Rated 4.2 out of 5 by 267
Rated 3.0 out of 5.0 by historian111 Excellent but Internet doesn't work
Everything from staff to room was fine. Hotel could use some renovations and updating but still comfortable and worth the price. However Wifi was awful and slower than dial up. I have 4g on my smartphone to fall back on but kids couldn't use their wifi only devices. Don't stay here if u need dependable Internet.
24 August 2013
Rated 5.0 out of 5.0 by MostExcellent Excellent Staff and very Welcoming
I found the overall experience very nice. The below grade parking was excellent and very easy to maneuver.
The hotel is placed very strategically to all the sites.
21 August 2013
Rated 3.0 out of 5.0 by TandB Nice location and friendly staff
Location was lovely, easily walkable. Staff were friendly and very efficient. The only downsides were that one elevator was non-operational so it took longer than normal to get to your room or lobby; and the internet connection was spotty and fairly slow.
21 August 2013
Rated 5.0 out of 5.0 by LindaET Excellent staff and very comfortable bed!
I cannot say enough good things about this hotel. The location is excellent, the hotel itself clean with good amenities and the rooms are a good size with very comfortable beds. The staff are exceptionally polite and friendly and couldn't do enough to help. Would return if visiting Washington again.
17 August 2013
Rated 5.0 out of 5.0 by caetoll excellent place to stay
Everyone was extremely friendly and courteous and polite I would definitely recommend this hotel
17 August 2013
Rated 4.0 out of 5.0 by Lidi Helpful staff
The staff at the hotel were among the most sincerely helpful at any hotel my family has stayed. The pool, which is left out of most of the information about the hotel, was a rooftop open air pool that my children really enjoyed. I would definitely recommend this hotel to anyone looking to stay in DC.
17 August 2013
Rated 4.0 out of 5.0 by Cayman78 Another great HI stay
Our third HI of this vacation trip.
Good location within walking distance of all the DC sights. Room comfortable though bathroom slightly small. Bed was very comfortable. Great breakfast and glad we booked it as part of the room rate.
Had an enjoyable dinner on 1 evening at the hotel restaurant.
Only downside was the booking of a taxi to Dulles airport via the front desk to be advised it would cost USD119.
We called a local company and got it for USD75.
Will definitely stay here again!
16 August 2013
Rated 4.0 out of 5.0 by DEOTX Great location, Staff and service is excellent
This is a great location and you can take a cab for less than $10 and go see DC attractions easily. To go and see attractions we took metro from Dupont Circle station by walking for 10 minutes but cab works better if you are more than 3 people. Staff is great and very helpful. Restaurant service is excellent. Nice big lobby to sit down / wait. Beds are not very comfortable and that is my only complaint. Coffee is available in lobby 24 hours.
16 August 2013
Rated 5.0 out of 5.0 by MoiSan Wonderful stay...
This hotel is in a great location, clean as a whistle and very comfortable. Had a little situation when checking in but Ms. Barbie resolved the problem immediately. Excellent customer service. Will definitely stay there again.
14 August 2013
Rated 5.0 out of 5.0 by ABusyTraveler Quick Trip
I picked this location because of the proximity to Dupont Circle. The staff was quite friendly and my room was very comfortable outside of the kids next door. Nonetheless, the pancakes I had in the morning were delicious, and I wish I had stayed at this location when I was in D.C. last month.
14 August 2013
Rated 2.0 out of 5.0 by taynan Not what I expected
My spouse travels for his work and stays at Holiday Inn's quite frequently and his points add up. So we decided to take a family vacation to Washington and use some of his points for two rooms. From my husband's point of view when walking into the room, it was not nice compared to the rooms he usually stays in. I don't know if it was because we were redeeming points they gave us a bad room or if all their rooms were like this. The handle on the toilet was broken and hair in the shower. One morning when we left, we put do not disturb signs on the door, and came back two hours later and there was a fan in the connecting room because evidently the air condition was leaking thru the ceiling in the room below ours and the air condition was turned off. I understand that it was necessary to come in and take care of this but since we had the do not disturb things on our door, shouldn't we have been notified that they had come in to take care of this? On the last night of our stay the bathroom ceiling started leaking from the room above us when the occupants took a shower. The vacation itself was great but the hotel stay was not. I will not recommend this hotel to anyone.
13 August 2013
Rated 5.0 out of 5.0 by NickNC Great front desk staff.
The Holiday Inn in DC was fantastic. I used a reward night during my stay and the staff was very accommodating. Parking was difficult but the front desk said that they would not charge me for parking since the lot was full and they had to move cars around to let me park in their garage. The room was clean and comfortable. I would recommend this hotel.
12 August 2013
Rated 5.0 out of 5.0 by smartmom Great location and excellent service
Within walking distance to most major attractions. Food market and CVS close by. Room service selection and prices very reasonable.
12 August 2013
Rated 5.0 out of 5.0 by twins53 The staff at the front desk were fabulous. They helped us answer ALL of the questions we had!!!!
I will book a room at this hotel again!! The room was clean, the front desk employed staff that truly were there for their guests. They guided us for food, travel, subway questions... everything. Loved them.
10 August 2013
Rated 4.0 out of 5.0 by MarcosCancun Great service attitude of front desk team
The staff at the front desk was very attentive and helpful, they always had a smile on their face and ready to answer all of my questions. The only thing is that we did not have shampoo and hair rinser for our whole staying, just the day we checked in.
