Rated 4.2 out of 5 by 98
Rated 5.0 out of 5.0 by Psonk Good Hotel; Staff was Terrific!!
Stayed overnight on Saturday, February 22nd for an on-premise event. Hotel and room were clean and well kept. Bed was very comfortable although the room was a little dated (still very clean) and the flat-screen TV was a little small (none of which really effected the quality of our stay). Nice modern fitness facility (with adjacent locker room and shower) with an indoor hot tub and sauna (which were also clean and well maintained). Didn't eat there so I can't comment on the food. Hotel is right next to a Super-(the store from Arkansas) and near lots of fast food places, which was very convenient. The staff was extraordinarily pleasant, professional and accommodating. I'm an early riser and the coffee dispenser in the lobby (complimentary and actually pretty good) was out of coffee. I informed the front desk guy, who promptly called housekeeping to have it refilled. I thanked him, grabbed a complimentary paper and sat down in the lobby to wait (again, it was early and I wasn't in any great hurry). Without being asked, the front desk guy came out from behind the counter, asked for my empty cup (which I had grabbed from the coffee dispenser area) and went back into what I presume was the hotel kitchen or staff room and rustled me up a fresh cup so I wouldn't have to wait. A small gesture I know but those are the ones we tend to remember; lots of hotel staff members wouldn't have bothered and, in point of fact, I wouldn't have known any better if he just let me wait. Very well done, Sir! The staff and bartenders at the event were also all very professional, pleasant and gracious. Kudos to all! Would definitely stay there again!
26 February 2014
Rated 4.0 out of 5.0 by UseeM Food
The service was great as always. The food was not good very disappointed. The ball room we used the room was very cold. The room I slept in was very dry
05 February 2014
Rated 5.0 out of 5.0 by Repeat Customer1 As comfortable as I could be.
Everyone here goes out of their way to make your stay as comfortable as possible. I definitely recommend this Holiday Inn to everyone. I enjoyed it so much, I plan to return.
18 January 2014