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Rated 4.2 out of 5 by 416 reviewers.
Rated 4.0 out of 5.0 by Thank you! Very good location with good services, including a shuttle service to Metro Station nearby. 19 October 2014
Rated 5.0 out of 5.0 by Cincy Kid very nice place to get a good night rest very clean quiet . great staff and shutter service alone good food 18 October 2014
Rated 5.0 out of 5.0 by Great Service Front desk staff and concierge were extremely helpful, friendly, and outgoing. 18 October 2014
Rated 2.0 out of 5.0 by Needs renovation ASAP Location is decent, close to Georgetown action but still a little bit of a walk. Hotel is in poor condition, needs a renovation ASAP. Staff was helpful and no problems (although not much interaction). Renovate and it will be better, the room made me uncomfortable. 16 October 2014
Rated 5.0 out of 5.0 by Nice facility Very nice hotel. Good location. Would recommend and stay there again. 15 October 2014
Rated 2.0 out of 5.0 by Guest room needs thorough cleaning. Guest room needs a thorough cleaning. Windows dripped continuously. Bathroom had mold around the tub. Carpets and flooring needed cleaning. Restaurant food was overpriced and selection was poor. Service was slow. 13 October 2014
Rated 4.0 out of 5.0 by Noisy Morning - Slamming Doors The hotel staff was excellent and very nice. Great service, and the concierge was super nice and very efficient. The room was nice and clean too. The only complaint I have is that the doors slammed very loudly each time they closed, so starting at about 5 AM, every time someone left their room, SLAM!!! and it felt like the walls shook!!! So if you plan to sleep in a little, even to 630 AM, you may want to look elsewhere for a quieter place. 12 October 2014
Rated 5.0 out of 5.0 by Maybe the Best The HI Georgetown may be the best Holiday Inn I've stayed at - and as a Priority Club member I've stayed at more than a few. 09 October 2014
Rated 4.0 out of 5.0 by excellent staff We had a leak in our ceiling, but the staff was so wonderful in taking care of me. They comped my breakfast and parking and gave us free drinks. I've had a lot of bad service and these folks were wonderful from the time we checked in til we left. Moyses and I believe Rebecca were absolutely wonderful. 09 October 2014
Rated 1.0 out of 5.0 by Worse front desk staff in history of "hospitality" industry If you want to deal with someone who searches for ways to make things more difficult at every opportunity rather than helpful come to the Georgetown Holiday Inn. 09 October 2014
Rated 5.0 out of 5.0 by Excellent Everything about my stay here was perfect. From the friendliness of the service to the cleanliness of the room and the speed of the check in and out procedures, everything was perfect. I would highly recommend this hotel for anyone staying in the Washington/Georgetown area. 09 October 2014
Rated 5.0 out of 5.0 by great service son had surgery at local hospital, ran into complications, the sympathy and concern of the staff was overwhelming. as parents seeing your child suffer is bad enough but getting that smile and concern each day was awesome. 08 October 2014
Rated 4.0 out of 5.0 by breakfast dining staff friendly - the best! Always remember us as we have been staying here for many years - welcome us back and ask how we are - same staff for years which is a tribute to management! 07 October 2014
Rated 1.0 out of 5.0 by 11-18 sept the staff was totally not cooperative not flexible 06 October 2014
Rated 5.0 out of 5.0 by Convenient location Overall is great, but the bathroom fixture is tired, need to update. 04 October 2014
Rated 5.0 out of 5.0 by Great Location I used the hotel as a base to go sight seeing in DC. I arrived earlier than check in time and was warmly welcomed by Bryant who found me a room. I then received a phone call in my room from Bryant to ask if everything was up to standard. All the staff were extremely friendly and helpful, especially Fabienne who kept my beer glass full. One small complaint is that the bar and restaurant close at 10.00pm which if you have just flown in is a bit frustrating. 03 October 2014
Rated 5.0 out of 5.0 by Nice Hotel Excellent Staff PRO: Nice Hotel, Good location and Excellent Staff. CON: Clean Comfortable room but with a loud A/C. The Front Desk Staff at this hotel are the Best ! They really make you feel special and they were able to handle special requests without a problem. 02 October 2014