05 August 2013
Rated 5.0 out of 5.0 by Adey good, quiet room-helpful front desk
We were able to relax in our comfortable room. The hotel is located near good restaurants and is so close to the White House and Smithsonian Museums. The front desk staff answered our endless questions, arranged for an extra night's stay and were warm and friendly. I would recommend this hotel to one and all,
03 August 2013
Rated 4.0 out of 5.0 by dumbocla Safe area; Great Team Members
Safe area. Very accomodating to my family. Team members were super friendly and helpful!!!! Would stay here again
02 August 2013
Rated 3.0 out of 5.0 by amv2010 Convenient location, average stay
This was a pleasant experience, I enjoyed my stay and really have little negative to say about it. The Holiday Inn is a convenient location and the staff were helpful and attentive. The room was acceptable and comfortable. The only minor thing I was somewhat annoyed by was that they didn't allow any food at the rooftop pool and I was scolded for feeding my toddler son, while when I was leaving I saw a group of guys with a large tub of beers. The sign did say 'No Food' so I was to blame, but it also said 'No intoxicants' and they were allowed to have their beers up there.
The other difficulty I had was physically getting in and out the front door. I had my toddler with me in a stroller and the revolving door was difficult to maneuver. The swing door was locked from the outside and you had to push and hold a button to get it open from the inside. If the staff were there at the door they could have helped me, but they didn't. Even when there were staff around the entrance, I was not helped in getting my stroller in and out.
28 July 2013
Rated 4.0 out of 5.0 by ArtMuseamChaser Convenient and quiet
It was quiet around the hotel, considering how near it is to the White House. I bought foods and wine at a large supermarket close to the hotel. I estimate the hotel will be convenient for personal tourists.
27 July 2013
Rated 3.0 out of 5.0 by Mary1213 Parking, Not really
My stay was fine, until Saturday night when we returned to the hotel to find there was no parking available in the hotel garage. My husband was told to just drive around until he found something. It was after 11PM. He actually drove around for an hour and had to park 4 blocks away. We were there with local friends who we were planning to have a late dinner with. That was not even possible. My husband was not able to join us as we waited for him in a restaurant. He was starving, angry and frustrated.
You can not advertise that you have parking and not really have parking for everyone on a given night! There was no other accommodation offered for our car. We could not leave the keys with anyone to move our car, there was no valet for the overflow. It was awful. This was the spoiler for our entire trip.
26 July 2013
Rated 5.0 out of 5.0 by coffeeb confortable
nice place to stay great service for all our family
19 July 2013
Rated 5.0 out of 5.0 by BuckyGoBlue Awesome Stay - Best Management and Staff I've ever experienced.
We recently stayed here and had a great time. It is by far one of the best IHG properties I've ever stayed at. The hotel staff was incredibly attentive to our needs. The room was spacious, comfortable and clean. The food in the restaurant was great. The roof top pool was refreshing after touring DC in the hot summer heat. The location was centrally located to 3 metro stations and only about 6 blocks from the White House. There are a number of restaurants, CVS, Whole Foods and 7-eleven around the corner for any additional needs you may have. I would highly recomend this hotel to anyone staying in DC. We will most definitely be back. Thanks to everyone at the HI Washington Central/White House for making our stay totally awesome.
16 July 2013
Rated 4.0 out of 5.0 by 319003 very friendly staff!
clean rooms and friendly staff. A good place to relax after walking thru D.C.
14 July 2013
Rated 5.0 out of 5.0 by kiley228 Great place to stay
We had a great time in Washington DC and staying here helped. Just a short walk to the Metra and even close enough to walk to see the White House. Staff was very friendly and helpful.
14 July 2013
Rated 5.0 out of 5.0 by Sally707 Very Nice Experience
Staff and accommodations couldn't be better. We had breakfast in the Hotel Restaurant each morning and the food was also very good. I will use this Hotel again. Thanks -
12 July 2013
Rated 5.0 out of 5.0 by 1doveinflight nice room accommodating staff
We stayed at this hotel on July 4th and 5th.
The bed and pillows were great. Room was clean. Staff quickly accommodated our request for a microwave and refrigerator (you have to request these they dont necessarily come with the room)
There was cool water flavored with strawberries and peaches in the lobby- very considerate and refreshing after a day of walking in extreme heat
Food at the restaurant was ok , not exceptional.
Overall a very nice stay
11 July 2013
Rated 5.0 out of 5.0 by BenjROC superb stay
Shaunte and Joseph were fantastic hosts. A super stay!
10 July 2013
Rated 5.0 out of 5.0 by JB1410 Staff are the stars at this hotel
We just came home from a week at this hotel with our adult children and teenage grandchildren. The facility was the perfect choice for our family gathering: great location and reasonable rates. But the best part of this hotel is the staff. To a person (dining room servers, kitchen workers, housekeepers,) everyone always said hello and it was with a smile.
Our meals (all breakfasts and one dinner) in the restaurant were very good and with excellent service.
The only negative is the parking situation. Very small spaces that can be awkward to get in and out of depending on the location. Twice during our stay the garage had no spaces open.
08 July 2013
Rated 4.0 out of 5.0 by julie206 Staff is Amazing
The staff during our stay provided excellent customer service with a smile, especially Patrice and Shannon. Thank you for making our stay enjoyable and being so friendly and kind.
08 July 2013
Rated 5.0 out of 5.0 by NikkiO Great Location & Even Better Customer Service
My family recently stayed here and we were very happy with our stay. The front desk staff were VERY helpful and accomodating. There was always a "Good morning!" and I felt they went out of their way to make sure my family was happy and comfortable. The only complaint is that the wifi connection was horribly slow. Luckily, we didn't need it often. If you need to do a lot of internet work, this will be the only frustrating part. Otherwise, it was in a wonderful location within walking distance to many attractions, safe neighborhood, and great staff.
07 July 2013