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Rated 4.2 out of 5 by 302 reviewers.
Rated 5.0 out of 5.0 by Wonderful experience Everyone seemed focused on making my stay go smoothly. It was wonderful to have a place to do laundry during my visit and the food was delicious. Hope to stay there again. 17 July 2014
Rated 5.0 out of 5.0 by Nice experience It is near from downtown and you can walk around. The staff is very kind and it is located in a good area. 15 July 2014
Rated 4.0 out of 5.0 by Great people Checked in late , staff was very attentive . Every DC trip will be with Holiday Inn White house 14 July 2014
Rated 5.0 out of 5.0 by Bed and Breakfast Mom, dad and two girls. Pre-teens and fifteen. W-iFi without end, while checking the TV, picking through window, and texting...? I am multi tasking dad! No problem. We found ample space for all in a single room, good décor, excellent location. And a breakfast buffet suited for a vegan, a finicky eater, a mother that knows best, and me. It was excellent. Good coffee, on-the-spot omelets and a large variety of elements to prep a plate for most. We loved it. Let's do it again. 11 July 2014
Rated 4.0 out of 5.0 by Holiday Inn near White House Overall the Hotel has been okay, but the room could accept some refurbishment. The Underground parking Garage is no Problem for Europeans but potentially a "challange" of typical US Americans. 10 July 2014
Rated 5.0 out of 5.0 by Perfect stay Great, clean and convenient overall! Close to White House and Whole Foods. Staff very polite and professional. Rooms had comfortable beds and were quiet. Only negative was the exercise room was small with no free weights-minor. 10 July 2014
Rated 5.0 out of 5.0 by Great location The hotel was easy to access in a central loation, within walking distance to the white house. Other monumenst were easily accessible within a 20 minute drive or a inexpensive cab ride. The hotel is also close to the rail which has a convenient parking g lot. The parking garage isn't that easy to find, I would recommend checking in prior then getting direction to the garage. The garage is also very small, most spaces are for compact cars. If driving anything larger, parking in the garage is difficult but not impossible. If considering a rental car or driving, it is useless. Easier to travel by foot or by a cab. 10 July 2014
Rated 4.0 out of 5.0 by Good for the money I thought it was good for a Holiday Inn. The hotel staff tried to make up for some things that weren't ready or needed fixing and they were successful in doing so. The morning buffet was better than average. The bar was a little expensive, but it's a hotel bar in DC. The rooftop pool was loved by my kids and it was a nice place to look at the city. It was a hike to DuPont station for the Metro, but tolerable. The maids did a tremendous job. 09 July 2014
Rated 3.0 out of 5.0 by average stay Convenient, decent rooftop pool. elevators were small, slow, and smelly other than convenience and the pool, i would not choose to stay here again. 09 July 2014
Rated 5.0 out of 5.0 by Excellent Experience We enjoyed our stay at the Holiday Inn - Central/White House very much. The room was clean and plenty of towels. The food in the restaurant was excellent. Everyone was very friendly and the overall experience was great. Thanks Holiday Inn 08 July 2014
Rated 5.0 out of 5.0 by A Very Pleasant Stay This Holiday Inn was an unexpected surprize for a decent price. The staff were very friendly and helpful. The pool was a great bonus. The rooms were much larger than expected for a downtown hotel. 08 July 2014
Rated 5.0 out of 5.0 by Best Hotel Staff in DC Greeted by Joy, Joseph, and Johnny at the front desk like family. Then Marilyn, who we titled the "Queen", came to personally greet us. She had been working with me on our needs. The entire staff was professional, patient, friendly, and TRUE ASSETS to the IHG company! We had better service here than at several higher rated & more expensive hotels where we previously lodged (never again at those). Marilyn and the entire staff (front desk, maintenance, restaurant) deserve praise. I never heard a tense word from any employee. We dined daily at the restaurant and had great service & food (priced nicely, too). What a fantastic trip! THIS STAFF IS WONDERFUL!! Many thanks! 07 July 2014
Rated 5.0 out of 5.0 by A great overall stay We were on a family vacation. The location, staff, room and value were absolutely perfect! Thank you 03 July 2014
Rated 3.0 out of 5.0 by Good location to DC Area This Hotel is a great location for visiting the D.C. area. The rooms were comfortable , but have stayed at Holiday Inn Hotels that were much more comfortable and amenities. Pool on the roof was very nice during the sunset. My overall stay was good for the purpose, which was to visit the D.C. area. 02 July 2014
Rated 3.0 out of 5.0 by Housekeeping poor and alot of loud noise Stayed at this hotel 6/21/14 thru 6/26/14. The elevators are very small and very slow. Every night when we arrived back at the hotel we had to call and request towels,cups,or soap every day. There was a lot of loud noise every night so it was hard to get a good nights sleep. The breakfast was cold and limited. 30 June 2014
Rated 3.0 out of 5.0 by Good value for Washington DC Good value for Washington and District of Columbia. Reasonably quiet neighborhood. Pool hours are short. Restaurant closes at 10:00 in the evening. 29 June 2014
Rated 5.0 out of 5.0 by Enjoyable stay Enjoyed our stay in our nation's capital. Nice quiet hotel and was able to sleep well. Staff at desk were friendly and helpful. Staff in restaurant were polite. Bell hops were very helpful by getting our cabs and helping with luggage. 27 June 2014
Rated 5.0 out of 5.0 by Friendly staff and good value This was a very pleasant stay made especially so by the friendly, helpful staff. The room was comfortable and clean. A nice touch was having coffee and ice water (with lemons and limes!) available in the lobby. Nice fitness center and lovely view from the roof-top pool area. Even though there were many tour groups staying at the hotel at the time, the floor where I stayed was quiet after around 11pm. 27 June 2014
