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Rated 4.2 out of 5 by 381 reviewers.
Rated 4.0 out of 5.0 by Great Location The free Shuttle Bus to the Mall area and different other locations is really a plus. Being a Platinum member, I've been offered an upgrade and a free breakfast for one day. Rooms need to be cleaner.. Carpet definitely need to be changed. 24 August 2013
Rated 5.0 out of 5.0 by Enjoyed One-night stay. Nice friendly staff at check-in. Clean and comfortable room. Yummy breakfast in the morning with efficient and courteous waitstaff. 22 August 2013
Rated 4.0 out of 5.0 by Michele Accommodating staff. Clean rooms and great location. 19 August 2013
Rated 5.0 out of 5.0 by Short Vacation We wanted my grandson to have a some type of vacation to talk about when he goes back to school so we decided to take a tour of Washington D C. The hotel staff was friendly knowledgeable and gave us suggestions that worked just right for us. We learned that the next trip to DC will have to be more than two days. 18 August 2013
Rated 3.0 out of 5.0 by Wouldn't let us check in We have stayed at this hotel a few times and it has always been comfortable, but on our arrival at 2:30 pm on a Wednesday, we were told we could not check in until 4pm. Another employee came to the desk a few minutes later and started checking people in who came after us. We then went back to the employee who we had spoken with earlier and she still would not check us in, so we went to the other employee and she did. It didn't make sense. The rooms need some upgrading and plates were left out in the hall the whole time we were there. It seems management was not aware. Still a great location, very comfortable, and staff is very nice (after we got our room), but parking was confusing, $30 per night unless you sign up for the "Party Club" then it is $15? That seems unusual and felt we were being coerced into giving more contact information. I will stay here again, hopefully management will be better prepared for future guests and rooms will be renovated. I was also not aware that if you make a reservation on line your full room rate is non refundable. Could be better informed 18 August 2013
Rated 5.0 out of 5.0 by Good Stay Very friendly staff! Met some staff from the front desk that presented the hotel in good light. I met Aryelle, Bryant and Benjamin who were very pleasant and asked to give the hotel a review when I got the chance. Highly recommended place the stay. Amazing shuttle service to the main attractions. Look forward to staying there again. 17 August 2013
Rated 3.0 out of 5.0 by Time for an update! Tub handle loose; difficult to set temp. Also unable to turn tub water off. Pillows lumpy. Carpet gooey?! Generally time for an update and redecorate. However, location is excellent so I might recommend. 16 August 2013
Rated 5.0 out of 5.0 by very good hotel It was very good hotel , recommend to stand there . 16 August 2013
Rated 5.0 out of 5.0 by Convenient, Clean and very comfortable I love the location near Georgetown University and right on Wisconsin Avenue. My room was very clean, the bed was comfortable, and the staff was friendly. I really appreciated the hot coffee in the lobby in the morning. I will definitely stay here again. 16 August 2013
Rated 5.0 out of 5.0 by Great Value! We booked this hotel at the last minute on a stopover while passing through DC. I must say that it was a pleasant surprise to find a hotel in Georgetown, with a Great location and a great staff. The staff was very pleasant and the very room confortable. The best part was the location though. While off the beaten path, it was still within walking distance to the waterfront and the main drag in Georgetown. I love Georgetown BTW. :-) 16 August 2013
Rated 5.0 out of 5.0 by Great Staff We arrived on a hectic day, July 4th, and had multiple questions; all of which were answered and handled capably by Karen who was in charge that day. Great location and even better staff at this location. We look forward to staying there again when in DC area. 14 August 2013
Rated 4.0 out of 5.0 by wonderful staff!! We thought we would be closer to the Mall, but it didn't really matter. The shuttle drivers were wonderful and the shuttle times worked into our schedule. The doorman was extremely friendly, as well as helpful. The manager, Allen, was quite gracious, remembering our children and offering them treats whenever we returned to the hotel. We never had time to use any of the amenities, other than the shuttle bus. The room we stayed in is about ready to be updated, but was clean nonetheless. Conveniently located in a neighbor with restaurants nearby and a grocery store. We enjoyed our stay at Georgetown! 13 August 2013
Rated 5.0 out of 5.0 by Very Good Experience I travel for business and was very pleased with the Holiday Inn Georgetown hotel. The room was very clean, the bed was very comfortable, the room temperature was easily adjustable, no noise from other rooms. The front desk pleasantly took care of a couple requests for me. Asked the gentleman at the front door if a cab was available and he walked all the way across the parking lot to the street and hailed a cab for me. Great Service and smiles the whole time. Dan 08 August 2013
Rated 5.0 out of 5.0 by The bed was good -linens looked fresh and towels were of good quality I was pleased to get an excellent price on a last minute reservation. The room was larger than many I have stayed at and the bed and towels were above average. I LOVE that we were able to use a very nice gym a block down that you had made arrangements with. Much nicer than a small exercise room at the hotel . 08 August 2013
Rated 5.0 out of 5.0 by Great location and excellent service Front desk personnel is very friendly and helpful -- in fact, all the staff I encountered was the same -- willing to go the extra mile to help. Room was comfortable and clean. I will definitely stay here again! 07 August 2013
