, well here nearly every box is ticked. There's tea and coffee making facilities, lovely bathroom with Laura Hutton amenities, bar fridge, plenty of hangers and enclosed wardrobes, and spare pillows, with the wonderful Holiday Inn pillow selection you will find the type you like, and if not ring housekeeping and its delivered with a smile. A quite air conditioning keeps every ambient and good sized flat screened tv's. All the staff were extremely helpful, the breakfast staff very friendly and welcoming. The breakfast was very good. The food from the restaurant and room service were all delicious, and very reasonably priced. Free WiFi is also available in 1 hour sessions. The really great advantage of this hotel is its location only one underground stop from Karlsplatz which is a real transfer point for the whole of Vienna's transport system. But we walked a few times from the Schöbrunn Palace and from the Opera House, they are easy and pleasant walks. Another pleasant walk gets you right into the city centre, we found no need to use the public transport, and it is only a five minutes walk to the Naschmarkt a marvelous outdoor market area with an array of different foods from all over the world, and some nice diverse restaurants that have some very tasty and inexpensive food. Also I can highly recommend the trattoria Margeretta, just 600 meters in the same road. I am a Platinum Ambassador with this Hotels chain loyalty program, and needless to say am very well travelled and have stayed in many of their properties, I rank this amongst the Very Best. I will recommend this to family and friends to get the best experience and highly recommend it for the leisure or business travelers alike, as its rather peaceful to. This year in June 2013 the Priority Rewards club gets a revamp, a new name and new benefits, with some better reward opportunities and will be called the IHG Rewards Club, so look out for those exciting changes. As an IHG Platinum Elite Ambassador, for ten years, I can recommend this Hotel and the free rewards program. 26 April 2013
Rated 3.0 out of 5.0 by Average It is comfortable and very central. The rooms, at least the ones I had in my last two visits are nice, but with disable facilities in the bathroom. Not everyone needs this! 12 April 2013
Rated 4.0 out of 5.0 by Stay Vienna City An excellent stay in a convenient and comfortable Holiday Inn. Wonderful welcome and room upgrade in recognition of my priority club status were very nice. Great room and service. only down side for me is I would prefer a proper double rather than a European style of two singles pushed together. We had a meal on arrival which was very nice. Breakfast was fine and plenty of fresh choice Overall a very satisfactory break, I would recommend this hotel. 05 March 2013
Rated 4.0 out of 5.0 by January 2013 visit 3 nights We found this hotel through searching for a Holiday Inn in Vienna near the train station. It's about a 10 minute walk from the station which can be a bit of pain but without luggage it's enjoyable enough. Very helpful and friendly check in and Reception. Always willing to answer questions. Getting to the rooms was a bit of a maze but once inside it was clean, reasonable spacious and comfortable. Wifi was possible for free, you just have to refresh your session every hour. It wasn't as some people have potrayed as costing money. Good location in an interesting area. Good value by Vienna hotel standards as they're generally pretty expensive. We didn't eat there but the food in the restaurant looked nice at dinner time. Value was the only thing that detracts from the ratings but that's a comment on Vienna in general. In respect to this hotel as value within Vienna, it certainly is. 27 February 2013
Rated 5.0 out of 5.0 by Excellent Service in walkable distance to city centre We have stayed in a number of Holiday Inn Express Hotels in various countries, and apart from one hotel in Savannah, USA, this has been one of the best hotels we have stayed in. All staff were extremely helpful, the breakfast staff most friendly and welcoming. The breakfast was fantastic and not comparable with the pre-packed stuff you tend to get in the UK. The room was a bit on the small side, but apart from that extremely clean and comfortable. A brisk walk gets you right into the city centre - no need to get public transport, and it is only a 5 mins walk to the 'Naschmarkt', an outdoor market area with food from all over the world, and some nice ethnic restaurants that serve tasty and inexpensive food.We can only recommend this hotel with the greatest appreciation. We would return any time! 17 February 2013
Rated 5.0 out of 5.0 by Excellent City Hotel The Holiday Inn Vienna City is one of the best four star class hotel in Vienna. The room and the service are excellent, also the breakfast and dinner. I can recommand this hotel unconditional for business and leisure. 12 February 2013