Rated 5.0 out of 5.0 by great value for this location very nice hotel, clean, and efficient, the room was very comfortable, and functional. but be aware if you are relaying on public transportation, the subway is not close by, and buses do not run very often after hrs. the shuttle service is very convenient, but also stops at 8-9pm. even though the hotel is nicely located near downtown Georgetown, is not in downtown Georgetown. If you like to walk, this place is great. 01 October 2014
Rated 4.0 out of 5.0 by Guest Room Bed was used heavily and not in great shape - furniture and lamps are ancient and do not provide good light. Bathroom was small. I was right next to Wisconsin avenue a lot of truck noise on the street. 29 September 2014
Rated 5.0 out of 5.0 by Wonderful staff This hotel is on the edge of Georgetown, the prettiest and most historically authentic neighborhood we have seen in the US. Restaurants, shopping, and amazing old houses. Be sure to walk the residential streets on either side of Wisconsin. Short taxi ride or bus ride (30S) to the White House, monuments etc. The location alone makes this the ideal DC stay. The hotel itself could use a tiny bit of refurbishing but it was very clean, very comfortable, and every single staff person was extremely friendly and helpful. Well worth the money. We will stay here again. 28 September 2014
Rated 5.0 out of 5.0 by Great location. Enjoyable experience with friendly staff, great location and clean fresh accomodations. 27 September 2014
Rated 5.0 out of 5.0 by Bed The mattress was a little too soft; however, I don't sleep well when away from home. 26 September 2014
Rated 5.0 out of 5.0 by Overall review I felt the hotel was in need of some modernization, the rooms were out dated. Bar/Lounge: Kudos to Peter, he really knew how to take care of the guests. He was friendly and inviting to all. 25 September 2014
Rated 2.0 out of 5.0 by Poor The hotel needs updating and the customer service was lousy and patronising. This is NOT my typical experience of Holiday Inn. 25 September 2014
Rated 5.0 out of 5.0 by Excelent service and staff Could not have been happier from the time we arrived to the time we had to leave. Front desk staff (especially Bryant, Lisa, Karen, Saima and all the others) to Zak who helped book us a great night tour. You went out of your way to help us celebrate our 24th Wedding Anniversary. Ana, the waitress at John F's went out of her way to help us also. Housekeeping was awesome too. Can not say enough about how great your staff treated us and their knowledge of the area they helped us with. Planning another trip to the area and plan on staying longer. You guys are the greatest 23 September 2014
Rated 3.0 out of 5.0 by nice location nothing special about hotel Property was not especially well maintained. Poor WI-FI, broken ice machine, carpet cleaning machine left in hallway for entire stay, sink did not drain. 22 September 2014
Rated 4.0 out of 5.0 by Good location This was a great fit for our needs. We made the trip to attend a wedding in Chevy Chase and to see the sites of DC. This put us in the middle, with ready access to public transportation. The hotel also provides a shuttle for close-in destinations, which we used a few times. Unfortunately, they do not provide airport service. Front desk staff was fabulous, and the complimentary breakfast was far better than we have had elsewhere. 22 September 2014
Rated 5.0 out of 5.0 by excellent stay Excellent place to stay, the reception was great and the location was central for us to walk or even shop 11 September 2014
Rated 5.0 out of 5.0 by 3 days in G town Property was in great shape, and a terrific location for me. G town is a nice, clean, upscale area. The staff (Corrine 11 September 2014
Rated 5.0 out of 5.0 by Great location. Friendly staff. Safe. The location of this Holiday Inn in the Georgetown area of Washington, DC couldn't be better. Easy walking distance to many restaurants, coffee and bagel shops, stores including a Whole Foods Market, Safeway, and CVS Pharmacy. And only a block from the Chinese Embassy. It's a safe area to be with easy access to downtown Washington, DC by free hotel shuttle or nearby bus lines. The staff is also very friendly, attentive, and accommodating whether it be the concierge, the front desk staff, or those who clean and prepare the rooms for the guests. All make you feel very welcome. And it's that consistent great service and safe, convenient location that brings us back to this particular hotel. I highly recommend this Holiday Inn! 11 September 2014
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