Rated 4.4 out of 5 by 217
Rated 5.0 out of 5.0 by Josh1752 Great Hotel
This is a great clean hotel that is just a short walk from the underground.
23 April 2015
Rated 5.0 out of 5.0 by Mandy24 Excellent service
Stayed here for 5 days- during which we were well looked after. The staff were friendly and helpful.
23 April 2015
Rated 4.0 out of 5.0 by z2007 Excellent service, Friendly staffs.
We had great stay here. Excellent , helpful staffs. Clean and comfortable room. We will stay here again in the next visit to Vienna.
20 April 2015
Rated 5.0 out of 5.0 by tiborobin Sehr guter Service und tolle Lage!
Wir waren zum 3 oder 4 mal Besucher des Hotels. Der Service war bei allen Besuchen konstant sehr gut. Sehr freundliche Mitarbeiter und immer hilfsbereit. Wir hatten diesmal wieder ein Zimmer mit Fenster zum ruhigen Hof. Der Innenhof ist eine Wohlfühl-Oase nach einer langen Sightseeng-Tour durch Wien. Das Frühstücksbuffet lässt keine Wünsche übrig. Von A wie Ananas bis Z wie zarter geräucherter Lachs sollte hier für jeden etwas dabei sein.
Das Zimmer ist sehr schön eingerichtet. Zweierlei Kopfkissen nach Härtegrad. Alles sauber und im Bad genügend Seife, Handtücher und Extras. Für unsere Tochter gab es Kindershampoo und -lotion.
Ein Safe war ebenso verfügbar, wie Fernsehen und Sitzecke und Schreibtisch.
Ich kann nur sagen:"Perfekt!". Hoffentlich bleibt es noch lange so erhalten!
Vielen Dank an dieser Stelle den freundlichen und sehr hilfsbereiten MitarbeiterInnen.
20 April 2015
Rated 4.0 out of 5.0 by JCPKnox Good value and location
The location is very good, with lots of bars and restaurants and a market nearby. The museum quarter and opera house were each about a 15 minute walk. The staff were quite pleasant and helpful overall. The rooms were spacious, clean, and modern. The courtyard area is a great place to relax on a nice Spring day. Wifi was quick and reliable. Overall, a pleasant place.
18 April 2015
Rated 4.0 out of 5.0 by Ivan N. V. Great room with skylight
We stayed in room 613. The room was big enough for a family with little kid. The receptionist arranged one more double bed for my kid. Both double beds were very comfortable. What surprised us were the two skylights windows. We were excited about looking at the sky through skylights. It was Easter. The hotel prepared Easter eggs and chocolates for guests, especially kids. My kid was very happy on that. One receptionist was nice and patient. We made error when inputting the number of guest. She patiently explained to us the charge was different if we put the wrong number. Later, she was very nice to help us to store our luggage while room was not ready, without discriminating us because of our misunderstanding on Europe practice. The hotel provided computer and printer free of charge which was very helpful for travelers when they were in urgent needs.
There was one regret. The other receptionist was not quite answer the regular taxi charge from the train station Wien HBF to the hotel. We told him that we suspected the taxi driver drove non-direct route and tried to cheat us. The receptionist said he was not familiar with the route and there were many one-way streets. The taxi drive tried to charge us Euro 16. We argued why he took the route with far more distance as on the map. The driver finally charged us Euro 10. If he did right, he would not easily charge us less. On our return trip from the hotel to Wien HBF, the taxi meter charged us Euro 11 with luggage charge already.
16 April 2015