Rated 1.0 out of 5.0 by NOT RECOMMENDED it’s the worst hotel experience I ever had. Room furniture are too old expect the TV. Room is not clean. Staff not friendly and with basic experiences in hospitality and management. 11 February 2013
Rated 5.0 out of 5.0 by Top Ich habe mich sehr wohl gefühlt und möchte hiermit dem Management und Team ein großes Lob aussprechen. Das Frühstück war hervorragend und erfüllte die Erwartungen 22 January 2013
Rated 2.0 out of 5.0 by Down graded Our superior double room was booked and paid for October 2012. Upon arrival at the hotel on 3rd Jan 2013 for checkin we were advised that our room was not available because someone had not checked out of our room, so we were down graded to a standard room. Yes, an offer of the difference between the room value would be credited back to my visa. It was only after I indicated that I was "not happy Jan" that an offer of 3000 bonus points would be credited to my Priority Club Account was made. This was honoured. Worst of all there was nothing else that could be done; it was either down grade or nothing. The room was quite small, the ensuite was tiny and cramped. Food service was slow, but the food and wait staff were good. On checkout our account had not been adjusted, and reception knew nothing of the down grade or points offer. This was eventually rectified, but not a good start to our day. Sorry for the negatives, but as we spent 22 days in Holiday Inns/Intercontinentals during our trip you were way of the mark compared to our other hotels that we stayed in.. Regards. Hetho. 20 January 2013
Rated 5.0 out of 5.0 by Chinavisitors Very friendly and well educated staff, dealing the business in a very professional manner. The breakfast (number of choices and quality) was great! The location is in an acceptable distance to the city center and scenic spots. All in all it was a very nice stay and so we recommend this hotel. 05 January 2013
Rated 5.0 out of 5.0 by Attractive quiet and relaxing atmosphere Always nice when you're on a hectic business trip to experience an easy arrival and welcome by a frienly and caring staff. Great room with all you need, for comfort and for working. Would be happy to come back also for holiday. Walking distance to city centre. 27 December 2012
Rated 5.0 out of 5.0 by Vienna City Holiday Inn in November 2012 I've stayed in Vienna City Holiday Inn in November, 2012, and like the services, which the hotel provides, very much. The entrance to the hotel is worm and good lighted. Personnel was always friendly, probably there is some lack of space near the reception. Waiters are very nice, but the choice of dishes is a bit tiny. Nevertheless, the overall impression of the hotel is great. Don't forget to visit the Inner garden. Naschmarkt is two blocks away from the hotel. Mariahilferstrasse is in 20-minute distance. 30 November 2012
Rated 4.0 out of 5.0 by Nice and right in the City Center Very Good Location, walking Distanzen Tomate Museums And Shopping area. 25 November 2012
Rated 5.0 out of 5.0 by Ranks Great bloc action friendly staff great service in barl 24 November 2012
Rated 5.0 out of 5.0 by Excellent Hotel I stayed here twice on business recently. I highly recommend it, the staff were extremely helpful, the restaurant recommendations were brilliant. Its a 5 minute walk to the station. Overall I would say its the best Holiday Inn I have stayed in and I have stayed in a few. 21 November 2012
Rated 5.0 out of 5.0 by Great Hotel I stay at this Holiday Inn every time I travel to Vienna, which is once or twice a year. Very comfortable rooms and good breakfast buffet. The hotel is walking distance to the center of downtown. The hotel has free wifi and is accommodating to most of our needs. I do wish there was a work out facility on site. The price is competitive. I definitely recommend this Holiday Inn. 08 November 2012
Rated 5.0 out of 5.0 by Bed was very comfortable Very clean hotel. Location is fantastic. The hotel employees are very polite, entergetic and are there to help you in every way possible. Veryone speaks great English. 26 October 2012
Rated 5.0 out of 5.0 by Plenty of Umbrellas for guests Pooring with rain, but there were plenty of umbrellas available. Greeted with a nice smile at 11.30 pm arrival, the room was very comfortable. Internet connection was good, but expensive. It would be an advance to allow multiple devices for one price. 22 October 2012
Rated 5.0 out of 5.0 by Great service and facilities Our recent stay at this hotel was flawless, the personnel were always avaialble and helpful, we found the room we booked to be ample for two adults and our 16months baby. the hotel is conveniently located as there are multiple services around that make the stay easy at Vienna, it is well commnicated by bus lines and is close to markets and sightsing locations. We would stay at this hotel again. 16 October 2012
Rated 2.0 out of 5.0 by Great service average small room Just similar level of facilities among the business hotel. Quite expensive 10 October 2012
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