Rated 4.0 out of 5.0 by ice machine wasn't working on our floor the only complaint that I have is that our ice machine wasn't working on the 2nd floor so I had to go up a floor to get ice. Our room was right by the vending room but was unable to get ice. other than that we enjoyed our stay. 25 June 2014
Rated 4.0 out of 5.0 Good General Manger The General Manager Jeff understands this industry and made for a great stay . 24 June 2014
Rated 5.0 out of 5.0 by Friendly, helpful service made the difference From the moment we arrived we were treated as welcome guests. Maurice (lobby/baggage service) was especially helpful. Restaurant had quality food, pleasantly served. Rooms were clean 24 June 2014
Rated 2.0 out of 5.0 by Disapointing Front desk not helpful at check in restaurant is below average in service and food quality. Electric outlets did not work and was given a refrig that did not operate. Definitely not worth the price would not stay at this Holiday Inn. 23 June 2014
Rated 3.0 out of 5.0 by Nice accommodations, poor staff interactions This hotel is in a great location for D.C., within walking distance of many destinations and 1/2 mile from two different Metro Stations. The room was basic but clean and comfortable. The cleaning staff always did a good job and our room was always done when we came back, no matter how early. I almost never even passed one of them in the hall. The front desk staff, however, left something to be desired. After a 10 hour drive from Ohio and then battling the rush hour traffic through D.C.'s unfamiliar one-way streets and traffic circles, I encountered the front desk lady who was anything but friendly. She mumbled and was grumpy (to me, as well as to the Asian people in front of me who appeared to not speak English very well. She was downright rude to them.). I asked about parking and she snarled vague directions at me. Between her directions and the minimal signage put up by the hotel, we shot right past the "alley" where you turn for parking, then spent 15 minutes in traffic trying to wind our way back to the hotel. Really got our stay off on the wrong foot and didn't give me a good first impression. We went to the hotel dining room that night around 7 p.m. and despite there only being two other tables of people, we waited 5-10 minutes to even have a hostess seat us, despite the fact that several employees passed us (and couldn't even say "Someone will be with you in a moment.") The waitress was very nice, but she (or the kitchen) messed up my son's order (which we didn't bother to correct). She told us it would be awhile because there was a large party ahead of us. That "large party" was maybe 6-8 people. Our dinner took forever, was expensive, and mediocre at best. Luckily the rest of the stay there was pleasant, mostly because we had no reason to visit the front desk or restaurant again. 23 June 2014
Rated 5.0 out of 5.0 by Superb Staff After a 9-day road trip staying at all Holiday Inns, this hotel had the best service of all. 23 June 2014
Rated 5.0 out of 5.0 by Good location for sightseeing Location is good for sightseeing walking distance for most places. staff is really helpful. rooms are clean. good neighborhood for walking 22 June 2014
Rated 4.0 out of 5.0 by Front desk and lobby staff Front desk and lobby staff were very polite, professional and efficient. great group! 22 June 2014
Rated 5.0 out of 5.0 by Graduation visit My daughter and I arrived via train from NYC after a week of sightseeing there. We were overjoyed when we checked into our lovely room on the 7th floor. It was so quiet; the beds were so comfortable. Although the hotel was 8 blocks from the nearest metro station, it wasn't that bad (we had become accustomed to the subway in NYC where stations are much more abundant). We enjoyed nearby P street, too. 21 June 2014
Rated 2.0 out of 5.0 by Good Location, poor otherwise The location of the hotel is good, close to many attractions in Washington D.C. however that is the only good thing I can say about the hotel. The staff were friendly but recognition of Priority status was almost non existent. The food in room service and in the coffee shop tasted like it came out of a can, room service was slow, luckily there was a microwave in the room to reheat the food. The room was extremely noisy, I was on the 3rd floor and when ambulances or police cars passed in the street it sounded as if they were driving through the room. I wouldn't stay there again, and wouldn't recommend it. 20 June 2014
Rated 3.0 out of 5.0 by Great Location, but a few questions Overall this stay was very good. The hotel accessible to the metro and plenty of activities. I also feel this property offered a very good value for the location. I had a couple of specific issues with the service we received however. We ate and had drinks at the hotel bar once, and did not make that mistake again. The bartender/waitress was the worst I have ever interacted with in a IHG brand hotel. She was rude the entire meal, and acted as if everything we asked for inconvenienced her. My daughters macaroni was cold when received it so she took it back to the kitchen and microwaved it. When she brought it out again it looked disgusting and old, but was smoking hot. The cleaning service was also not what I have come to expect at IHG brand hotels. We had dirty (empty) dishes left in our room along with other common cleaning items bypassed. Not to mention our last night during this stay we returned after a long day of sightseeing just before 4PM and our room was not serviced. I had to call the front desk and asked for it to be cleaned, and they told be the staff had already went home but I could have a different room. A few minutes later I received a call from another person stating that someone would be up to clean my room. So we had to leave after being gone all day so it could be cleaned. 19 June 2014
Rated 2.0 out of 5.0 by Not the best I was not real impressed with the staff. The gentleman at the front desk was not very welcoming. He was not rude, but definitely acted like we were an interruption to what he was doing. The room was clean but smelled like burnt food! The location was good. The desk help the next day was very helpful and had great suggestions for dinner. Would not recommend eating breakfast there. Again, rude staff and not so good food. Overall, I would not recommend this hotel. Very hot and cold staff. Bar staff VERY rude! 16 June 2014
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