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Rated 4.0 out of 5 by 141 reviewers.
Rated 5.0 out of 5.0 by Good hotel with excellent food The best food I've had in a Holiday Inn, with very good staff, but the hotel rooms need updating. Would definately stay again 21 July 2014
Rated 5.0 out of 5.0 by Good value for money This is the third time that I have stayed at a Holiday Inn and I am very impressed with my experience of the chain. Comfortably appointed room, though in this case a little noisy because of the motorway nearby.Very tasty food and warm, friendly staff in the restaurant area. I would be happy to return to stay here the next time I have to overnight in the area. 20 July 2014
Rated 5.0 out of 5.0 by excellent service We were greeted by very friendly staff who checked us in .They where very friendly and helpful and gave us all the information we needed about our stay at the inn.The staff in the dining room were very attentive and made sure we had enough to eat and drink and if we needed any assistance then just to ask.On checking out the staff where very friendly and both my husband and I said we would use the hotel again .Thank you 20 July 2014
Rated 5.0 out of 5.0 by Consistently good service Staff are always ready to address customers observations and act on them when they are able. Car parking is good ( avoid the large pothole in the rear car park !) The breakfast bar is well stocked with a good variety of cooked and cold food. 17 July 2014
Rated 5.0 out of 5.0 by A great short break Staff were so very helpful, including the front desk staff who were under some pressure at times but dealt with all questions in a friendly manner. Don't be surprised if the man offering fruit in the lobby is the Hotel General Manager - he interacted with guests frequently during my stay. 16 July 2014
Rated 5.0 out of 5.0 by Comortable and quiet This is good quality hotel conveniently located with easy access to Newcastle, and Durham with all the usual facillities. reci=ommend booking on line as the best option. and directly with hotel website as this is cheaper than other hotel search engines. 15 July 2014
Rated 3.0 out of 5.0 by Below Average small rooms, very small bathroom, noise from the A1. restaurant / bar staff could have been more attentive. 13 July 2014
Rated 5.0 out of 5.0 by Holiday Inn Thought the hotel was just what I needed. Would recommend to anyone visiting the North East. Staff were really helpful and friendly. Thanks 12 July 2014
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