Rated 4.0 out of 5.0 by Great except for air conditioning on top floor not cold enough We have stayed at this Holiday Inn several times. We have always had a great experience except for our last visit. The Holiday Inn was almost full, except for a few rooms on the top floor. The policy is to turn the air conditioner on as you arrive. When the heat index is over 100 degrees however, the top floor does not cool off!!! The maintenance man checked our unit and it was working properly. He gave us a fan to help with the circulation. We left for awhile, returned, and realized that the temperature had only dropped 2 degrees. They ended up giving us one of the other rooms where the ac unit was blowing towards the beds. We still used the fan to make it fairly comfortable. I understand they want to conserve energy, but maybe when it is that hot out and the top floor must be used, they should consider turning the ac on earlier in the day!!! 05 August 2013
Rated 1.0 out of 5.0 by Not worth it Was not a pleasant experience.Will never stay again!!! 05 August 2013
Rated 4.0 out of 5.0 by Pleasant overnight. Clean facilities, pleasant staff, great location. Would definitely stay again. 05 August 2013
Rated 5.0 out of 5.0 by Convenience! and good service providers! This hotel is close to my daughter's home but we continue to choose it for our trips to DC because of the service providers in the hotel. The courtesy van to the Woodley Road Metro is an over-the-top amenity and saves time and money. They also will drop you at some Georgetown stops too. 05 August 2013
Rated 5.0 out of 5.0 by Excellent 1 Night Visit Our family was welcome with open arms. The children were brought ice cream at the pool by the wonderful staff. The staff was very accommodating by allowing a late check out. The room was comfy and the food was delicious. We were located just outside of the National Mall and were able to take the free shuttle and metro bus back and forth at a minimal charge. 04 August 2013
Rated 5.0 out of 5.0 by Georgetown Excellent Good place, priced good for the area, restaurant staff is excellent, good food. Yeshi in the restaurant, remembers me, from previous visits. A nice welcoming SMILE to start the day. All good all the time. I stay when on business in the area. Clean, easy access, convenient for the area. 03 August 2013
Rated 5.0 out of 5.0 by Service I was very impressed with the staff. They were very courteous,and answered all of my inqiuiries efficiently and suffiently. The concierge was a gem. The shuttle service driver very accommodating and thorough. Great breakfast choices. Overall, a welcoming environment. 02 August 2013
Rated 5.0 out of 5.0 by Wonderful service Very impressed with the service we received while staying for 4 nights. Yeshi,Betty, and Martha went above and beyond in the restaurant. The gentleman who was the Manager of "bell" services also was so accommodating. Very happy and pleasantly surprised at the service my husband and I received 01 August 2013
Rated 4.0 out of 5.0 by Great location. Friendly and knowledgeable staff Very nice stay at end of July. Room was comfortable and the air conditioning unit wasn't loud. Georgetown is very pretty and the city buses (#32 and 36) stop right outside. The hotel's shuttle was handy as was the "circulator bus" (only costs a buck) which brings you very near to the White House and the National Mall. The hotel's pool was great for cooling off in the evening. A 24-hour Safeway down the street provides groceries. Amanuel at the door knows what you need to know...just ask him. 01 August 2013
Rated 5.0 out of 5.0 by Outstanding staff Staff made me feel welcome immediately. I was there over July 4th and was excited to learn that, as a perk for the holiday, the hotel offered a free shuttle downtown to The Mall. I did not have to deal with subways or taxis or traffic. The hotel daily parking fee was quite expensive, but my Priority Club membership gave me a significant discount (plus one free breakfast). 01 August 2013
Rated 5.0 out of 5.0 by Absolutely LOVED Holiday Inn-GEORGETOWN! I was in town for the Delta Sigma Theta Sorority, INC National Convention and I must say my stay here was fantastic! The staff, rooms, everything was just a grand experience. Whenever I find myself back in the area I will definitely come back here, and will definitely recommend this property to others. Thanks again for such a pleasant experience. 30 July 2013
Rated 5.0 out of 5.0 by Great staff and location Every employee has a a smile on their face and is at the ready to assist. Front desk, restaurant, shuttle van; everyone. Had room adjacent to elevator which is normally a concern; non-issue here. Quiet rooms with very comfortable beds to recover from walking all day in DC. 29 July 2013
Rated 3.0 out of 5.0 by Parking ruined the experience I used my reward points to stay at this hotel because it was near the hospital my wife was having a tumor removed from her brain. My son and granddaughter also did the same. We spent very little time during the day there and only at night to clean up and sleep then back to the hosital. Our time was scarce and limited. Every time I/we left it took an average of thrity minutes to find a place to park when we came back. When I first arrived it took 40 minutes driving around the lot for a spot to open so I could pull in. I tried parking in the entrance to check in but a cop made me move because there were to many cars blocking the entrance. Guess what for - looking for a place to park. Worse part is there is parking on site for the property but you have to pay to park onsite. Even worse - it's caled vallet parking only you pay to park your own car. 27 July 2013
Rated 5.0 out of 5.0 by excellent hotel very courteous and helpful staff. only con is the lounge closes around 10pm but there is a ton of bars and restaurants in walking distance 26 July 2013
Rated 2.0 out of 5.0 by Loud air conditioner in room Everything was fine at the hotel, except the air conditioner roared all night. Very difficult to sleep with such noise. I told the person at the front desk when checking out, and she didn't seem to care. 26 July 2013
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